Springfield Acura
Today 9:00 AM - 9:00 PM
Customer Reviews of Springfield Acura
Review type:
Write a review: Sales
97 sales reviews
Sort by:
Great experience
by extrarich on 04/18/2015Springfield Acura and our sale rep Essam in particular made leasing our new vehicle easy. They were upfront about everything and we got a very fair deal.Excellent service and wonderful dealer
by MGHONIMY on 04/16/2015I was surprised with the great service I got at Springfield Acura. Real Luxuary car, dealer and personnel. Excellent care, taking care of every little detail. I am really happy with the deal I got. Thank you Mr Essam Abou-Ghali for you… time, help and service.Great Service
by afusat114 on 04/08/2015Mr Abraham (IG) was one of kind, his very patience with us. he was very nice person, helpful. i will really recommend him to anyone.professional experience
by markw19 on 04/06/2015After shopping at othr dealerships, It was a pleasure to deal with Ibrahim Galabi when we were ready to purchase our new Acura RDX. I would like to mention that he conducted himself like a true professional. We appreciated his patience… and respected his product knowledge. Again , thanks to Mr.Galabi and Nick Moritz We are very happy.Anthony Bruce Springfield Acura Sales
by f1salaam on 04/06/2015Anthony was great! Best salesperson I have ever met! Nice, courteous, friendly and honest. Truly amazing!Great Service
by SimplyMagnetic on 04/02/2015IG went Above and beyond to get the car I wanted. I am please with the service he provided.Great customer service
by Dnorris89 on 04/01/2015I came into this dealership just to browse, and ended up having a wonderful experience. A sales man greeted me as soon as I walked in and he was so helpful. His name was Adam links. He wasn't pushy at all, but talked to me about the best… options in my situation. This was so refreshing because usually sales people don't come across as honest and caring to take into consideration your situation. I went home and crunched numbers with my husband and plan on coming back to buy a car. Great location and employees.shady sales tactics at springfield
by dadofseveral on 05/27/2009agreed on quote they send in nick high pressure suit to say they only have one color left I agree to the offer they send back in nick to say the car has additional accessories and they have to charge more i say no they send in Bill,… the GM to say he is sorry but there is nothing he can do "It is not like I am trying to sell you air" coupons on the website are not usable Not characteristic of the Acura qualityWe Love Our New Cars
by manthony33 on 10/27/2007My wife and I went to the car forums and found Springfield Acura and contacted Calvin Moore. He walked us through both a lease and finance for a MDX and TL, and after negotiations, we feel as though we got the best price available.… Sprinfield Acura is also one of the better dealerships that we visited. We highly recommend both Calvin and Springfield Acura. You can also visit electronically by going to [violative content deleted]Bought a 2007 MDX
by ceelee on 09/24/2007We just purchased a 2007 MDX at Springfield Acura in NJ and must say it was our best buying experience. Our salesman Calvin Moore came highly recommended by a friend and he was great, no pressure, no BS, just really straight forward. We… couldn't thank him enough.Great Buying Experience!
by rwd6509 on 07/10/2013updated 05/16/2025Went there to buy a pre-owned MDX. Ibrahim or "IG" as he's called by his peers was a fantastic sales consultant! He dealt with us with honesty, integrity, and respect. The man is top notch. We got a great deal on a 2010 MDX. If you're in… the market for an Acura, go to Springfield Acura, and ask for "IG". You'll be glad you did. Highly recommend this dealership.Great Car Buying Experience!
by Edson67 on 05/25/2014updated 05/16/2025Wan L was my sales representative and he was excellent to deal with. He had thorough knowledge of the vehicle I was interested in and took his time answering all questions that I had regarding the vehicle, financing, etc. I also enjoyed… dealing with Joe the sales manager who was very pleasant and friendly too. My overall experience at Springfield Acura was a great one and I highly recommend it to anyone interested in an Acura.Lied about sales price
by dealneeder on 07/21/2011updated 05/16/2025The short version is I was promised a price via email by Alex at Springfield Acura (which price was the same as other dealers, but we went there because we had a previous purchase from there). When we went to get a deal finalized, they… jacked the price up and said 'too bad, so sad.' In more details: We had previously purchased from Springfield Acura and went back when our current lease was up. On Fri, Jul 8, 2011 at 10:55 AM, Alex emailed me with a specific price. I went to visit him the very next day and he told us he had two MDXs in stock and we'd get a deal done. I asked about lease pricing. He gave me the numbers, and I brought them home to run them in a lease calculator. They didn't work. When I came back the next weekend (8 days after the original email from Alex), he said, in so many words: 'sorry, we can't give you the original price, even though we 'based' our lease price on it.' He then pulled out a manager who explained that even though we were a previous buyer and even though they had quoted a specific price, the best they could do was a full thousand dollars above their number. Needless to say, we stormed out and made a deal with a different NJ Acura dealer.
About our dealership
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (2)
- English
- Spanish
We appreciate your marvelous feedback! At Springfield Acura, we strive to ensure that no question or concern goes unanswered and its encouraging to know that Wan was able to show you dedicated and personalized service. We appreciate your recommendation. We will be sure to share your words with Wan and Joe and we look forward to working with you for your next servicing need. All the best, Valerie McFadden 866-290-5723
by sfacuranj on 05/28/2014