Quality Auto Mall
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Customer Reviews of Quality Auto Mall
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Quality service each time!
by Thinred415 on 08/11/2023My experience each time at Quality, is none to complain about. The staff and techs are always professional and friendly, and are always willing to help you out with any concern that you may have with your vehicle.
The following reviews are more than two years old. They are not included in the overall rating.
91 service reviews
Glenn Schmelz
by G Schmelz on 06/19/2023Love going there, People are always friendly, the service is quick and the work is done right.Take both my vechicles there.Overpriced
by azzurritinto on 05/08/2023Had check engine light on, needed to be fixed. Mind you that last year we had a new engine put in on my 2017 Ford Edge, so I was very disappointed that I was charged $450 in labor charges to fix this issue. This should have been covered… under warranty since engine was replaced last year. Not very satisfiedQuality Automall E. Rutherford NJ
by mgualti on 02/27/2023Excellent work with friendly courteous professionals and staff. Clean service are and waiting room, Would definitely make this your number 1 choice for service.Excellent service!
by Clarkie810 on 05/03/2021Carlos, in the service department, was amazing! He was kind, knowledgeable, friendly and made my visit awesome! I had to go in for a recall on my 2020 Edge. From the minute I called to schedule my appointment to Carlos greeting me when… I got there to drop car off he was fast, efficient and friendly! I will always bring my Edge back to Quality Auto for any future services and that is because of my experience with Carlos!!Quiklane Is Quick!
by Buzzcut9 on 12/29/2020Brought my car in and expected to leave it overnight. Not so, they took care of me right away.Oil change and tire rotation
by ayygee1 on 04/20/2020Just to say that all went great in a timely manner. The staff was very professional and helpful with social distancing because of Covid-19. Very happy and satisfied.Good quality
by Annemarie on 01/15/2019updated 01/23/2019I am always pleased with the quality of work and the friendly atmosphere. I drive out from City Island in the Beinx to get my car serviced at Ford.Great Service. Awesome facility
by Igotthecar on 01/17/2019I always use their Quick Express Service for my oil changes. I know that I could go closer to home, but I love the accountability. Service is always great and the staff are extremely friendly. The free coffee isn't bad either:)Love the service
by tash2dar on 10/16/2018I was in to have an oil change on my 2016 Ford Fusion. From the service person meeting me in the parking lot to the service person greeting me as I walked in followed by taking care of me while I was there and last but not least the cashier… who handled my payment - everyone was pleasant, polite and very helpful.Exceeded my expectations
by Myescape13 on 10/09/2018Everything went great. In and out quickly. Exceeded my expectations.cat repairs
by 1duke13 on 10/08/2018Never had a problem with work done fast and would buy more cars from them also great dealershipLove Quality
by Ivette731 on 10/06/2018I love bringing my ford fusion to Quality. I have been to many different places but Quality has been my best experience. I refuse to take my car anywhere else, thanks for your amazing service.great repair service
by 1duke13 on 09/07/2018never had a problem they always gave me the best service and found problems that i did not even know great service for suregreat service
by moegeemack on 08/28/2018updated 09/05/2018excellent service low wait time friendly and pleasantVery Satisfy
by alex0656 on 08/23/2018Very professionals and speedy service. Great job gentlemen...Timely service
by GaryF2018 on 08/06/2018I went to the service area without an appointment and was out within an hour.Happy with Quality Ford, Rutherford, NJ
by FordHappy on 07/24/2018I had service done on my Flex and my husband bought a 2018 Escape SE the same day. Service & salesman were extremely helpful. Can't say enough good things about Alan in Service & Ross in Sales. Thank you Ford.Recall and repair
by bronzefire on 07/04/2018I brought in my car for a recall and was advised by Al. He was thorough and I felt comfortable with the work that had to be done. He even made me aware of another recall on my vehicle which was good to know. I make a point of bringing my… car to Quality Ford since they are experts on my Ford Fusion Thank for you continuing to provide the rest service you do! Sincerely, Camille SaviaPrompt and courteous service.
by Bills1338 on 05/07/2018updated 05/22/2018I had a climate control problem with my 2013 Ford Explorer. One side blew constant hot air no matter what the setting. It was repaired while I waited and for a price I expected. Prompt courteous service always.
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