Paul Miller Subaru
Customer Reviews of Paul Miller Subaru
Review type:
Awaiting vehicle
by Apple on 04/29/2025They sent me paperwork that wasn’t filled out expecting me to sign it! Just to explain this: What I’m saying is I could’ve signed it and they could fill out/in whatever they wanted when they received it back, making it look like I approved… it! I asked for different policies explaining their warranties and never received them, but did receive the page that said 6 of 6 to sign off that I agree with them and accepted them! I have requested the other five pages and still have yet to hear back on what I’m actually signing for! Communication has been beyond horrible!! I had an added $400 anti-theft policy on my buyers agreement or buyers contract when I received it to sign! I don’t recall asking for it, nor why I would ask for it! It appeared they charged me Sales Tax not only on their buyers agreement, but also on my Title and Registration Application, so in other words “Charged Double Taxes!!” This is just a handful of the dozens of errors I found in the paperwork that was sent to me!! Update April 2025: Awaiting vehicle purchasedHarold’s the Best!
by Dottie on 02/27/2025updated 03/06/2025Harold Almanzar was excellent explaining all our options in purchasing our new Subaru Outback. He did not pressure us at all to purchase a new car. It was such a pleasure dealing with him.2025 Forester Touring
by Pete on 03/04/2025I purchased a new Forester Touring for my wife. Paul Miller gave me the best discount pricing. And Jim in their sales staff was a pleasure to work with. Very friendly and knowledgeable. I highly recommend buying your next vehicle through… their dealership.Thank you for recommending Paul Miller Subaru! We're delighted to hear that Jim provided a friendly and knowledgeable experience while helping with your Forester Touring purchase. Enjoy the new ride, and we appreciate your support!
PAUL MILLER SUBARU - THE BEST!
by Joyce OConnell on 07/24/2024The dealership is the best! Professional and friendly. This includes sales, finance, service and parts. My sales person, Harold Almanzar, is THE BEST! This is the second car I have leased from Harold and the dealership. Harold is… knowledgeable, professional, very easy to work with. I recommended Harold to my sister, who also has leased a car from him and the dealership. Highly recommend!Joyce, thank you for your wonderful feedback! We're delighted to hear that Harold and the entire Paul Miller Subaru team provided such a great experience. We appreciate your recommendation and look forward to serving you again in the future!
Flawless
by Mike on 04/30/2024It was quick and painless….Alex my sales rep was great and very knowledgeable. I would purchase another vehicle from them!Mike, we're glad to know that Alex provided you with a great and efficient experience at Paul Miller Subaru. We look forward to helping you again in the future!
Paul millers Subaru great place to buy a car
by Joanne on 11/11/2022updated 11/21/2022I just bought a new car from Paul miller Subaru. The salesman handled all of the details very well from when I ordered the car and keeping me informed as to when my car would be in. When I picked the car up he went over everything about the… car and answered all my questions. It was easy to work with him.Best place to buy a car from start to finish!
by Esther K on 11/06/2022Paul Miller Subaru is really the place to go if you are looking for a new or used vehicle. They are there for you from start to finish. Alivia was super sweet and patiently helped in the beginning of the process. Then I worked with Harold… once the car was available. There were some personal challenges that I went through during the time of buying the car. They were super understanding and caring. Knowing that the car buying process was going smoothly - made life easier. I’d highly recommend them to anyone!Outstanding experience
by srat2000 on 10/26/2022The outstanding experience begins as you are greeted with a friendly smile as you walk into the showroom of this dog loving Subaru dealership. We were soon directed to the manager Jim Scott who is known for his exceptional service and care… of customers. He placed us in the very capable hands of salesman Jim Metzger and together we found and purchased the perfect vehicle! Jim took the time to go over all of the special features with me, I was even encouraged to drive my new SUV for a few weeks and welcomed to come back with any questions on the truck, safety features and the many apps.Exceptional Experience with Dashawn and others at Paul Miller Subaru
by Kyle Townsend on 06/14/2022Fantastic! This was the second vehicle we've purchased from Paul Miller Subaru and it was, as I've come to expect, exceptional. Dashawn was helpful, knowledgeable, easygoing and made the whole process easy despite being late in the evening… and being constantly interrupted by my toddlers. He patiently walked through answers to all my questions and proposed options. I will be buying cars from him and this dealership exclusively moving forward.Unethical with no integrity
by smithbr6 on 03/05/2022Be careful with Sharon C. and this dealership. Lack ethics and integrity and try to cover it up. Tried to do some bait and switch math (taking my VIP discount off of a lower dealer price and applying to a higher MSRP and then trying to… justify it). Not what i expected as i had previously purchased an Outback from Paul Miller and my wife purchased a Porche Cayenne from Paul Miller Porchelike the Wilderness
by justthetwofus on 03/01/2022They made a offer in Dec. and honored it for two months, while I considered other makes and models. I leased a 2014 outback there previouslyQuick used car deal
by Kim C on 02/06/2022Ingriham was my salesman and did a great job! I told him exactly what I was looking for in a used Subaru and he focused on showing me just as I asked. I would use him againNew car
by Deshawn was very patient on 10/27/2021Deshawn was very informative with the process.Service
by Janet on 10/19/2021This dealership has been phenomenal! Love the vehicle, did my research and am so happy to be in one with such high safety ratings and awesome style. Staff are genuine and passionate about what they do and believe in their mission to keep… people safe. Their service is top notch and communication is a priority.Harold was great!
by Jenny on 09/30/2021Despite the current car shortage, Harold did everything he could to get the model I wanted as quickly as possible. He was friendly, funny, and a pleasure to work with. I'll be back!Hi Jenny, thank you for your kind review; we are happy to pass along your comments to Harold here at Paul Miller Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Purchased pre-owned 2009 ScionXb
by CrispyB on 09/26/2021I had a pleasant experience with Steven and Deshawn. Steve is still a new recruit, but he did his best to answer all my questions. Deshawn jumped in was very friendly and knowledgeable. I can tell he is a great person by how he was… training Steve. I will definitely consider this dealership once I can afford a Subaru! Good job on your first sales Steve! I saw the confidence boost the next day I picked up the car.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Miller Subaru! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!
Great service
by Donna on 09/14/2021Great experience at this dealership. Deshawn made purchasing my new cross trek a breezeHi Donna, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, thank you and we hope to see you again!
Excellent service
by JMomongan on 09/01/2021First and foremost, DaShawn is the man! He explained everything, he always update us and give us feedback and accomodate our request. He went above and beyond to provide us with the car that we want and accomodate our requests. He would… answer my emails right away and very transparent. He explained everthing and we enjoyed our experience, it did not feel like we are at a car dealership, it was more like talking to a friend.Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
2019 CrossTrek Purchase
by stacey levine on 08/18/2021I had an easy and pleasant purchasing experience last week. Heba Ibrahim was my client advisor. She is terrific!Hi Stacey, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
Quick and efficient
by Jenny Nguyen on 08/09/2021I am happy with service at Paul Miller Subaru, this is my second Subaru though I couldn’t pick the color I like. I am out of state resident working in NJ, and Alex Kim helped me to register the car in NJ without changing my driving… license. I will definitely recommend Paul Miller to my friends or family members and look for dealer Alex Kim.Hi Jenny, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Paul Miller Subaru as your first choice for service!
Excellent salesperson
by Steve Fleissig on 08/01/2021Ingram Lewis was our salesperson and I thought he did a fantastic, professional job. He was extremely knowledgeable, responsive, helpful and created a very good working relationship with my wife and I. No pressure - just a very sound job.Hi Steve, thank you for your kind review; we are happy to pass along your comments to Ingram here at Paul Miller Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Subaru Forester
Subaru Crosstrek
Subaru Outback
Dottie, we're delighted to hear that Harold provided you with a pressure-free and informative experience at Paul Miller Subaru. Enjoy your new Subaru Outback!
by Paul Miller Subaru on 03/06/2025