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Customer Reviews of Paul Miller Audi

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437 service reviews
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  • Always ready to Serve!

    5 out of 5 starsby SM on 05/02/2025

    Prompt service, follow up and hassle free service Clean facility and polite and friendly staff
    • Thanks for the kind words for Paul Miller Audi. See you next time!

      by Paul Miller Audi on 05/02/2025


  • Q5 service

    5 out of 5 starsby RM on 05/01/2025

    Excellent service. Car ready ahead of estimated time.
    • It was our pleasure to assist you. Thank you from all of us here at Paul Miller Audi!

      by Paul Miller Audi on 05/01/2025


  • Audi Q3

    5 out of 5 starsby Perlaza on 03/05/2025

    As always, service is exceptional and waiting time reasonable. Thanks
    • We are thrilled to have earned your repeat business! Thank you for choosing Paul Miller Audi.

      by Paul Miller Audi on 03/06/2025


  • Great Service

    5 out of 5 starsby Doug L on 02/13/2025

    Lou B makes everything seamless and straightforward. He explains throughout the process and covers every aspect so you know you’re in good hands.
    • Doug, we're delighted to hear that Lou B made your experience seamless at Paul Miller Audi. Thanks for the great feedback!

      by Paul Miller Audi on 02/13/2025


  • No mouse left.

    5 out of 5 starsby Ann M on 01/08/2025
    updated 01/15/2025

    Paul Miller Audi is a pleasure to deal with, from purchase to service to end of Lease. Complete confidence in all aspects.
    • Ann, we're delighted to hear that your experience with Paul Miller Audi has been so positive from start to finish. Thank you for sharing your confidence in our team!

      by Paul Miller Audi on 01/15/2025


  • First time visiting and servicing

    5 out of 5 starsby Stuart on 01/11/2025

    Great dealership and friendly service, make sure they give you all the information you need before proceeding with repairs and recommendations
    • Stuart, thanks for the shoutout! We're glad to hear you had a positive experience with our team at Paul Miller Audi. If you need anything else, just let us know!

      by Paul Miller Audi on 01/11/2025


  • An unexpected Christmas gift!

    5 out of 5 starsby Vicki B on 12/27/2024
    updated 01/03/2025

    The help I received from Stuart and the service I received from everyone else was like an unexpected Christmas gift!
    • Vicki, we're delighted to hear that Stuart and the team at Paul Miller Audi made your experience feel special! Thank you for sharing such a wonderful review.

      by Paul Miller Audi on 01/04/2025

  • Service was great

    5 out of 5 starsby Matt on 12/17/2024

    Vanessa, my service manager, was great. I dropped my car off for brakes and an oil change. I was in my loaner car within minutes of dropping my car off for service.
    • Matt, we're delighted to hear that Vanessa made your service experience smooth and efficient at Paul Miller Audi. Thank you for sharing your positive feedback!

      by Paul Miller Audi on 12/17/2024

  • Very Satisfied

    5 out of 5 starsby Audi Q5 on 10/22/2024
    updated 10/29/2024

    Diagnosed and repaired the issue in a timely manner. Service Rep was thorough and helpful. Facilities are top notch ti match the sevice!
    • Thank you for sharing your experience with us at Paul Miller Audi! We're delighted to hear that our team provided thorough and helpful service, and that you enjoyed our top-notch facilities. We appreciate your feedback!

      by Paul Miller Audi on 10/29/2024

  • Paul Miller Audi

    5 out of 5 starsby Kelvin on 10/09/2024

    I love the service, it’s fast and easy. Aaron King is great.
    • It is always a pleasure to assist you here at Paul Miller Audi! Thanks for sharing your kind words about Aaron!

      by Paul Miller Audi on 10/10/2024

  • Hello,can anyone see me I’m not invisible man.

    2 out of 5 starsby Under Warranty on 08/01/2024

    If you have a car problem, and your service advisor is not there no other service writer can seem to see you, your like the invisible man When you do pick up your car, your service writer just directs you to the cashier. If you have a question, he doesn’t seem to have time for an answer. Just your paperwork is with the cashier.
    • Thank you for sharing your experience. It's disappointing to hear that our service did not meet your expectations, and we apologize for any inconvenience caused. We strive to provide attentive and comprehensive support, so this feedback is concerning. If you'd like to discuss further or need assistance, please reach out directly. Thank you, Matthew Osserman - Service Manager - (973) 797-9210.

      by Paul Miller Audi on 08/15/2024

  • Q8

    4 out of 5 starsby DB on 07/25/2024

    Pleasant and professional staff who are helpful in many ways.
    • We appreciate your business and your review! Thanks from the Paul Miller Audi Team, Db!

      by Paul Miller Audi on 07/26/2024

  • Consistently Good

    5 out of 5 starsby Peter on 07/23/2024

    Service is always outstanding. They listen and always try to accommodate. The car comes out of the shop perfect and trouble free. No complaints nor disappointments.
    • Peter, we're delighted to hear that you consistently receive outstanding service at Paul Miller Audi. Thanks for sharing your positive experience!

      by Paul Miller Audi on 07/24/2024

  • Great service

    5 out of 5 starsby Nick S on 04/10/2024

    This dealership takes care of their customers. Always a pleasant experience and never wait long for the service on my audi a3.
    • Nick, we're delighted to know you've had consistent positive experiences at Paul Miller Audi. We aim for efficient and top-notch service every time. Thanks for your support!

      by Paul Miller Audi on 04/11/2024

  • All good

    5 out of 5 starsby DNE on 04/07/2024

    Everything went smoothly and quickly.
    • We appreciate your business and your review! Thanks from the Paul Miller Audi Team!

      by Paul Miller Audi on 04/07/2024

  • AC Service

    5 out of 5 starsby Jason Chung on 03/25/2024

    Great communication and fast service, happy with results.
    • Thank you for your confidence in Paul Miller Audi, and for your business. We are grateful to have you as a customer, Jason!

      by Paul Miller Audi on 03/26/2024

  • Really Nice and Great Service Specialists!

    5 out of 5 starsby KH on 02/21/2024

    Can’t rate their service department highly enough. They are always friendly professional and they make the effort to go above and beyond!
    • We're delighted to know that our service department at Paul Miller Audi has been able to exceed your expectations! Thank you for the high praise and we look forward to continuing this level of service in the future.

      by Paul Miller Audi on 02/22/2024

  • Tire Repair

    5 out of 5 starsby Kim on 01/26/2024

    They are very dependable and get the work done in a timely manner and are very friendly.
    • Thank you for the great review, Kim! We appreciate your business here at Paul Miller Audi.

      by Paul Miller Audi on 01/29/2024

  • Service

    5 out of 5 starsby MJ Manias on 01/12/2024

    Service was wonderful as well as how professional and friendly my service representative was. Very good experience
    • We're delighted to know you had a wonderful experience with our service team at Paul Miller Audi. Your feedback is greatly appreciated, and we look forward to assisting you again in the future!

      by Paul Miller Audi on 01/12/2024

  • Flat tire

    5 out of 5 starsby Lou on 12/20/2023

    I went in without an appointment and at closing with a flat tire the service that Lou and the technician that stayed later than his shift was excellent. My tire was fixed and I was on my way!
    • Lou, we're glad to know our team at Paul Miller Audi was able to assist you promptly and get you back on the road! Thanks for sharing your experience. Safe travels!

      by Paul Miller Audi on 12/21/2023

  • Great service!

    5 out of 5 starsby Manu Arora on 12/21/2023

    John was very courteous and helpful!
    • We're delighted to hear John welcomed you to Paul Miller Audi with friendly and accommodating assistance! Thank you for the 5-star review!

      by Paul Miller Audi on 12/21/2023


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About our dealership
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop