Customer Reviews of Paul Miller Audi
Review type:
Carbon fiber, mirror caps installation
by Jimmy SQ8 on 08/26/2025I am very happy with the service at Paul Miller Audi. If you have a question, it is always answered promptly and the main thing is the job is always done well and on time. I would also like to thank Fabian in the parts department going… out of his way to source the carbon fiber mirror covers I ordered and Lou the service advisor that got the insulation done for me.Great dealership
Always satisfied with Paul Miller service. My car is handled as expected.
by Tony V on 08/23/2025Lou B. Is my service writer and highly recommended for honesty and knowledge on my Audi cars. His technical team is top tier.Tony, we are thrilled to hear that Lou and the team have earned your trust at Paul Miller Audi. Thank you for your feedback!
Always ready to Serve!
by SM on 05/02/2025Prompt service, follow up and hassle free service Clean facility and polite and friendly staffThanks for the kind words for Paul Miller Audi. See you next time!
Q5 service
by RM on 05/01/2025Excellent service. Car ready ahead of estimated time.It was our pleasure to assist you. Thank you from all of us here at Paul Miller Audi!
Audi Q3
by Perlaza on 03/05/2025As always, service is exceptional and waiting time reasonable. ThanksWe are thrilled to have earned your repeat business! Thank you for choosing Paul Miller Audi.
Great Service
by Doug L on 02/13/2025Lou B makes everything seamless and straightforward. He explains throughout the process and covers every aspect so you know you’re in good hands.Doug, we're delighted to hear that Lou B made your experience seamless at Paul Miller Audi. Thanks for the great feedback!
No mouse left.
by Ann M on 01/08/2025updated 01/15/2025Paul Miller Audi is a pleasure to deal with, from purchase to service to end of Lease. Complete confidence in all aspects.Ann, we're delighted to hear that your experience with Paul Miller Audi has been so positive from start to finish. Thank you for sharing your confidence in our team!
First time visiting and servicing
by Stuart on 01/11/2025Great dealership and friendly service, make sure they give you all the information you need before proceeding with repairs and recommendationsStuart, thanks for the shoutout! We're glad to hear you had a positive experience with our team at Paul Miller Audi. If you need anything else, just let us know!
An unexpected Christmas gift!
by Vicki B on 12/27/2024updated 01/03/2025The help I received from Stuart and the service I received from everyone else was like an unexpected Christmas gift!Vicki, we're delighted to hear that Stuart and the team at Paul Miller Audi made your experience feel special! Thank you for sharing such a wonderful review.
Service was great
by Matt on 12/17/2024Vanessa, my service manager, was great. I dropped my car off for brakes and an oil change. I was in my loaner car within minutes of dropping my car off for service.Matt, we're delighted to hear that Vanessa made your service experience smooth and efficient at Paul Miller Audi. Thank you for sharing your positive feedback!
Very Satisfied
by Audi Q5 on 10/22/2024updated 10/29/2024Diagnosed and repaired the issue in a timely manner. Service Rep was thorough and helpful. Facilities are top notch ti match the sevice!Thank you for sharing your experience with us at Paul Miller Audi! We're delighted to hear that our team provided thorough and helpful service, and that you enjoyed our top-notch facilities. We appreciate your feedback!
Paul Miller Audi
by Kelvin on 10/09/2024I love the service, it’s fast and easy. Aaron King is great.It is always a pleasure to assist you here at Paul Miller Audi! Thanks for sharing your kind words about Aaron!
Hello,can anyone see me I’m not invisible man.
by Under Warranty on 08/01/2024If you have a car problem, and your service advisor is not there no other service writer can seem to see you, your like the invisible man When you do pick up your car, your service writer just directs you to the cashier. If you have a… question, he doesn’t seem to have time for an answer. Just your paperwork is with the cashier.Thank you for sharing your experience. It's disappointing to hear that our service did not meet your expectations, and we apologize for any inconvenience caused. We strive to provide attentive and comprehensive support, so this feedback is concerning. If you'd like to discuss further or need assistance, please reach out directly. Thank you, Matthew Osserman - Service Manager - (973) 797-9210.
Q8
by DB on 07/25/2024Pleasant and professional staff who are helpful in many ways.We appreciate your business and your review! Thanks from the Paul Miller Audi Team, Db!
Consistently Good
by Peter on 07/23/2024Service is always outstanding. They listen and always try to accommodate. The car comes out of the shop perfect and trouble free. No complaints nor disappointments.Peter, we're delighted to hear that you consistently receive outstanding service at Paul Miller Audi. Thanks for sharing your positive experience!
Great service
by Nick S on 04/10/2024This dealership takes care of their customers. Always a pleasant experience and never wait long for the service on my audi a3.Nick, we're delighted to know you've had consistent positive experiences at Paul Miller Audi. We aim for efficient and top-notch service every time. Thanks for your support!
All good
by DNE on 04/07/2024Everything went smoothly and quickly.We appreciate your business and your review! Thanks from the Paul Miller Audi Team!
AC Service
by Jason Chung on 03/25/2024Great communication and fast service, happy with results.Thank you for your confidence in Paul Miller Audi, and for your business. We are grateful to have you as a customer, Jason!
Really Nice and Great Service Specialists!
by KH on 02/21/2024Can’t rate their service department highly enough. They are always friendly professional and they make the effort to go above and beyond!We're delighted to know that our service department at Paul Miller Audi has been able to exceed your expectations! Thank you for the high praise and we look forward to continuing this level of service in the future.
Tire Repair
by Kim on 01/26/2024They are very dependable and get the work done in a timely manner and are very friendly.Thank you for the great review, Kim! We appreciate your business here at Paul Miller Audi.
Service
by MJ Manias on 01/12/2024Service was wonderful as well as how professional and friendly my service representative was. Very good experienceWe're delighted to know you had a wonderful experience with our service team at Paul Miller Audi. Your feedback is greatly appreciated, and we look forward to assisting you again in the future!
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Thank you for sharing, Jimmy! We'll pass your appreciation along to Fabian and Lou on our service team for making this a great experience. Your business is valued by the Paul Miller Audi team and we look forward to working with you in the future. Safe travels until then!
by Paul Miller Audi on 08/27/2025