Paul Miller Audi
Back to Service Reviews
Dealership Service Review
service Rating
Hello,can anyone see me I’m not invisible man.
Written byon 08/01/2024
If you have a car problem, and your service advisor is not there no other service writer can seem to see you, your like the invisible man When you do pick up your car, your service writer just directs you to the cashier. If you have a question, he doesn’t seem to have time for an answer. Just your paperwork is with the cashier.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Paul Miller Audi on 08/15/2024
Dealer Response
Thank you for sharing your experience. It's disappointing to hear that our service did not meet your expectations, and we apologize for any inconvenience caused. We strive to provide attentive and comprehensive support, so this feedback is concerning. If you'd like to discuss further or need assistance, please reach out directly. Thank you, Matthew Osserman - Service Manager - (973) 797-9210.
Report