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Customer Reviews of Paul Miller Audi

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751 reviews
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  • Dont know what you mean by review title

    5 out of 5 starsby Joe Lospinuso on 01/13/2023

    Fast and promt service. luis was a pleasure to deal with. Thank you
    • Joe - Thank you for leaving Paul Miller Audi this wonderful review and for trusting us with your business. It was our pleasure to serve you! Luis will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

      by Paul Miller Audi on 01/17/2023

  • Best Audi dealership

    5 out of 5 starsby Wail A on 01/07/2023

    The best customer service ever they were so nice I would recommend this place to anyone I love The process was so smooth and professional
    • Your recommendation means so much to us! Thank you for choosing Paul Miller Audi and for stopping by to share your experience. We hope to see you again down the road!

      by Paul Miller Audi on 01/09/2023

  • Recall service

    5 out of 5 starsby Domnica on 12/16/2022

    Got everything as expected, thank you!
    • Domnica, it was our pleasure to serve you! Thank you for the excellent review and for trusting Paul Miller Audi with your business. Have a great day, and we hope to see you again down the road!

      by Paul Miller Audi on 12/19/2022

  • Quick, kind service.

    5 out of 5 starsby Brianna Bailey on 11/29/2022

    We felt very comfortable working with John. We never felt pressured and he gave us lots of valuable information. We also liked how quickly everything came together. Plus we love the car!!
    • Thanks so much for taking a moment to recommend John and the Paul Miller Audi team! We're thrilled you were able to seamlessly find a car that is right for you. Enjoy!

      by Paul Miller Audi on 11/29/2022

  • Outstanding Performance From Service Department!

    5 out of 5 starsby Jeanine Guerin on 11/17/2022

    Where do I even begin? I live on Long Island but decided to bring my Audi to Paul Miller in NJ because I have heard nothing but great things. And now having serviced my car there, I understand why. My Service Advisor, Sara Bannon was honestly a breath of fresh air for the entire process. Not only was she knowledgeable, she was kind and compassionate all the way through. She helped me with logistics considering I am from NY and seriously went above and beyond. She took the time to explain things to me rather than hurry me along to get to the next customer. She kept in constant communication with me which helped me put my mind at ease leaving my car in an entirely different state. I have tried all of the Audi dealers by me and have never been treated with as much respect and courtesy as Sara and Paul Miller Audi treated me. Sara and her technicians were able to perform the necessary maintenance on my vehicle and got it running in tip top shape. Honestly, overall it was a wonderful experience. No hiccups, no surprises, just exceptional service. It doesn’t matter how far away Paul Miller Audi is—you now have a customer for life.
    • Jeanine, your five-star review made our day! Thank you for taking the time to share your kind words for Sara. She is an asset to the Paul Miller Audi team, and it's fantastic to hear she delivered such a high standard of service. It sounds like we'll get to see you again in the future! We look forward to it and wish you many safe miles.

      by Paul Miller Audi on 11/17/2022

  • Appointments are stupid

    1 out of 5 starsby EKTHOMAS on 11/07/2022

    The appointment schedule is stupid, you make a 7:30am appointment and your car doesn't get worked on until 8am since that is when the technicians arrive. What sense does that make? So I sit there and wait for 30 minutes until they come in and decide to change and get ready for work. Why even open at 7:30am, why not schedule appointments at 8am then, or have technicians start at 7:30am? A lot of common sense this place makes...
  • Excellent service, as always.

    5 out of 5 starsby Tiffany Curren on 11/05/2022

    I am always impressed by the impeccable service I receive at Paul Miller Audi. From the moment I pull up to the garage door to the moment I leave, everything is easy. My Service Advisor, Aaron King, is so wonderful to work with. He is communicative, he listens, and he makes sure that everything goes smoothly. I'll only buy Audis from now on, and it's all because of the service.
    • Tiffany, thank you for taking the time to review us! We strive to deliver a seamless and professional service experience for our guests, and it means a lot to hear that this was reflected in your time working with us. We will be sure to pass on the kind words to Aaron. Drive safely, and we hope to see you back again at Paul Miller Audi!

      by Paul Miller Audi on 11/07/2022

  • E tron Q5

    5 out of 5 starsby E tron Q5 on 11/05/2022

    Great service and selling journey waiting for delivery of my ETron.
    • Thank you for sharing! We are pleased to have earned your business and your positive review here at Paul Miller Audi. Safe travels ahead!

      by Paul Miller Audi on 11/07/2022

  • Happy customer!

    5 out of 5 starsby Excellent deal on 11/01/2022

    Quick and efficient transactions. Really happy with car.
    • We're happy that you're happy! From everyone here at Paul Miller Audi, thank you for your business and five-star review. We hope to see you back again down the line!

      by Paul Miller Audi on 11/02/2022

  • Retired

    5 out of 5 starsby Paolo Cucchi on 10/11/2022

    Excellent service. Easy to schedule an appointment. Service completed in about one hour, as promised.
    • Paolo, it is terrific to read your positive feedback! Thank you for trusting Paul Miller Audi with your business, we hope to welcome you back for your future service needs. Have a wonderful day!

      by Paul Miller Audi on 10/12/2022

  • Another fun day at Paul Miller Audi

    5 out of 5 starsby Carlo Bruno on 10/11/2022

    Don Cherry is the best. This has been a long process this time around. Don has kept me up-to-date and well-informed every step of the way.
    • Carlo, thank you for sharing your kind words about Don and the team! We appreciate your business and we hope to work with you again at Paul Miller Audi. Drive safely!

      by Paul Miller Audi on 10/12/2022

  • Mr

    5 out of 5 starsby Jayant Patel on 10/07/2022

    Courteous service
    • Thank you for the great review! We appreciate your business and we hope to see you again at Paul Miller Audi.

      by Paul Miller Audi on 10/07/2022

  • Service

    5 out of 5 starsby Andres tejeda on 09/29/2022

    Went in for a couple of service requests, got assisted by Sara, she was great and understood everything I asked and got the job done, thank you for all the help Sara
    • Thank you for the excellent review of Paul Miller Audi, Andres! We're glad Sara and the team took good care of you. Drive safe - and we'll be here if you need us down the road!

      by Paul Miller Audi on 10/02/2022

  • Awesome!! 5 stars and then some

    5 out of 5 starsby Thamm on 09/23/2022

    Wonderful personal service!! Binny, Lou, and Mike were really outstanding taking their time to ensure I was satisfied and comfortable with my purchase. Highly recommend and it’s my second purchase so far and planning on making my next purchase from there as well. They also are Very good at introducing staff and services in an effort to keep you well informed and with peace of mind. Very professional!
    • Thank you for sharing your experience with Binny, Lou, and Mike! We appreciate your business here at Paul Miller Audi and your feedback is music to our ears. Enjoy your new vehicle!

      by Paul Miller Audi on 09/26/2022

  • Excellent

    5 out of 5 starsby Dennis on 09/22/2022

    Excellent
    • Thank you, Dennis, for leaving Paul Miller Audi a five-star review! There is nothing we love more than hearing our customers are happy. See you next time!

      by Paul Miller Audi on 09/22/2022

  • End of lease

    5 out of 5 starsby Raphael OGNAR on 09/16/2022

    As usual everything went smoothly and perfectly. After 16 years as a client the service and people remain at the top. No reason for me to go anywhere else for my cars.
    • Raphael, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Paul Miller Audi team over the years. Drive safely, and we hope to see you back again down the road!

      by Paul Miller Audi on 09/20/2022

  • Excellent service as always

    5 out of 5 starsby Tom Park on 09/10/2022

    Very organized and excellent service. Stuart was extremely helpful and I would definitely go to him again. The video summary of my service was also a nice touch.
    • Tom, thank you for the great review! We are so glad to hear that you had a successful service experience working with Stuart and the Paul Miller Audi team. Drive safely, and we hope to see you back again down the road!

      by Paul Miller Audi on 09/12/2022

  • Oil Change

    5 out of 5 starsby Larry Rehm on 09/09/2022

    oil change and inspection completed as expected
    • Thanks so much for stopping in to leave us your recommendation, Larry. The Paul Miller Audi team is always here to help!

      by Paul Miller Audi on 09/09/2022

  • Excellent Service

    5 out of 5 starsby Matt Weinberg on 08/25/2022

    Albert was incredibly helpful in assisting me with looking at cars and answering all of my questions. He made the process extremely easy and was straightforward enabling me to make quick educated decisions. He and the Paul Miller Employees were all kind and welcoming creating an environment I felt comfortable buying a car in. I love my new car and I am excited to join the Paul Miller Audi family. Highly Recommended!
    • Matt, congratulations on your new car, and welcome to the Paul Miller Audi family! We are thrilled that Albert delivered a five-star buying experience that was enjoyable from start to finish. It was such a pleasure working with you, and we look forward to continuing a great relationship. See you next time!

      by Paul Miller Audi on 08/25/2022

  • Service

    5 out of 5 starsby Hidden email address on 08/24/2022

    Making appointment online was easy. Don’t know if it would have been a similar result if I had to request a loaner car.
    • It's great to hear that the online appointment-making process was a breeze! Thank you for the positive review and for choosing Paul Miller Audi - we're at your disposal for any questions or concerns you may have. We hope to see you again!

      by Paul Miller Audi on 08/25/2022

  • The best

    5 out of 5 starsby Suzanne Berkowitz on 08/14/2022

    I have dealt for many years with Lou in service and bought my car from Peter. Both men know their stuff. I had issues with an Axus insurance claim and the 800 number sent me in circles. Between the two of them they had it all set right by the time I arrived at dealership. Kudos to them
    • Suzanne, thank you for the great review! We are thrilled to hear that you have had a successful experience working with Lou and Peter over the years. We will be sure to pass on the kind feedback to them. We appreciate your confidence in the Paul Miller Audi team and hope to see you back again down the road. Safe travels!

      by Paul Miller Audi on 08/15/2022


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About our dealership
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop