Paul Miller Audi
Dealership Service Review
Where do I even begin? I live on Long Island but decided to bring my Audi to Paul Miller in NJ because I have heard nothing but great things. And now having serviced my car there, I understand why. My Service Advisor, Sara Bannon was honestly a breath of fresh air for the entire process. Not only was she knowledgeable, she was kind and compassionate all the way through. She helped me with logistics considering I am from NY and seriously went above and beyond. She took the time to explain things to me rather than hurry me along to get to the next customer. She kept in constant communication with me which helped me put my mind at ease leaving my car in an entirely different state. I have tried all of the Audi dealers by me and have never been treated with as much respect and courtesy as Sara and Paul Miller Audi treated me. Sara and her technicians were able to perform the necessary maintenance on my vehicle and got it running in tip top shape. Honestly, overall it was a wonderful experience. No hiccups, no surprises, just exceptional service. It doesn’t matter how far away Paul Miller Audi is—you now have a customer for life.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes