Land Rover Parsippany
Customer Reviews of Land Rover Parsippany
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7 sales reviews
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New Range Rover Sport
by Kristin on 08/03/2025Excellent dealership. Friendly and knowledgeable staff! Would definitely recommend.Professional
by H Rodriguez on 06/09/2025updated 06/16/2025To Whom It May Concern, I am writing to express my sincere satisfaction with my recent vehicle purchase from Land Rover Parsippany. From the moment I walked into the dealership, the entire experience was seamless, professional, and… genuinely enjoyable. I would especially like to commend Juan, the sales consultant who assisted me throughout the process. Juan was knowledgeable, attentive, and patient in answering all of my questions and guiding me through the selection and purchase of my vehicle. His professionalism and friendly demeanor made a significant difference and reassured me that I was making the right choice. The entire team at Land Rover Parsippany provided excellent service and created a welcoming environment. I am extremely happy with my new vehicle and grateful for the smooth transaction and attentive customer care I received. Please extend my thanks and appreciation to Juan and the rest of the staff. I will certainly recommend your dealership to friends and family, and I look forward to working with you again in the future. Warm regards, H. RodriguezThank you for sharing your wonderful experience with us at Land Rover Parsippany! We're delighted to hear that Juan and the team provided such excellent service, making your vehicle purchase seamless and enjoyable. We appreciate your recommendation and look forward to welcoming you back in the future!
Thank you Parsippany NJ for hiring professional Sales Reps like Jomara G.
by DK on 12/30/2024I recently purchased a 2023 Land Rover Defender-X from the dealership of Parsippany NJ and my experience was absolutely great. Many thanks to the Sales Rep-Jomara who ultimately played a significant role in getting the deal done. Had it… not been for her professionalism and care for my car buying needs from the instant I first walked into the dealership, I would’ve made a purchase at another dealership. I was ultimately deciding between 2 different Land Rover Defenders that I liked and viewed at other dealerships in NY, NJ and BK but after my experience with the Sales Rep-Jomara, I immediately knew that the dealership of Parsippany NJ is where I was going to make my final purchase. Although finding a vehicle that you love and one that fits your needs is important, it is equally important to come across a sales rep that makes your car buying experience 100% seamless.Thank you for the kind review! We appreciate you giving Jomara an opportunity to earn your business and we'll be sure to let her know how much you appreciate her exceptional service. Enjoy your Defender X and please don't hesitate to reach out if our Land Rover Parsippany team can assist you again in the future!
Five star
by Ramy emara on 12/24/2024My experience with Land Rover Parsippany from the moment i stepped in was wonderful. The receptionists were welcoming and accommodating. The salesman i was working with Toby Mitchell was exceptional, very Professional, very knowledgeable… and committed to finding me the right deals to make this sale happen . I appreciate all the help from the staff here . Thank you again Land Rover Parsippany . Happy HolidaysRamy, we're delighted to hear that Toby and our team at Land Rover Parsippany made your buying experience exceptional. Thank you for sharing your positive feedback, and we wish you happy holidays as well!
Easy peasy.
by Jacki R on 06/06/2024What a wonderful experience. Professional and caring staff. Delightful from beginning to end.Jacki, we're thrilled to hear you had a great experience with our team from start to finish! Thanks for choosing Land Rover Parsippany and please don't hesitate to reach out if we can be of service again in the future!
Awesome Dealer
by HP on 03/26/2024Quick, easy, friendly and one of the best experiences we have had with dealers! Highly recommend!Thank you for choosing and recommending us! We hope to serve you again in the future. Safe travels! - The Land Rover Parsippany Team
Lux Lady
by Pat on 11/28/2023I purchased a beautiful Black Range Rover Sport with Rose colored accents! I had the pleasure of meeting Bill the owner/manager. Great Guy!! and Chad Drake my salesman. It isn’t often to have high praise for a car salesman but Chad is a… find. He is professional, knowledgeable, smart and fun!! He kept me updated daily on my car’s arrival. He even sent me photos of it being unloaded. A nice touch. He made the paperwork a breeze. He delivered the car to my home and programmed my phone and all the little perks this beautiful car has to offer, all with a smile and sense of humor. I highly recommend this dealership and my favorite salesman Chad!!!Pat, we're delighted to know that Chad and our team at Land Rover Parsippany provided you with a top-notch experience! We appreciate your recommendation and hope you enjoy every mile in your new Range Rover Sport.
The following reviews are more than two years old. They are not included in the overall rating.
4 sales reviews
Apathetic from the start
by hitdwight on 11/08/2010First, my experience is very limited because Mr. Stanzione (a "Gold Certified Sales Guide") was apathetic and unaccommodating from the start. I requested a quote through Edmunds.com and was contacted via email by Mr. Stanzione. He… volunteered his dealerships rankings.... "Land Rover Parsippany the 3rd largest dealer in the country!"......"We are currently ranked over 97% in customer satisfaction in both sales and service..." and, "...one of the top dealers in the northeast as well as in the top 5% of 170 dealerships in America". I asked what authority or entity provided that report or those rankings to substantiate his claims and repeated my request for a quote. He told me that LRNA provided the rankings then asked me how I would be paying and when I would be purchasing. I asked again for the report to which he responded, "have you test driven the Range Rover Sport?". He finally relented and wrote.... "Here is LRNA's phone number [violative content deleted] Please contact me when you are ready to move forward with the Sport." I told him that I did contact him! I forwarded the exchange to the sales manager Garrett Revolinsky suggesting that he may want to improve on the customer service at Parsippany. I did not get a response. Needless to say, I will not be buying a vehicle from them. I can't even imagine what their attitude would be like once I am locked in.Not Happy
by puma10 on 01/05/2008I purchased a certified pre-owned Range Rover at this dealer and it was a nightmare from day 1. I waited 5 weeks for the dealership to get the title of this car, which they did not have, then all the problems began. The day the… vehicle was delivered the instrument panel wasn't working, the navigation did not work, the wipers did not work, the steering wheel was vibrating (which it still does), and broken glass came pouring out of the vents of my dashboard! There was still melted gum and pennies stuck to it in the cup holder from the previous owner! I have had my car serviced over 20 times in 9 months- and had a master technician look at it from a different dealer, who proceeded to inform me that the complete rear-end of my car had been replaced- and a completely different color paint. I have had several meetings with the general manager who offered to paint my car for $500 (which I would have to pay for) Now I have an attorney dealing with it!If your looking for a flood damaged LR3 this is the place
by joerizzo on 11/17/2011updated 08/31/2025Walked in ready to pay cash for a used LR-3. Test drove a nice looking LR-3 with low miles and a new engine. When asked what happened to the engine was told that it leaked through from the brakes! Asked for the mechanic to explain that one… too me and the deal went sour. Sales guy finally admitted that it was a flooded car. Beware of carfax as there was no record of this. Amateur sales staff selling dubious vehicles with a total loss of confidence in the dealership and brand.Great cars, but a dealer that acts like a middle child.
by polarbearmike on 09/19/2011updated 08/31/2025I was disappointed with the sales rep who at first was helpful, but once I committed he dropped the ball. 1. He changed the car pick time twice. 2. Once I got there, the car was "ready" but he was not. 3. He rushed me through showing me the… features once I signed the contract. 4. Dealership phone system seems to not work properly often. One day it was "down" all day.? 5. Dealership experience was not as good as Volvo and MB where the sales people where more generous with their time and made you happy you spent lots of $ for a premium car. I will not name the sales person at LR-Parsippany as it appears he was no worse than the rest
Land Rover Range Rover
Land Rover Defender
Land Rover Range Rover Sport
Land Rover Range Rover Velar
About our dealership
Kristin, Thank you for the five-star rating! The team looks forward to working with you again! – Land Rover Parsippany
by Land Rover Parsippany on 08/04/2025