Land Rover Parsippany
Dealership Sales Review
I purchased a certified pre-owned Range Rover at this dealer and it was a nightmare from day 1. I waited 5 weeks for the dealership to get the title of this car, which they did not have, then all the problems began. The day the vehicle was delivered the instrument panel wasn't working, the navigation did not work, the wipers did not work, the steering wheel was vibrating (which it still does), and broken glass came pouring out of the vents of my dashboard! There was still melted gum and pennies stuck to it in the cup holder from the previous owner! I have had my car serviced over 20 times in 9 months- and had a master technician look at it from a different dealer, who proceeded to inform me that the complete rear-end of my car had been replaced- and a completely different color paint. I have had several meetings with the general manager who offered to paint my car for $500 (which I would have to pay for) Now I have an attorney dealing with it!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes