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Customer Reviews of DCH Paramus Honda

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690 reviews
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  • Great Honda Service!

    5 out of 5 starsby Jerry on 04/27/2023

    Outstanding, reliable service center. Always get it right the first time. Our service advisor, Natasha, is the best!
  • Satisfied Customer

    5 out of 5 starsby Shirley Graham on 04/27/2023

    My first purchase at Honda was seven years ago, and I always used them to service my CRV and never had a problem. So now that I needed to upgrade my vehicle, my daughter and I went back, and it was another fantastic experience. Omari, our sales agent, was excellent! He is courteous, knowledgeable, and patient as he tries to get us the best possible deal. He did everything for us so we could drive away with our new car without the hassle. Jerrod, the manager who finalized our financing and documents, was excellent! He created a great atmosphere that puts us at ease. Overall it was a fantastic experience and a great day.
  • Best experience!!

    5 out of 5 starsby Melanie Lopez on 04/26/2023

    Excellent 5 star experience. Hamad is the salesperson you want AND need. Hamad was great at explaining everything about the car and providing a test drive. I can’t express how impressed I was with him. Overall, the car purchase experience couldn’t have been smoother. I will be happy to refer anyone to DCH Paramus Honda. In love with my new car , thank you all for a great experience.
  • Good buying used car experience

    5 out of 5 starsby Vu T on 04/25/2023

    Abel Fermin was very helpful and accommodated my request to thoroughly inspect the car, including the exterior, interior, engine compartment, and undercarriage, before buying. Highly recommended to check out the used car selection at this dealer.
  • DCH Honda

    5 out of 5 starsby Mike R on 04/19/2023

    My experience with DCH has always been great. My advisor, Natasha is really a great. She listens to my concerns and give me the best options. I don't think I can go to any other Honda dealership other than DCH.
  • Great experience

    5 out of 5 starsby Atim B on 04/19/2023

    Manny and Lenny were amazing. They treated me so well. I’m very happy with my new car. This is the second purchase I’ve made with Manny.
  • Great experience

    5 out of 5 starsby Michael Schirrmacher on 04/18/2023

    The sales rep Hamad, was so helpful with my dad who was trying to purchase a new vehicle. Hamad was very nice and professional, praise to him for being an amazing sales rep.
  • Finally got the truck I always wanted

    5 out of 5 starsby Rob S on 04/17/2023

    This is my fourth car with Paramus honda. Hamad Deeb was my salesman and he knocked it out the park for me! Great guy with a great sense of humor too! Got me the price that fit my budget and made sure even a few days after leaving that everything was what I needed and made sure I knew all the tech within the car and how it works. I’ve been to other Honda dealerships but this one by far is the best for me!
  • Great Experience On My Purchase

    5 out of 5 starsby Try2Live4God on 04/11/2023

    I purchased the 2023 Odyssey and the sales person who helped me (Dennis) was very easy to work with. They were accommodating and worked to make my experience one to remember. I left the dealership feeling confident.
  • pleasant experience

    5 out of 5 starsby Barb on 04/03/2023

    Very happy with DCH Honda, Hamad is very knowledgeable and great to work with.
  • They care about their customers' needs!

    5 out of 5 starsby Siray on 03/27/2023

    I must say that elvis and paul definitely went above and beyond to help me finance my leased vehicle. If it wasn't for them i would be lost. Thank you so much for being a great help! I would highly recommend elvis as your salesman and paul as your finance person. I wouldn't trust anyone else.
  • Next Level Sales and Service!

    5 out of 5 starsby Lonn on 03/26/2023

    DCH Paramas Honda was extremely helpful in finding the right vehicle for my family. Hamad Deeb the sales agent provided guidance, clarity and patience throughout the whole process. Hamad Deeb, ensured that the purchase transaction was meet with the highest of standards and made sure that all agreed upon modifications were made by the servicing department. I would highly recommend working with Hamad Deeb the next time you shop at DCH Paramus Honda. Make sure you ask for him when you arrive!
  • very satisfied client!

    5 out of 5 starsby mmustafa on 03/23/2023

    amazing dealership! the service was phenomenal and our sales rep, Hamed, made sure we were happy with what wanted before all final sales. walked in to take a look around, left with a brand new car!
  • Honda where you find your home

    5 out of 5 starsby Albert B on 03/22/2023

    Osvandy Arias, Kevin Rodriguez, and their manager John T. were terrific people to work with throughout my first-time buyer experience. Osvandy showed me all the bells and whistles of the Honda CR-V Hybrid touring offers before I made a purchase. The test drive was a wonderful experience like none other. After all, Osvandy made it feel like I was driving another family member as he described the car features without overbearing me and just gave me the straight facts when it came to questions about any missing features of the vehicle compared to other cars available at this time. Kelvin was very clear with all the finance options and what other warranties I could purchase. I never felt rushed throughout the experience, and the manager was lovely to meet and address my concerns with a smile. Appreciate all of their work and how they resolved issues given their time constraints trying to cater to hundreds of potential buyers. Thanks to all employees at DCH Paramus for making it feel like a home.
  • Honda where you find your home

    5 out of 5 starsby Albert B on 03/22/2023

    Osvandy Arias, Kevin Rodriguez, and their manager John T. were terrific people to work with throughout my first-time buyer experience. Osvandy showed me all the bells and whistles of the Honda CR-V Hybrid touring offers before I made a purchase. The test drive was a wonderful experience like none other. After all, Osvandy made it feel like I was driving another family member as he described the car features without overbearing me and just gave me the straight facts when it came to questions about any missing features of the vehicle compared to other cars available at this time. Kelvin was very clear with all the finance options and what other warranties I could purchase. I never felt rushed throughout the experience, and the manager was lovely to meet and address my concerns with a smile. Appreciate all of their work and how they resolved issues given their time constraints trying to cater to hundreds of potential buyers. Thanks to all employees at DCH Paramus for making it feel like a home.
  • We recommend working with Hamad!

    5 out of 5 starsby Vivikdp on 03/04/2023

    This is the second time we get a lease with Hamad’s help. He is friendly and polite and makes the process feel easy and transparent. Both times he has not rushed us and he takes the time to explain all details on the quote and all the car’s features and how to use them. He definitely worked with us to get us a deal we were happy and satisfied with. We will definitely be returning! We recommend Honda Paramus (the whole team has always been great) and particularly Hamad.
  • Ask for Manny!

    5 out of 5 starsby Uzaz Salih on 02/24/2023

    If you want to skip a headache. Pull some strings if you’re not working with much and go see this man. He literally made magic happen.
  • Awesome

    5 out of 5 starsby carlos ruiz on 02/22/2023

    First time buying the car in the color that we wanted. The salesperson Kay Mercado was very helpful. The dealer did not have the car yet, but she helped us to reserve it. After buying about 6 new cars this is the first time that we got the way we wanted. Sales and finance person on this dealer were very helpful.
  • Great experience!

    5 out of 5 starsby Mirette H on 02/21/2023

    We are repeat customers to DCH Paramus Honda after having a less than pleasant experience at a different Honda dealership. And specifically, we came to DCH to work with Hamad again on our second Honda purchase. The experience was pleasant, and we appreciated that he remembered us. He was accommodating given our two young children. The whole process was as seamless as we could have expected, and we were able to get the car that we wanted. Hamad sat in the car and made sure to show us all the features in the car, ensuring that we were comfortable with how it was set up prior to driving off the lot.
  • BEST IN THE EAST

    5 out of 5 starsby Renato on 02/17/2023

    Welcoming and inviting with a senior, informative salesman who cut to the chase leaving us no option but to buy due to the professionalism shown. Hamad Deeb was amazing and laid back leaving us with feeling we had made the right decision. As a New Yorker, i always go to Jersey for my vehicles and DCH Paramus is at the top of it's game. -Renato
  • Great service

    5 out of 5 starsby Felix Batista on 02/09/2023

    Hamad Deeb was very helpful and he made me feel at home. Mr. Deeb went above and beyond with his customer service. I came away very pleased with the whole experience.

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About our dealership

DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA. This feat was accomplished through aggressive pricing and a fanatical dedication to customer service. Our name (DCH) stands for Delivering Customer Happiness. Come experience our transparent and hassle-free experience for the sale or servicing of you vehicle.

What sets us apart
Edmunds 5 Star Dealer Award winner every year that the award has been in existance
Dealerrater Consumer Satisfaction Award winner every year that the award has been in existance
Proud sponsor of SADD (Students Against Destructive Decisions) with donations from every vehicle sold to several local High School chapters
DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA, accomplished through aggressive pricing and dedication to customer service!
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Express Service