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Customer Reviews of DCH Paramus Honda

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690 reviews
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  • Linda819

    5 out of 5 starsby Linda819 on 11/23/2020

    Went to DCH Honda in Paramus to pick up my 2020 Accord. Hamad & Matt took very good care of me for the 5th year in a row! I highly recommend them. Kudos to both of you!
  • 2nd sale in a year

    5 out of 5 starsby Laura D on 11/21/2020

    So happy with my experience at DCH Paramus Honda with Dennis Estrada! Got my CRV with him 1 year ago, was hit in a car accident head on - car totaled and immediately knew I wanted a Honda again and knew I had to go back to Dennis. Highly recommend!
  • leasing

    5 out of 5 starsby Paul on 11/11/2020

    In Nov 2018 I leased a Honda Accord from DCH Honda . After 2 years I had an issue and contacted DCH honda hoping that they could help me resolve it. I was greeted by the Leasing Manager, Bill Sutera who assigned me to Maria Alcantara, a Sales Consultant to help resolve my problem. She was very courteous, understanding, professional, and let me talk through my problem without interruption. When she could not successfully resolve my issue she brought in her supervisor, Lenny Ramos. We had a very friendly conversation concerning the financial aspects of the lease and we finally reached an agreement. I just wish to express my experience with DCH Honda as very positive and would certainly recommend them to future customers.
  • Hamad Deeb

    5 out of 5 starsby Mfarhan1959 on 10/27/2020

    Hamad Deeb is the reason we have been with DCH over 10 years. He is courteous and professional and always goes the extra mile. We are always satisfied wihen we leave. Thank you always!
  • Remote purchase

    5 out of 5 starsby Umesh L on 10/27/2020

    I was moving to New York from Arizona. Worked with Breana M. and Osvandy over emails. Everything was fully ready and go when I arrived. Paperwork & final signatures remained. When I arrived at dealership, seeing the car in person & finalizing the paperwork took @ 1:45 hrs only. This dealer has loads of inventory and found the exact color & options I wanted.
  • Professional

    5 out of 5 starsby Honda on 10/26/2020

    Max was riendly courteous salesman, pleasure to deal with. Knowledgeable
  • Amazing dealership

    5 out of 5 starsby BSanchez on 10/24/2020

    DCH Paramus is the place to go if you want the car of your dreams. Ray Crespo truly made my experience purchasing my first car so smooth and with guidance along the way. He listened to my needs and make sure I drove off in the car that met my needs. If you ever need a Honda, Ray is the man to do it !
  • Hamad Deeb

    5 out of 5 starsby Shaishav on 10/24/2020

    I bought couple cars from DCH honda and i have always got it from Hamad Deeb. He has always helped us get a better deal and explained all the paper work. He is very respectful when communicating and offers all help that needed. After purchasing the car, he explained all the car features and car safety. i have always contacted him whenever i need to buy new/used car because he offers great price, very professional and great person to work with.
  • Awesome!!

    5 out of 5 starsby Thomas Colon on 10/21/2020

    To Whom It May Concern, I wanted to send a letter regarding your employee Chung Lee. We have had the pleasure of buying and leasing Honda vehicles with him over the past 4 years. He has been very helpful in guiding us through the process and with getting us a deal within our budget each time. We are very pleased with his high level of service and attention to our needs and we will continue to come to him for our vehicle needs in the years to come. We would like Chung Lee to be recognized for his dedication to us and his service to the Honda team. We would also like to mention Osvandy Arias/Jovany Balarezo, as he was part of the team we used to lease our most current vehicle, the Honda CRV and he went above and beyond for us and our concerns during COVID 19. Best, Thomas & Nicole Colon
  • Hamad Deeb is a great and professional salesman

    5 out of 5 starsby Fedaa Qandeel on 10/20/2020

    Hamad Deeb is a great and professional salesman who was a huge help as he tried his best to help me find a great deal for the car I wanted. He was very patient with me and answered any questions that I had for him with full understandings. He helped me get my first car, so thanks to him!
  • New CR-V Touring

    5 out of 5 starsby S Alper on 10/19/2020

    Hamad Deeb was very professional. There was never any pressure to buy. He was very knowledgeable and patient – we had a LOT of questions… He also went above and beyond what was necessary – spending a considerable amount of time orienting us to the car and all the electronics it offers. Even after we drove the car off the lot, he called several times to make sure we did not have any questions about the car and that we liked it – making sure we were completely satisfied.
  • Great salesman

    5 out of 5 starsby Moshe Kaufman on 10/14/2020

    I bought a used car from Jennsy Diaz. What a great HONEST salesman. I have bought many cars in the past but he was great. He was honest, polite, helpful in every way. Not pushy. He treated us well and he made the sale. I would recommend working with him when looking for a car at DCH Honda of Paramus.
  • Max ruiz

    5 out of 5 starsby Mrackley on 10/13/2020

    I was very impressed with Max and the way he interacted with me and my family. He told us he was a newer employee,though you wouldnt know it. He was very knowledgeable about the vehicle we were interested in and did his best to get us an offer that was agreeable. We bought because of him and his sincerity and truthfulness.
  • Gustavo - Best Sales Rep Here

    5 out of 5 starsby Abbie S on 10/10/2020

    Gustavo treated me like an old friend, talked to me as a human being and not a price tag like other dealerships do. He worked with my budget and ensured that I was getting the best deal. I will always think of them first and foremost when buying a car in the future!! thank you soo much Gustavo
  • Great service

    5 out of 5 starsby Altin De Chavez on 10/09/2020

    Paramus Honda is a great place to get you car!! Staff is very friendly and will provide you whatever you need. Highly recommend for people who needs a car
  • Best prices and customer care in the region.

    5 out of 5 starsby brian on 09/24/2020

    David was great to work with and Kelvin helped us out through the entire financing process. Great dealership and prices.
  • New Honda CR-V

    4 out of 5 starsby New Car Purchase on 09/23/2020

    I had a most pleasant experience trading in my old CR-V for a new model. Sales was very helpful
  • Easy transaction

    5 out of 5 starsby MD on 09/22/2020

    We went to Paramus Honda at 3pm and drove the new car off the lot by 5:30pm. It was easy. Dennis was very polite and patient with us. We would definite buy another one there.
  • Extraordinary Salesman! /Great experience

    5 out of 5 starsby Concepcion Cepin on 09/21/2020

    After bouncing around from what felt like various car dealerships, we were grateful to find DCH Paramus Honda. Marc Garcia was super friendly, sincere, & extremely cordial. He made the overall car buying experience a pleasant one. Unlike other car dealerships(won’t disclose any names…) where salesman kept their hands in their pockets and/or didn't approach us at all; Marc genuinely approached us & helped us with all of our needs. Marc maintained the upmost professionalism & unwavering patience; even when we were uncertain of what we truly wanted. He kept his composure throughout & thoroughly laid out what our best options were. At no point did we feel pressured to make an instant decision to buy, nor uncomfortable when weighing out our options. I can honestly say that I’ll be recommending Marc as a salesman to anyone I know. He's a true asset to DCH Paramus Honda. Thank you once again Marc for such a wonderful car buying experience!
  • The best salesman - David Kim

    5 out of 5 starsby Michael Y on 09/14/2020

    I had the best experience with the salesman, named David Kim for my 2020 Honda Odyssey. He was very kind, patient and honest. He has a detailed knowledge of the brand new Honda and its current promotion. He took care of all process very smoothly. Highly recommend the Dealer and the salesman. Thank you David.
  • Happy Honda customer

    5 out of 5 starsby John M on 09/09/2020

    Salesman Max R. was very helpful and smoothed the edges in the bargaining process. This is a large dealership and more efficiently run than other Honda dealerships I've visited.

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About our dealership

DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA. This feat was accomplished through aggressive pricing and a fanatical dedication to customer service. Our name (DCH) stands for Delivering Customer Happiness. Come experience our transparent and hassle-free experience for the sale or servicing of you vehicle.

What sets us apart
Edmunds 5 Star Dealer Award winner every year that the award has been in existance
Dealerrater Consumer Satisfaction Award winner every year that the award has been in existance
Proud sponsor of SADD (Students Against Destructive Decisions) with donations from every vehicle sold to several local High School chapters
DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA, accomplished through aggressive pricing and dedication to customer service!
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Express Service