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Customer Reviews of DCH Paramus Honda

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690 reviews
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  • great price they beat Clifton dealership

    5 out of 5 starsby Igli Como on 02/22/2021

    I was chatting online with DCH Paramus Honda and in less than 2 days I was able to lease a 2021 Honda Passport Elite and they beat the price that Clifton was trying to haggle me for Mind you I was dealing with Clifton for about 3-1/2 weeks but in the end they lost me as a customer because of not having color that I liked and they wanted to add $500 to final lease price that I didn't agree too. So DCH Honda Paramus thank you for being honest and honoring price that was agreed too online
  • Excellent

    5 out of 5 starsby Nathan on 02/16/2021

    Great experience! They took great care of me and my family!
  • Awesome upgrade

    5 out of 5 starsby Natt 21 on 02/16/2021

    Great costumer service, Hamad my sales rep was very patient and went through all my concerns. I left that same day driving my new car. Thank you!
  • wonderful experience at dch paramus honda

    5 out of 5 starsby Byung Cho on 02/14/2021

    I met David Kim as my sales person for my new car. He gave me a clear understanding of couple of options that I was interested. I was pleased with his guidance and honest. It was very comfortable and reliable experience with David Kim for leasing another car. I simply returned my lease ending old car to David, he took care of the process very clearly by assuring that I don't need to worry about the old car I just returned. He respects customers with his heart. Paul the financial officer was also great. He reviewed documents that I was about sign thoroughly and carefully to make sure everything is right for me, and explained every documents kindly. Two thumbs up!
  • Great service

    5 out of 5 starsby Mahmoud Farhan on 02/05/2021

    We have been long time customers of DCH because of Hamad Deeb. He is always a pleasure to do business with. He is professional, knowledgeable and courteous. He is a true professional. Makes the experience easy as always.
  • Highly recommend

    5 out of 5 starsby Jenny2686 on 01/26/2021

    After finding ourselves in need of a car, we began the painstaking process of searching for the best car for our family. With Covid, and is having high risk members in our family, we were concerned that we would not be able to find what we needed in the time frame we needed it. That was not the case here at DCH Honda in Paramus. Our experience started with the internet/phone department. Kay Mercado answered all of our questions, and scheduled us with Hamad Deeb. Both were beyond helpful with our questions, super polite, and transparent. There was no bait and switch. Hamad heard our concerns and meet us where we were at. He worked tirelessly to make sure that we would be able to bring home our new car. He also took his time to explain to us the car and all of its features. Suniel from the finance department was also helpful, explaining everything to us and confirming all before asking for any signatures. I have never felt so comfortable in a car dealership before. I would highly recommend this dealership to anyone who is in search of a car. I would also recommend Hamad as a reliable, hard working and honest car salesperson.
  • Excellent experience

    5 out of 5 starsby Mohit on 01/16/2021

    Had an excellent experience in buying a vehicle from Honda DCH Paramus. They provided upfront out-the-door pricing on the email and stayed committed to it during the purchase. No extra charges like other dealerships. Sales department (Brandon) was really great in showing the vehicle, answering questions etc. Really happy with my purchase and experience at DCH Paramus dealership.
  • Greatest Service!!!!

    5 out of 5 starsby mariapdiaz on 01/14/2021

    From the minute we stepped foot in the dealership Hamad was nothing but the best, he made me and my family feel comfortable about weighting the options for the type of car we wanted to get, without hurrying us or pressuring us to get just any model. In the end I ended up getting exactly the car I wanted, which really took a weight off my shoulders. If you ever want to finance or lease a car that is dedicated to it customers go to DCH Paramus Honda and ask for this man because he is the greatest.
  • New Honda

    5 out of 5 starsby nicole rivadeneira on 01/05/2021

    Omar Seven and Paul Park were amazing. They helped us with our deal super fast and we were extremely satisfied. We are happy they made it easy for us and looking forward working with them again.
  • DCH Honda Paramus

    5 out of 5 starsby A Awari on 01/03/2021

    Hamad was incredibly helpful and ensured that every question we had was answered and more. He gave us all the information we needed as well as extra advice on the car itself. He was honest and kind and has definitely made us want to be returning customers in the future.
  • Review

    5 out of 5 starsby Christine Shin on 12/31/2020

    Paul Park has great customer service. He is respectful and is a great man I highly trust. He met with my budget and recommended the best lease car. Paul is good at what he does and Honda is doing well because of him. Alex Barnabe is respectful and nice. He made the experience comfortable for my daughter and me and offered great customer service for us.
  • Very professional people

    5 out of 5 starsby Frank on 12/20/2020
    updated 12/28/2020

    The best dealership that I have been. And they are extremely honest people.
  • Review

    5 out of 5 starsby Paulina on 12/26/2020

    Paul Park and Alex Barnabe are warm and friendly. They reviewed every information with my mom and me when we went to return my lease Civic car. They answered our questions and concerns too. Great service. I highly recommend them.
  • Right to the point

    5 out of 5 starsby Andrea on 12/23/2020

    I had been to several dealerships prior to my visit at DCH Honda. I was interested in buying a car . I was hopeful it was not going to be a long drawn out back and forth process as has been my experience in the past. I was fortunate to meet Hamad who was extremely knowledgeable and provided me with the information I needed to make my decision. He followed up with me after the sale as well.
  • Very professional people

    5 out of 5 starsby Frank on 12/20/2020

    The best dealership that I have been. And they are extremely honest people.
  • Thanks Alex!

    5 out of 5 starsby Max Wang on 12/17/2020

    I got my first car at DCH Paramus recently, and it was far from intimidating thanks to Alex Bemabe. He is both down-to-earth and considerate, recommending me not the most expensive package but the most suitable one for me. I can see that he cares about what I want in a car. I also appreciate how he makes himself accessible--how he test-drive with me and walk me through every process involved in getting a car. I feel reassured and valued as a buyer, something I did not find while visiting other car stores. Ultimately, people like Alex are the reason why people buy a car at DCH Paramus, and if I were to buy a car again in the future, I will be looking for Alex.
  • Hamad Deeb

    5 out of 5 starsby Hamad Deeb on 12/14/2020

    Came in to upgrade my Honda here at the Paramus Honda dealer ship & Hamad Deeb helped me out. He walked me through everything & made sure I was comfortable with my new leased car. He was patient with me & overall gave me a great experience!
  • Love my new CRV Touring!

    5 out of 5 starsby sketchyb on 12/10/2020

    Had a wonderful buying experience at DCH Honda in Paramus. Really liked our sales associate Harold Martin!
  • David Kim and Paul Park. They were awesome!

    5 out of 5 starsby Annie on 12/04/2020
    updated 12/10/2020

    David Kim and Paul Park. They were different from other dealers in any other brand shops. It was my first time to lease a car, literally the first car in my life. You can imagine how nervous it was to shop for a car alone. Mr. Kim was very friendly and kind. He explained every single step to get the car and guided me so well. Mr. Park worried me like my dad and recommended good options for me. I will definitely come back to this shop to purchase a new car in the future. Thank you for helping a big step forward in my life.
  • Special Thanks For Manny Muhaidat our salesman he

    5 out of 5 starsby Mohammad ALRawashdeh on 12/09/2020

    Special Thanks For Manny Muhaidat our salesman he is the best I've bought two cars now from Manny Muhaidat at DCH Paramus Honda! Had a fantastic experience buying my vehicles from DCH Paramus Honda. Manny Muhaidat is great to work with. It was a one-stop-shop for all of my questions and made the car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Manny Muhaidat and DCH Paramus Honda if you're in the market for a new or slightly used vehicle. Also special thanks to Paul Park F & I Manager for making it an easy and fast process.
  • Linda819

    5 out of 5 starsby Linda819 on 11/23/2020
    updated 11/30/2020

    Went to DCH Honda in Paramus to pick up my 2020 Accord. Hamad & Matt took very good care of me for the 5th year in a row! I highly recommend them. Kudos to both of you!

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About our dealership

DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA. This feat was accomplished through aggressive pricing and a fanatical dedication to customer service. Our name (DCH) stands for Delivering Customer Happiness. Come experience our transparent and hassle-free experience for the sale or servicing of you vehicle.

What sets us apart
Edmunds 5 Star Dealer Award winner every year that the award has been in existance
Dealerrater Consumer Satisfaction Award winner every year that the award has been in existance
Proud sponsor of SADD (Students Against Destructive Decisions) with donations from every vehicle sold to several local High School chapters
DCH Paramus Honda is the flagship store of Lithia Motors, which is the 3rd largest auto group in the USA, as well as one of the top ten largest Honda dealerships in the USA, accomplished through aggressive pricing and dedication to customer service!
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Express Service