Paramus Chevrolet
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Customer Reviews of Paramus Chevrolet
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Paramus Chevy Service
by RMarmorstein on 07/18/2017updated 07/28/2017I have been servicing my vehicles here for as long as I can remember. Tom McLoughlin always makes this a positive experience!!Gear Shifter Indicator
by baseball9977 on 11/12/2016The Automatic Transmission Control Indicator Bezel Kit was installed as a recall. I would have given a 5 star overall rating, but I scheduled an appt. & brought the Chevy Cobalt in, only to be told 45 minutes later that the part had to be… ordered. I had to make a second trip.Service
by Murphys14 on 10/15/2016Very courteous locationThank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you.
Do not come here for service!!
by AnthonyHalko on 07/02/2016If you want multiple parts thrown at your vehicle at the tune of $520 for nothing to be fixed in the end, this is the place to go. My car was having radio reception issues on all FM stations. It would hold the reception, then almost would… sound as if it fuzzed out. After taking the car in for one service appointment and being told the antenna module had to be replaced, as soon as I drove out of the service Dept, the static resumed. I returned to be told that another part was needed, bringing the bill to about $520. After driving up route 17 and multiple side streets, it almost seemed as if the static was worse! I was told the problem was rectified and made a 3rd service appointment. After about 2 hours of having the car there, I was told that there was nothing more they could do to resolve the reception issue, and that I was out of luck and out of $520. The service advisor was helpful, but other than that, they're great at throwing multiple expensive parts at your vehicle hoping they would work, and then they do not work. Also, I took the vehicle in for a check engine light. They said the check engine light was cleared and the purge valve was replaced. When I got in the vehicle, the check engine light was still on. They took the vehicle back in. 1.5 hours later, I had my car back and was told the tech forgot to "reconnect" a "wire". Who knows if that was the problem. For all services it came to $707. Unreal. Check engine light was rectified in the end but the $520 fix was useless!Rotate Tires
by baseball9977 on 10/07/2015I had my tires rotated. Everything went well. I asked that they check the left front tire for a small leak. None was found. Ann Yannuzzi was pleasant & friendly.still so far so good
by hayeug on 02/10/2010i had an four wheel service light come on. called went right in and took care of the issue. i had asked about other preventive measures i should take due to the miles i put on the taho. i chose to do the justice brothers emissions flush. it… got out all the carbon deposits out of the system. i cant tell you how much better the engine runs. i highly recomend this product. these guys are good!!!!Very Attentive Service Advisors
by hayeug on 07/16/2009Recently purchased an 08 Taho 2 months ago. I had some minor issues that were taken care of immediatly. The service advisors are very attentive and well trained. They know what they are doing. i would definitly recomend this service… department.Dealer Doesn't Follow Lemon Law
by nicmey on 05/07/2013updated 05/05/2025I purchased a 2013 Chevy Camaro from Paramus Chevrolet and before I reached 100 miles the car started making terrible clunking and popping noises. I had to bring in the car four times for service and the problem was never fixed. I even went… on two test drives with the service manager and a mechanic who both acknowledged the problem. Every time I took the car in I was promised that the problem was fixed upon completion of service. However, the problem was never fixed. Before I even drove off the lot the problem persisted and only became progressively worse. The dealer refuses to buy the car back. I warn you to stay away from this dealer for purchase or service. They do not stand behind their vehicles and once you sign the papers they treat you like trash.Unhappy with repairs
by Luferdi on 02/03/2014updated 05/05/2025I was experiencing a problem with my 2009 Aveo; the car started losing power while driving and no matter how much gas I gave it, it would not drive faster than 15-20 mph; the check engine light would come on after the loss of power and… remained on. I would had to stop, shut off the car, wait a couple of minutes and start it up again, in order to regain full power (The check engine light would remain on); this started a year ago, and when I brought the car for service, they could not find the problem; they would reset some codes, the check light would go off, and the problem would go away. A year later, with the cold winter, the problem came back and with the same result; the dealer had no idea what was causing it. Finally they told me it needed $2000 worth of repairs to fix the issue; I went along with it and got it done; a week later, the car lost power again; they checked it and now they told me it needed additional $500 to fix the throtle body; I spoke with the manager and he kept insiting that the check engine light was on because a different issue was present; however, that was not the reason I got $2000 worth of repairs.. it was to fix the lost of power, which would cause the check engine light to come on... I believe the car should be fixed at no additional charge, since the problem is still present, which means that whatever was done to it did not fix it and it was probably not needed.. the manage wants me to pay for the additional repairs at a discounted price, but he does not guarantee it is going ot fix the probelm... The people at the dealer were very nice and friendly, but I don't belive they took care of my problem at all...My Silverado Service
by silvermetalic on 02/04/2014updated 05/05/2025I have never had a bad experience at this dealership. The service department is the best, they will go out of their way for you to make sure you have a good experience.
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About our dealership
Thank you for taking the time to leave a review for us at Paramus Chevrolet. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!
by subcollection on 07/31/2017