Chrysler Jeep Dodge Ram of Paramus
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Customer Reviews of Chrysler Jeep Dodge Ram of Paramus
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104 reviews
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Helpful!
by KristinH13 on 05/05/2017How quickly and easy Chrysler Dodge Jeep Ram of Paramus made my process of leasing a car! Everyone was very helpful, friendly, and explained everything very thoroughly!New Jeep Compass
by Joncogs on 04/30/2017updated 05/05/2017Monah was great - she kept me informed as the deal went through and was very plesant to work with - I give her 5 Stars! The dealership was nice, comfortable and clean. The finance team was a pleasure to work with! My only criticism is their… car storage lot is a few towns over, about a 15 minute drive, so getting the car you want can take a while!2017 Jeep Review
by RyanConv1919 on 04/30/2017Very friendly, knowledgable about cars and services, true pleasure to work with. Called me back several times before I came in to the dealership to address and prior questions that I had. I did not feel rushed in the process and it was… both easygoing and enjoyable.Excellent job guys
by Jason4377 on 04/30/2017After the deal was done and my wife was ready to drive away. The sales associate Carlos did not run to sell his next car. He stayed to assist my wife with all the new features in the car. That extra effort goes a long way in my book.Great experience !
by JohnMurphy8_ on 04/28/2017Romeo the salesman, Dean and Augi in financing were great. Made the whole process smooth and not stressful. Had us in and out in around 1 hour which was great as well.Top service score for Rt. 4 Paramus used car buying experience.
by Tracey_F on 04/16/2017updated 04/24/2017Helpful People: Reagan Heller, Mona, and Valentin Robinson. In addition Angelo was helpful as well. Always answered my questions. Gave me prices over the phone. Never felt any pressure. Very friendly. Very smooth. Would definitely… shop from you again.An honest car dealer..
by 1easybuying on 04/19/2017The whole buying process was easy and transparent. My sales person was very kind and honest. He helped us overcome any difficulties or hurdles and told us exactly what we needed to make buying process smooth. He truly made car purchase… faster than I expected.SHADY Mechanics
by dodgedriver on 04/18/2017I brought my car into your service dept. on 03/29/17. I spoke to Alex and explained to him what my issue with the car was. I explained that even though my car was completely silent and ran perfectly smooth it turned off without warning… twice (even while driving) and the Engine light came on with a small shake right before shutting down. When I brought it in, Alex said he would take a look and let me know what he found. Same day Alex did call me back and explained that the following needed immediate attention: Hardness needed replacement, Oil Pan and one other thing I cant really remember aside from struts but that could have waited. During our conversation Alex also mentioned the above average condition of the car considering its age and mileage and even went so far to say that he wouldnt be surprised if (after applying the repair he said was urgently needed) my car didnt last me another five years (thats how good the car was maintained). So after keeping the car for 9 days I go to pick up my car since supposedly it was all fixed and tested. After paying a hefty $3800 I went to start my car and not only was there a loud metal sound banging coming from under the hood, the check engine light went right on and there was a shaking like an earthquake in my car. Obviously they took it right back apologetic and after going back and forth with them waiting on my car I was told 5hrs later that they would need to keep it cause something else went wrong, so they kept it for another 2 weeks. Saturday at roughly 2:15pm I picked it up and noticed immediately that the car wasnt right after starting it up for the first time. It suddenly sounded like a totally different engine, it was loud, clanging, sputtering . Gone was the smooth silent engine the mechanic praised me on when I brought it in. Now suddenly the mechanics are implying that its my fault and it was even suggested that I must have been driving the car this way for a long time which quite honestly, is totally irrelevant at this point, I was told that if I had the work the mechanic suggested done, Id have no more problems .Not only is the car in worst shape then when I brought it in, Im honestly afraid to drive it (let alone have my children in the car). I explained everything to them on Monday morning and requested either a refund me the money I paid and restore the car to the condition that I brought it in (Ill take it somewhere else to get fixed!) or take the car back and undo whatever it is that was done that made my car even more unstable then when I originally brought it in at no extra cost to me. I was told they would take the car back and try to fix it but Obviously I would still have to pay additional repairs. As of now, I have zero confidence in this service department and I am appalled that instead of your team owning up and correcting the mistake, turned around and tried to lay blame on me. I was told they will have management call me and speak to me but I still have not heard from them. STAY AWAY!!!!Durango
by Justinkeller on 04/02/2017updated 04/18/2017Good customer service ,they had the exact vehicle that I wanted with all the features that I was looking for. Was able to get the deal done promptly.Jeep Wrangler Sahara Unlimited
by Naughtynatty09 on 03/26/2017updated 04/06/2017My experience was great!!! Edwin Sarita was very experienced in giving me all the information about the vehicle I was buying and made sure my financing went very well......Thanks EdwinReview
by Marioeh201 on 03/19/2017updated 03/31/2017My visit this Saturday was exactly what I needed. Matthew was great at getting me exactly what I was looking for and I was out in a decent time. I walked in looking for a great car and left under just a few hours.Trailhawk Exceptional Experience
by adurette69 on 03/22/2017updated 03/31/2017Mona was very attentive and very honest. She really new the product well and it's wasn't a lot of back and forth and was able to get into the car I wanted.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Dean Redmond | dredmond@rt4cars.com | General Sales Manager
Happy customer
by Michaelbard24 on 03/30/2017Carlos B was great very friendly and worked with me. Very professional and knowledgeable went the extra step for my wife and I. Finance was smooth and easy the vehicles were clean. Happy customer here.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Dean Redmond | dredmond@rt4cars.com | General Sales Manager
2nd time was a charm
by Mustrace on 03/17/2017updated 03/27/2017Honestly visited twice 1st time was a shady deal and thought to never go back. 2nd time around have such a positive and fast time. Thank you so much to sales rep Mike. Manny over at financial department, and manager monna for appointing the… best of your staff to help me go home with a van for me and my family to enjoy.Thank you! I am thrilled to hear that you gave us a second chance and we made it a positive experience. Shopping for a car should always be a fun and exciting experience and I am glad we were able to help. Dean Redmond | dredmond@rt4cars.com | General Sales Manager
Keep purchase
by Drasheff on 03/15/2017updated 03/27/2017Salesman was straight forward and willing to work with us and made it very easy to go home with a new car.Thank you for your wonderful feedback. At Chrysler Jeep Dodge Ram of Paramus, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Dean Redmond | dredmond@rt4cars.com | General Sales Manager
great experience
by blood5150 on 03/15/2017updated 03/27/2017Fast, honest and friendly. Got the exact car I wanted and they met every need. I would recommend this dealer to friends/family.We cannot thank you enough for your wonderful review of Chrysler Jeep Dodge Ram of Paramus and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Dean Redmond | dredmond@rt4cars.com | General Sales Manager
Great experience
by Johanna9 on 03/14/2017They made it quick and easy for me to get into my lease. They were extremely helpful with any questions or concerns I hadThank you for your feedback. It's fantastic to know that we were able to make your car lease incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Regards, Dean Redmond | dredmond@rt4cars.com | General Sales Manager
great deal on a Grand cherokee lease! Look for Lawrence!
by Mellow729 on 02/28/2017updated 03/10/2017Lawrence was patient with me for over a week and we worked out a deal that would work. Very professional salesperson and would highly recommend.Professional and Friendly
by Edward320 on 03/08/2017I dealt with both Sales Associate Carlos and Finance Manager Manny and they helped me out tremendously. They both were friendly and understanding of my situation of needing a new car. I'd recommend them both to friends.We cannot thank you enough for your wonderful review of Chrysler Jeep Dodge RAM of Paramus and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Dean Redmond | dredmond@rt4cars.com | General Sales Manager
Jeep Patriot
by Solar_Powered7 on 02/23/2017updated 03/06/2017Mike Hickey, my salesman, was very well educated about the vehicle and was not too pushy, he understood our situation and worked with us to make us happy.Paramus Jeep
by Yare427 on 02/19/2017updated 03/06/2017The entire process was excellent. Everyone we dealt with was professional and personable. Would recommend to everyone to shop here first if in the market for Chrysler, Dodge or jeep.
About our dealership
Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Dean Redmond | dredmond@rt4cars.com | General Sales Manager
by dealerreply on 04/03/2017