Medford Ford
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Customer Reviews of Medford Ford
Review type:
Very happy
by triplets on 05/09/2024
From internet shopping to signing the paperwork things could not have been easier. J.T. and John were a pleasure to work with.
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The following reviews are more than two years old. They are not included in the overall rating.
44 reviews
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Good service fair price
by OldTrucks37 on 08/26/2015The staff were very nice and the service was reasonably quick. The waiting room needs to be cleaned, painted and updated. Thanks Steve2014 Ford Focus Oil Change
by fordman629270 on 08/17/2015No Issues, car serviced as promise in what I felt a respectable amount of timeKeep Up the Good Work!
by EscapeBrakes on 07/27/2015The Parts & Service staff - they are the best. Both our cars (Escape / Explorer) are ONLY serviced @ Medford Ford, the selling dealer. I know when I pick them up they are repaired correctly and no worries down the road. Keep up the good… work! We'll be in for a new Explorer in November.Awesome service team!
by sneakerfoot on 07/21/2015Too bad all the businesses in this area don't share Tim and his crews work ethic and customer service skills. Maybe this retired Navy Chief would stay but unfortunately that was my last service there. Thanks Tim and Don and everyone else on… the service team who have always kept my Ford trucks running great. Chief ZVechicle Maintainance
by MuellerFamily on 07/20/2015100% satisfied. Quick service and got the job done. Very professional.Great purchase experience
by vnicolai on 06/27/2015updated 07/06/2015Tom (sales) and MIke (mgr) were extremely helpful and assisted me in making my decision considering my situation and financial status. They reviewed all vehicle options, answered all my questions, were patient, friendly, and never… condescending. Would refer them to friends and family.Good, honest repair center.
by Jr371 on 06/20/2015updated 06/27/2015Brought car in for brakes issue. They found issues I wasn't even aware of and repaired them under warranty.Great and fast service.
by RichDett on 06/19/2015Appointment was easy to make on-line, convenient time available and I was done in 1 hour. PerfectGreat service
by Kingpintwo68 on 06/16/2015I was able to walk in and get my oil changed in a timely manner. The service department notified me promptly when my truck was done .Great Customer Service
by mrubnitz on 06/16/2015My visit at Medford Ford was unexpected and the Service Department staff realized my situation and took care of my car as soon as possible. The Service representative, Ryan, was more than helpful and explained everything to me. It is due… to people like Ryan that I continue to come back to Medford Ford.Taking care of the customer
by F150owner5414 on 06/15/2015Prompt service, real good communication and impressed with understanding, diagnosing and presenting repair options to me. Thank you for getting my truck and I back on the road.Great dealer to do business with
by pevans1 on 06/08/2015Usual great customer service. Joe provided a fantastic service and made everything very easy. the biggest compliment I have is that the sale is not too pushy. Too often I walk out of dealerships and retailers because the sales assistant… goes too heavy on the sale. medford Ford made the process enjoyable and worked with me to meet my budget.Friendly staff, great service
by dpr916 on 05/21/2015updated 06/04/2015I purchased my second Fusion through Medford Ford. They were very helpful in getting me into the car I really wanted.Very helpful
by 1999explorer on 06/02/2015They were very helpful and were able to help me when I was in a jam. They took care of a tire issue last minute for me when I had a road trip the next day! I was in and out in about 3 hrs very quick thank you very much.Service on My Focus
by FordMan629270 on 05/29/2015Way to slow for an oil Change and tire rotation. Waited 2.0 hours to have this task done.Great service, professional, and clean facility
by Servo205518 on 05/29/2015I had an awesome experience bringing my 2004 Ford Mustang to your dealership. I was greeted by the service advisor right away and he was knowledgeable about every question I had, the facility was clean and professional and the tech working… on my car was clean and professional and even left a floor mat in my car! Great service. Can't wait to bring it back!Oil Change
by Elrod4934 on 05/28/2015Got in for an oil change without an appt, fast and efficient!Ford recall
by Bobw251 on 05/22/2015Service staff was very helpful and they diligently diagnosed and repaired my vehicle in minimal time.Great People / Great Service
by MedfordPao on 05/05/2015They just make everything easy. From check-in to check-out, I was very satisfied with this place.Awesome Service
by ssgtpater on 05/04/2015Great work done here. I came in late in the day with no appointment and I received great service. The service manager was awesome. I totally recommend.Medford ford excellent service
by sean1027 on 04/30/2015Tom eckert from Medford ford helped us out got us the price we were looking for. I recommend coming to him for your next new or used vehicle.
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