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Customer Reviews of Barlow Buick GMC

Review type:

Overall sales rating

3.0
3 out of 5 stars

(2 reviews)

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2 sales reviews
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  • BE AWARE PROMISE NOT KEPT!!!

    1 out of 5 starsby Aaron on 08/25/2025

    BE AWARE PROMISE NOT KEPT!!! They promised me if I take a new lease they will pay the remaining lease payments on my old lease, i leased a new Trax, they are not paying my old lease payments, I am on collections with GM for my old lease payments!
    • Aaron, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 535-2117 when you have a chance. Thank you, and we look forward to hearing from you.

      by Matthew Simmons on 08/27/2025


  • Customer service

    5 out of 5 starsby Dave Will on 01/31/2024

    This was my third purchase of a GM truck. Shaun Way was the salesperson and was excellent to deal with. Great knowledge and no pressure.
    • Hi Dave, congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Naomi Stone on 02/04/2024

The following reviews are more than two years old. They are not included in the overall rating.
5 sales reviews

  • Awful!

    1 out of 5 starsby Chet Revinski on 06/15/2023

    Stay away no accountability, customer service and service a zero!

  • Best car-buying experience.

    5 out of 5 starsby pjthedjnj1 on 05/28/2016

    I did a lot of homework before making the decision to purchase my new 2016 GMC Terrain SLT and I had very high expectations for what I wanted to buy. When I arrived at Barlow, everyone was extremely welcoming. The manager, Zach, greeted me and personally introduced me to Sean in sales. Sean actually owns a GMC Terrain and was able to give me great insight. I had the complete opposite experience at the other dealerships I visited. After taking a look at the vehicle, I worked with Sean to find the exact vehicle that I wanted. Barlow did not have the exact vehicle on the lot, but was very willing to find one up to 300 miles away. I showed Sean the lowest prices I was able to find at other dealerships (and online) and he and Zach were able to get me an even better deal. They also got me better financing rates and offered me a very fair amount for my trade-in which sealed the deal for me. Two days later, they had my new Terrain ready for pick-up and it was beautiful. Sean worked with me in advance to get some details to make the paperwork go very quickly. I had the keys in my hand in a flash. Before leaving, Sean gave me an insightful tour of all of the handy features before sending me off with a huge smile on my face. I could not have asked for a better car-buying experience.

  • Barlow GMC of Manahawkin is GREAT

    5 out of 5 starsby fisjr on 12/03/2013
    updated 09/27/2025

    Every one was great to work with, no pressure made it very easy to do the deal. Our salesman Jamie was great and answered all our questions. best buying experience I've ever had.
    • Thank you for the kind words! We appreciate you taking the time to leave us such a great review. Our team is dedicated to providing the best possible customer service, so it is always great to hear such positive feedback. I hope you will come visit us again in the future if you need any more assistance. We will be here to provide that same great service. Make sure to follow us on Facebook and Twitter so you can stay in the loop between visits. Thank you again, and happy driving! Sincerely, Elizabeth Barlow - General Manager

      by barlowbuickgmc on 12/05/2013


  • Amazing dealership and family

    5 out of 5 starsby tmurphy69 on 03/20/2014
    updated 09/27/2025

    Love this dealership and family!

  • Barlow Buick GMC Manahawkin, NJ

    5 out of 5 starsby tardis1 on 05/25/2013
    updated 09/27/2025

    Barlow GMC is a fantastic dealership. Although the dealership has all the resources of a large dealer the staff are very friendly and personable. Jim P. remembered me from a visit I had made seven months earlier and knew what I was looking for. He was very knowledgeable and extremely helpful. Zach T. was a great help and made things run smoothly. Elizabeth B. was efficient and did a great job closing the deal. Barlow GMC truly gives a "Family" feeling to their customers. This was an all around great experience in buying a new GMC truck!
    • Thank you so much for the kind words and the 5-star review! We greatly appreciate you taking the time to recognize each of our staff members that helped you to enjoy your car shopping experience with us. We look forward to working with you again very soon. Sincerely, Elizabeth Barlow - General Manager

      by barlowbuickgmc on 07/01/2013

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