Pine Belt Chrysler Dodge Jeep Ram
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Customer Reviews of Pine Belt Chrysler Dodge Jeep Ram
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Pinebelt has excellent customer service
by Todd Roth on 07/25/2025
Awesome experience at Pinebelt. James the sales person came in on his day off just help us finish the process. Thank you!
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Pinebelt has excellent customer service
by Todd Roth on 07/25/2025Awesome experience at Pinebelt. James the sales person came in on his day off just help us finish the process. Thank you!Hello Todd, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great buying experience!
by Laurie and Ray on 07/20/2025Ask for Vince… he is an awesome salesman. We had the best experience at Pinebelt that we’ve ever had purchasing a vehicle. Vince listened to what we were looking for, encouraged us to test drive, explained what package/options would have… the things we wanted in the car and got us into the perfect Jeep Grand Cherokee! When it came to the price and financing, we indicated what we were looking for, he told us what they could do, and we easily got to a deal.Hi, we're happy you found our staff to be so supportive during your experience here at Pine Belt Chrysler Jeep, Inc.. We hope you have a great day!
Easy experience
by Chris Q on 07/19/2025Vincent was an awesome sales rep and very helpful with information and being transparent. Stephen also was a huge help in explaining the finance side of purchasing a car and was very helpful in guiding me in the right direction. 11/10 would… recommend both of themHi Chris, thank you for your kind review; we are happy to pass along your comments to the team here at Pine Belt Chrysler Jeep, Inc.! Thanks again for the recommendation, and have an amazing day!
Juice!!!
by John m on 07/19/2025Absolutely the best car buying experience we have ever had. No pressure to purchase and Joe the sales manager went above and beyond to get us in the jeep we wanted for and unbelievable price!!! Lucas was fantastic as well. Definitely will… be returning to purchase future vehicles. Truly amazing!!Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Pine Belt Chrysler Jeep, Inc.! We hope you have a great day!
Absolutely Amazing Experience David Kidd, Lucas & All sales men 💯
by Toni on 07/12/2025updated 07/18/2025All Shoppers know to Ask for David Kidd & he will set up the best & comfortable affordable experience that you've ever had at a dealership. Was like waiting in your home for a good movie to come on. The atmosphere was so relaxing… uncomfortable with lots of laughs with the staff. Thank you for this experience you guys are the best.!!!!!Toni, we're happy you found our staff to be so supportive during your experience here at Pine Belt Chrysler Jeep, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great dealership and salesman!
by Michelle F on 10/21/2024Had a wonderful experience at Pinebelt Jeep in Lakewood. This is the second vehicle I leased with salesman Lucas. Lucas is wonderful to work with and always follows through with our wants and needs. I hate the car shopping process and he… makes it easy and painless. I highly recommend him and looking forward to working with him again with future purchases.Hello Michelle, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Go see Austin! not pushy made the sale so easy
by Peggy on 06/28/2024Very professional people at this dealership, I would highly recommend going there!Hi, we're happy you found our staff to be so supportive during your experience here at Pine Belt Chrysler Jeep, Inc. Please let us know if there is anything else we can do for you; we are more than happy to help!
Thank you Iris Torres
by DNB on 04/19/2024Amazing experience with Iris Torres. Besides her knowledge, professionalism & efficiency, Iris's patience, understanding & kindness was beyond compare. She made my Mom & I feel like family. My current car is a 2003 so transitioning into… the new 2023 world of cars was stressful but Iris guided me through & here I am, the ecstatic owner of a beautiful Slate Blue 2023 Jeep Renegade. Thank you Iris. **Donna**Hi, we're happy you found our staff to be so supportive during your experience here at Pine Belt Chrysler Jeep, Inc.. Please let us know if there is anything else we can do for you; we are more than happy to help!
The following reviews are more than two years old. They are not included in the overall rating.
20 reviews
Professional Sales
by Tom W on 07/15/2022Speaking only for Eugene, he was completely immersed in all details for the vehicle I was purchasing. I was note expecting the level of detail he was able to provide. Incidentally I was a victim of their earlier Service department ,… swearing never to do business with them again. Luck would have it, when I had to bring the vehicle back for warranty work, Adam Silver and a new serive center turned it around for me. Good Job.Worst Experience at a Dealership I've Ever Had
by Nate Gorka on 05/19/2022If I could give them ZERO stars, I would. I worked with Kevin Johnson, Internet Sales, on a deal which would include a trade in for my current vehicle (2021 Acura TLX A-Spec). During discussions, everything seemed fine. I planned to make… a three hour drive early in the day to be there when they opened. The day before the trip, they sent me the Bill of Sale. It include a lower-than-agreed-upon number for my trade ($38k on a range of $38-41K) and a $1500 Prep Fee. I asked that they call to discuss it with me and they did. They could not explain exactly what had been done to the vehicle to validate the Prep Fee so I said I wasn't paying for it. They stated they couldn't make the deal and I said thank you and goodbye...no harm, no foul. The next morning "Elio" called me and wanted to know why I hadn't arrived at the dealership. I explained the previous day's conversation and then he began to argue with me and insult me when I questioned this fee. At this point I just hung up. When I purchase a used vehicle, I am purchasing the vehicle...not what you had to do to get it ready from one customer to another. That's YOUR business! You clean it, service it, take pictures of it, market it to get me interested. I'm not paying for that! I'm paying for the vehicle! I'm not paying for transportation costs to get vehicles to your location for you ot sell. That's YOUR business! I'm paying for the vehicle! I'm tired of auto dealerships trying to scam customers out of hidden fees, that most don't question, and then berating them when they do. Not this guy! I'll take my business elsewhere and continue to do so until I can find a straight forward dealership that doesn't hide fees until the end, have no explanation for what they are for, and change figures to low ball me on a trade in on a premium car. I have money to spend on a new truck...if you fit my description of a quality dealership, give me a call!Never again
by Pete on 05/18/2021We have been coming to Pinebelt for years, mostly out of convenience because we live in Brick. Every time we have used them for sales or service we would swear it would be the last time because the service was so poor. I have finally had… enough and will no longer be giving them my business, even if I have to go out of my way. I recently had a minor service for an electrical repair, they kept my truck for 5 days. I work full time. I have an expensive extended warranty through Allstate. They told me the repair was not covered (it was, after speaking with Allstate they said Pinebelt never contacted them). They even had my Allstate contract number on the invoice, so they can't deny knowing of my extended warranty. I should of also gotten a loaner vehicle, but wasn't offered one because the repair supposedly wasn't covered. If you're wondering why I let them keep my truck for 5 days, its because it was a wire to my blinker, and I did not want to risk getting a ticket or into an accident. We had a 1 PM appointment on a Friday at 1 PM, when my wife brought my truck in, they said we did not have an appointment. We had numerous confirmations text and emails through their automated system. Then we were told it would be looked at first thing Saturday morning. Then when it wasn't completed, they told us first thing Monday morning since they are closed on Sunday's. We finally got my truck back on Tuesday. Never again! I can only assume their horrendous customer service is due to the popularity of Jeeps and Ram's, and since they basically sell themselves the customer service has gone completely out the window. I have numerous other complaints involving sales negotiations, lease agreements, and other service issues, but I don't like to waste my time and energy being negative. But enough is enough. Please do not contact me, as I will never use your company again.Good Team at Pine Belt
by Mc9999 on 04/27/2019Passing thru town and had a dashlight issue Almost stranded Jason and Jennifer moved mountains to help me out and get me in, diagnosed and back on the road in no time. Straight shooters through and through! Thank you MississippiVery happy
by sweetmelissa8 on 05/22/2017Very happy with my new car, my salesman Darrell Williams was very helpful and very patient with me. Didn't pressure me at allRecent Visit to Pinebelt Jeep in Lakewood, NJ
by drcccc on 05/05/2015Dave Walter assisted me in purchasing a 2015 Jeep this past weekend. I had an amazing experience probably the best car buying one in my lifetime. Dave made it seamless and enjoyable. If you are looking to buy a Jeep, I would definitely… contact Dave Walter at Pinebelt Jeep in Lakewood.Great Experience-- Friendly and Helpful
by dmasco879 on 04/30/2015I worked with David when purchasing my 2015 Jeep Cherokee. David facilitated the entire process and was there for any questions I had. Even after purchasing my vehicle, I know I can reach out to him and he'll help me with whatever I need. I… also had the pleasure of working with Glenn, the General Manager, to finalize all my paperwork and he was also extremely helpful and did everything he could for me. Highly recommend this dealership!Easiest ever in selecting a car.
by Avrumie on 04/28/2015very nice and friendly people who work there they make everything go very smoothly !Love this place!
by Sara1119 on 04/13/2015This dealership is pretty awesome. I was buying my first car on my own and I never felt like they were pushy or just trying to sell a car. Dave is amazingEasiest car buy ever!
by Nicsun14 on 03/20/2015Am truely excited to leave this review. Its one of the best dealerships we have ever dealt with. They were very accommodating and went above and beyond to make sure we were getting exactly what we wanted with no pushy sales pitches or bait… and switches gimics. Dave was such a pleasure to deal with he was not your typical car salesman and that made a huge difference. We will be definitely going back.Loving my new Jeep thanks to Frank Hervey
by bwhite1972 on 03/17/2015I browsed around and looked at some of the Jeeps on the lot on Sunday. I called in that Monday to ask a few questions and spoke to Frank Hervey who seemed very knowledgeable. He had told me he owed a Jeep himself. I made arrangements to… come in that week. He showed me a bunch of options in the Jeep Wranglers. Frank made every effort to show me the different Jeeps and kept me in something that was affordable for me . I went home very pleased. I been telling my family and co-workers about how I love my Jeep and my pleasant experience at Pine Belt.Pine Belt Chrysler Jeep
by jim1999 on 02/28/2015My wife and I just purchased a Jeep Cherokee at Pine Belt , and the salesman, Frank was very courteous, and couldn't do more for us. We would recomend them to anyone.Purchased 2015 Jeep Cherokee Limited
by djfrankieb on 01/19/2015My experience at Pine Belt was a relaxing and no pressure one. My salesman John was courteous and helpful with all questions I had. Glen the Finance Manager was able to negotiate fairly and breakdown payment options that suited my budget.… Only minor complaint is I wish the sales floor was bigger and more private when discussing pricing with salesman. Needs renovation. Overall my experience was pleasant One.
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About our dealership
Hello Todd, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
by Aurora Saccone on 07/29/2025