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Customer Reviews of Larson Ford

Review type:

Overall service rating

5.0
5 out of 5 stars

(5 reviews)

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5 service reviews
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  • 5 star service every time!

    5 out of 5 starsby Cathi E on 12/13/2024
    updated 12/20/2024

    I always go to Larson ford for service I can trust! Special thanks to Chris and Pete.
    • Cathi, we are thrilled that you had such a positive experience with Chris, Pete, and the team! Thank you for choosing Larson Ford.

      by Larson Ford on 12/20/2024


  • Quick and complete service

    5 out of 5 starsby Art on 10/17/2024

    The works service in an hour and very satisfied from beginning to end. Thanks
    • Thank you for sharing a positive review of Larson Ford!

      by Larson Ford on 10/18/2024


  • F150 service

    5 out of 5 starsby Frank C on 01/24/2024

    I recently brought my F150 into Larsen and was greeted by Chris in the service department. After going over my concerns not only was my issue rectified it was covered by Ford . This is the reason I’ve been doing business with Larsen for over 20 years now . Family and friends that I have recommended have consistently been repeat customers also . Honest and friendly sales and service is all you can expect !
    • Frank, we're delighted to know that Chris and our service team at Larson Ford could help with your F-150. It's honoring to have you as a loyal customer for over 20 years! Thank you for your support. We appreciate the recommendations too!

      by Larson Ford on 01/25/2024


  • New car follow up

    5 out of 5 starsby Art on 11/28/2023

    I purchased a new F150 and the truck is great. I had a problem with the AC that only happened a few times but not when at the dealership. The problem was found and resolved quickly. Service team did a great job.
    • Art, we're glad to know our service team was able to resolve the AC issue in your new F150 quickly. Thanks for choosing Larson Ford and sharing this positive review!

      by Larson Ford on 11/28/2023

    • We're glad to know our service team was able to resolve the AC issue in your new Ford F-150 quickly. Thanks for choosing Larson Ford and sharing this positive review!

      by Larson Ford on 11/28/2023


  • Larson Ford

    5 out of 5 starsby ajanast on 09/28/2023

    Service with a Smile
    • Thanks for the 5 stars! Whether it's with our work quality or positive attitudes, we do our best to keep our customers satisfied here at Larson Ford.

      by Larson Ford on 09/29/2023

The following reviews are more than two years old. They are not included in the overall rating.
39 service reviews

  • F-150 service

    5 out of 5 starsby Frank C on 08/19/2023

    I was having an issue with my hood latch on my 2017 F-150 it was not closing properly. After calling Larsen Ford service I took a ride over to have it looked at and was greeted by Chris in the service department and after looking at my vehicle he took it in immediately for the repair . I was in and out of the dealership within an hour with the vehicle completely repaired . I highly recommend Chris and Larson Ford for any of your vehicle purchases and service !
    • Frank, it's great to know that Chris and our team at Larson Ford were able to quickly resolve the issue with your F-150. We appreciate your recommendation!

      by Larson Ford on 08/21/2023


  • Super dealership!

    5 out of 5 starsby Michael N on 07/14/2023

    All work was up to satisfaction quote was accurate work was on time
    • Thank you for the great review, Michael! Your support means a lot to us here at Larson Ford.

      by Larson Ford on 07/17/2023


  • Ford escape

    5 out of 5 starsby Delush722 on 05/06/2023

    Service was friendly and kept me informed of the issues and when the problem would be complete…
    • We are glad to see that our team delivered excellent repair work and communication. Thank you for choosing Larson Ford!

      by Ellie Guyon on 05/08/2023


  • Larson Ford Outstanding Service

    5 out of 5 starsby EJWOG212 on 05/02/2023

    Outstanding service and customer care every time I’ve brought my vehicles to Larson Ford for any PM or necessary service work. Highly recommend the service managers and techs at Larson! 👍🏼👍🏼👍🏼
    • We're so glad to hear that you've had outstanding service and customer care every single time you've come into Larson Ford! Our service managers and techs are really the heart of our operation, and it's wonderful to know that their hard work has led to such glowing recommendations.

      by Erica Freund on 05/02/2023


  • Great service

    5 out of 5 starsby Samuel muniz on 04/01/2023

    It's friendly and heloful
    • Thanks for taking the time to leave Larson Ford a 5-star review, Samuel! We hope to work with you again down the road.

      by Maya London-Southern on 04/03/2023


  • For the escape

    5 out of 5 starsby Craig conway on 03/25/2023

    It was exceptional the head of me right away with no complaints, and I got a compliment to wash washing of the vehicle that I didn’t expect. I just want to thank them for what they did.
    • Craig, thank you for the review! We are so glad to hear that you had a successful service experience working with the Larson Ford team. Drive safely, and we hope to see you back!

      by Emily Keenan on 03/27/2023


  • Excellent Service

    5 out of 5 starsby InspectorV on 03/16/2023

    Larson Ford’s service department inspected and performed routine vehicle maintenance. The wait time was less than 1 hour and the service department reps kept me informed while the technician serviced the vehicle. I recommend Larson Ford service department for your Ford vehicle.
    • We are happy to hear that our team was prompt and helpful! Thank you for choosing Larson Ford and for sharing your experience. Drive safely!

      by Larson Ford on 03/16/2023

  • Great Service!!!

    5 out of 5 starsby Bob M on 03/04/2023

    The service provided by Chris Mercer at Larson Ford was personal and professional. My problem was addressed and corrected. He he arranged a ride home, provided a ride back to the dealership for pickup, and corrected the problem. What more could you ask for. Very satisfied.
    • Thank you for the great review, Bob! We appreciate your business and we will pass along your feedback to Chris and the team. Drive safely!

      by Larson Ford on 03/06/2023

  • Larson Ford Service

    5 out of 5 starsby Ford Focus on 02/28/2023

    The Quick Lane Manager Chris Mercer and the servicetechs always do an outstanding job when I bring in my Ford Focus vehicle for srvice. They are very knowledgeabe and customer oriented. Thank yoy to all.
    • Reviews like this one make our day! Thank you for choosing Larson Ford and trusting us with the care and service of your vehicle. We are happy to hear how helpful Chris and the team have been throughout it all. Have a great day and we hope to see you again down the road!

      by Larson Ford on 03/01/2023

  • great service department

    5 out of 5 starsby map1158 on 02/23/2023

    Friendly, efficient, fast!
    • Thank you for the kind review of us here at Larson Ford! We really appreciate it and hope to see you again in the future. Safe travels down the road!

      by Larson Ford on 02/23/2023

  • My Go To Shop

    5 out of 5 starsby Rob G on 08/13/2022

    Chris Mercer and the guys always do a great job. They're friendly, professional, and just plain good at what they do.
    • Rob, thank you for the great review! We are thrilled to hear that you had a successful experience working with Chris and the Larson Ford team. Safe travels, and we hope to see you back!

      by Larson Ford on 08/15/2022

  • Service for Ford Focus

    5 out of 5 starsby Magoo1786 on 02/27/2022

    Thank you to Service Manager Chris Mercer and theServiceTechs for their knowledge and expertise in servicing my vehicle. Their customer focus is excellent, and recommendations for future service work to be done is greatly appreciated.
    • Thank you for the review! We are glad that you liked working with Chris and that you're satisfied with our focus on the customer. We appreciate the feedback, and we'll see you next time.

      by Larson Ford on 03/02/2022

  • Maintenace JH 03-DEC-2021

    5 out of 5 starsby jphurley0907 on 12/10/2021

    Very satisfied with service
  • Ford Family

    5 out of 5 starsby Evans33 on 07/21/2021

    Very Professional staff. I have been a Ford owner for many Years. Larson is a family run Business.
  • Great Service

    5 out of 5 starsby CarlPiper on 09/07/2020

    Purchased 2013 F-150 at Larson Ford new in 2013 all service done at Larson. Had vehicle serviced on August 28th 2020 oil change, front brakes & new battery to replace original one. There is never a hard sell to get work done that is not required or needed. All employees are pleasant and helpful. Any service performed is done on time and correctly.
  • Oil Change

    5 out of 5 starsby Phil Hampton on 12/05/2019
    updated 12/11/2019

    Fast service and nice service
About our dealership

Larson Ford is your source for new & used Ford cars, trucks, SUV, parts, service and more in the Lakewood area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 1150 Ocean Ave. (Route 88), Lakewood NJ, 08701-4594.

We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars from many other makes. Larson Ford is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory and stop by our dealership for a test drive. If you have any questions, please give us a call at (732) 363-8100.

Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Express Service
  • Customer Lounge Area
Languages Spoken (2)
  • English
  • Spanish