All American Ford of Hackensack
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Customer Reviews of All American Ford of Hackensack
Review type:
My Edge
by KHop on 02/05/2025
updated 02/12/2025
Larry Rubin will go out of his way to make sure you are happy with your lease or purchase.
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The following reviews are more than two years old. They are not included in the overall rating.
60 reviews
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Jerry was awesome!
by allieosciak on 03/04/2014updated 09/02/2025Jerry and Chris were extremely friendly and helpful. They really did have our best interest in mind. I will continue to do business with All American Ford & Jerry F. Overall it was a very pleasant experience.DO NOT BUY ANYTHING FROM THIS DEALER
by TRUECONFESSION on 07/02/2013updated 09/02/2025Last Oct 2012, I bought a used car from this dealer. 2005 Toyota Corolla. After buying it. I did not noticed that they used 2 Subaru tire on the rear. Next day, I went back and compliant. The Used car manager informed me that this is my… fault and I did not see it when I bought it. Apparently, when I was signing ton of papers they sneak in a sheet that say "AS IS". Normally when they asked you to sign something they explain it to you. However, I was trick to sign everything without any explanation. In addition to that. All American Ford will kept on calling you for their services. Calling you night and day to harrass you to go for their services. HARRASSMENT IS THEIR BUSINESS. DO NOT FURNISH THEM YOUR PHONE NUMBER.Best salesmanship ever...See Kyle R.
by ttjbrooks on 11/23/2013updated 09/02/2025I loved the service that we got from Kyle R. He was very patient, polite, curtious, and professional. This is the first time that we leased a vehical, and Kyle helped us through. We really appreciated his hard work and dedication that he… gave us when we were there or on the phone. Im sure that many other salesman would have given up on us but kyle new what we needed and stuck in there with us. Most of the vehicals i have owned were ford. So, i wasnt leaving with anything else.In a few months we will be in for the second vehical and we will only deal with Kyle R.LARRY R....:o)
by Butterfly41 on 02/20/2014updated 09/02/2025Larry R. was wonderful to me as always! Larry and his team worked very diligently to get me the best deal for my lease purchase. This is my second time leasing with him. Overall, the staff at All american are truly a great team.!!! Keep up… the good Work All American Ford of Hackensack,NJ!!!! Love You Guys!!! Best, La'Keisha ReyesExcellent service
by JoeC515 on 06/07/2013updated 09/02/2025After my parents got 2 new cars from Larry R. of All American Ford in Hackensack late last year I decided to go look at a new vehicle for myself because they were very happy with his service. Larry was honest and extremely helpful and I… walked away with a new truck and satisfied. I would recommend him to anyone.Carlos Marin was great to work with!
by cbas1 on 11/24/2013updated 09/02/2025We worked with Carlos M. who went above and beyond to help get our business. He was kind and respectful, I would recommend him to anyone!!! Alex the finance manager was great to work with also. Thank you to all (Steve - Sales Manager too)… for helping us get a great car and a great deal.Hubert is GREAT!
by Eileen1012 on 03/03/2014updated 09/02/2025went to All American Ford for a test drive of a Ford Explorer. While walking around the lot with my husband, he saw a Gray 2012 Ford Explorer. After further examination by myself, I decided that this was exactly what I wanted. The Dual… Moonroofs sealed the deal. My previous car was a 2001 Explorer, and boy have they changed! Everything is Touch Screen....and I love it Hubert D. took on us a test drive, and I enjoyed the feel of the car and the ride. After a brief talk about the SUV and the numbers, my husband and I decided that the Gray one was for me! Hubert was very accomodating, friendly and personable. He introduced us to Abul in Finance, and we got the ball rolling. And Thanks to Hubert, my SUV was ready to roll in less than an hour. I never imagined that I would be driving home a new car that evening! Thanks again Hubert for all of your help!Larry R. / Steve P. awesome
by BJean1 on 03/23/2014updated 09/02/2025Larry R. called to let me know of special going on at All American Ford ,we set appointment that same day I was able drive away with my new Fusion. He looked for the best deal and walked me the whole process he made it very easy. Always… professional willing to go the extra mile for a customer. He is very knowledgeable of his job. Steve P. is the best Sales Manager at All American he always takes the time to greet customers and makes sure his Sales people are taking of the customers as well. No matter how busy he is he always take the time to answer any questions you may have. He always make every customer feel that he is their for you. The only reason I can to All American was because of Steven P. and that is why I keep coming back to get my cars their for over10 YearsGreat truck buying experience
by jmcniece on 11/27/2013updated 09/02/2025I just took delivery of my new 2013 Ford F-150 Lariat from All American Ford in Hackensack NJ. My salesman Anthony G. was extremely acknowledgable in the F-150 product and knew exactly what I was looking for. I would definitely recommend… this dealership to others in the future.Professional
by stewie4 on 03/12/2013updated 09/02/2025I went into the dealership knowing that I had some issues. My credit was not great, I didn't have a large down payment, and my trade wasn't worth what I owed. Out of the four dealers I stopped into they were the only ones that didn't talk… to me like a terrible person. I ran into some problems and they did what they could to help. Even though I was unable to get a vehicle because I could not afford the down payment, they did everything they could. It took a couple days to get approved but they were able to do what other dealers couldn't.Don't Worry (Unethical people work here)...run
by melanie831973 on 02/15/2013updated 09/02/2025If you come into this dealer with a personal loan and you tell them you do not want any financing through their banks or ford, they will offer to call your bank and see if they can lower your rate, since they are the dealer and may be able… to help in this area. They will tell you they will not run your credit report but will pester you to fill out a form and lie about what they are doing. Even if you ask questions or ask them to tell you exactly what they are doing they wont. If you continue to ask them to process everything through the loan you recieved from your bank on your own, they will ignor everthing you say and do what they want and only tell you after you have signed or are in the middle signing papers. If you care about your credit score and would like to deal with ethical or close to ethical people when you purchase your car. Dont make my mistake. Don't go here!All-American Ford is a first-rate dealer
by terrybhenry on 09/09/2013updated 09/02/2025y experience with All American Ford was excellent and first rate from the moment I walked in the door until I drove off with my new 2014 Ford Fusion. Steve M. is great guy, extremely knowledgeable and thorough. He went the extra mile in… helping me, making sure I understood all the ins and out of the process and explained in detail the MANY hi- tech features of the car. Simply put, first class business in a first class way. Kudus also go to Alex S. in the Finance Department. He was thoroughly professional & knowledgeable.Leasing at All American Ford
by Alo42 on 11/09/2013updated 09/02/2025This is my third year returning to All American Ford as well as to Lease Renewal Manager Larry R. He has been very friendly and kind to both myself and my husband which is why we return to him. He has listened to what I am looking for and… kept me around my price point. I do not feel that he is the classic "pushy car salesman" which again is why I return to him. The dealership is always clean and I have not had a problem with the service department, whether I came in for a simple oil change or issues with my Ford. On a side note, this dealership has also been kind to a volunteer organization I belong to where they have provided donations for promotional events to us. They are a business with ties to their community as well as neighboring ones. I would most definitely recommend Larry and this dealership.2014 ford explorer purchase
by vinny30 on 05/21/2014updated 09/02/2025purchasing a 2014 ford explorer My experience dealing with Rudy P at all American Ford in Hackensack NJ. was a great and hassle free experience. Rudy was very professional in his approach to our negotiations on the price for the 2014… Explorer i eventually bought on the spot. What i appreciate most about dealing with Rudy was his straightforward and honest approach to the bottom line Price on the vehicle i was interested in.I have bought several cars in my time but i must admit this was one of the fastest and easiest i have ever bought a car,and got the best price i think was possible. I would not hesitate to recommend friends or family in the market for a car to talk to Rudy at All American Ford in Hackensack NJ. I am very pleased with the 2014 ford Explorer. Thanks Rudy.Very satisfied customer
by Btyson123 on 12/15/2013updated 09/02/2025I was very pleased with the experience at All American Ford. I had visited several other dealerships and was given the stereotypical run around that is all to familiar with car dealerships( i.e. "This is my best offer", then five seconds… later they lower it again). They got me the vehicle I wanted a fair price and i did t have haggle. They were courteous and even have someone dedicated to syncing your phones and explaining all the ins and out of the vehicle. I highly recommend buying a car from All American Ford.Rudy and Anthony made the impossible happen!
by F150NYNJ on 11/26/2013updated 09/02/2025Overall excellent experience. Rudy was absolutely as professional as can be and made the buying experience smooth. I also worked with Anthony the sales manager who was not pushy and seemed to be on my side when coming to an agreement. Rudy… made me feel that he was with me every step of the way and thoroughly walked us through the buying process. Both Rudy and Anthony listened to my wants and needs and looked through dozes of vehicles to make sure I left with the best vehicle for my family and I. Even after I left the dealer, Rudy made sure that I understood each and every function of the vehicle and called me a few days later to see if I had any questions or concerns. Overall, All American Ford has been the best dealership that I have worked with when purchasing or leasing a vehicle.Friends Deal
by RobConte on 11/27/2013updated 09/02/2025I've been to a number of Ford Dealerships in NJ and I've always felt like I didn't get the best deal. When we met Larry R., he just made us fell so comfortable and at ease. He just worked with our budget and didn't try to oversell us. All… American and Larry treated us like we were their customer for years and we came out of the Dealership feeling like we received a deal from a friend. I will recommend All American and Larry to any of my friends who would like a Ford.All American Ford - Larry R. is the BEST!
by jake3077 on 01/31/2014updated 09/02/2025Over the years, I and my family have purchased 8 vehicles from All American Ford in Hackensack. We have also recommended them to friends who have purchased vehicles from them as well. Please keep in mind that I have a Ford dealer that is… less than 1 mile from my house but I choose to drive 30 miles (one way) to go to All American Ford. Larry R. has been our sales person for the last couple of purchases. He goes above and beyond to get you the car you want with the price tag that you want to go along with it. During this recent purchase, Larry did everything he could with the price then went to sales manager to see if there was anything else that can be done and they came back with a great deal. I highly recommend All American Ford and you have to ask for Larry R. because he will do everything in his power to take good care of you. See you in 3 years Larry!Best car buying experience
by kck_nj on 06/10/2011updated 09/02/2025Definitely would recommend this place to anyone buying a new car. The salespeople and staff are all friendly and seem like normal people. They were not too pushy or condescending as I've found over and over again at other dealers. I am… really sick of being treated like a moron because I'm a woman and a first time (new) car buyer, but luckily I did not experience this here. I did my homework, so I was prepared to bargain and go home with the car I wanted and that's what I got at this dealer. The staff was also very pleasant and courteous. My kids ran around the showroom and watched tv in the service lounge and were treated very well overall. I was buying a very affordable car but I was treated as if I was a valued customer. The car salesmen, Jim, was wonderful and made the experience much less stressful. Ford of Englewood should send their salespeople to this dealer for customer service training.A Completely Wonderful Experience
by derb52362 on 05/04/2013updated 09/02/2025My husband and I have had a rough couple of years financially, with multiple layoffs in his job as a union plumber, the loss of my job, and a medical emergency that finally pushed us into bankruptcy. Throughout, we managed to continue… making our mortgage payments and car payments, and continued after the discharge. Unfortunately, our attorney did not reaffirm our car loans as we requested, and we found out that our on-time payments were not being reported to credit agencies to help us rebuild our credit. I had visited multiple dealers, including the one we've bought or leased our last three vehicles at, to try to get a smaller, more affordable vehicle, better on gas, and at a lower lease payment while having payments reported to the credit agencies to try to repair and rebuild my credit. Some, especially my long-term Toyota dealer, were downright rude to me, treating me as if I were incredibly stupid to think that anyone would deal with me because of my recent financial history, some were just sorry that with my poor credit, they couldn't get me to a payment I could afford. When I walked into All American, they directed me to Ansoni R., who at first, looked like a kid to me (turns out he's the same age as my oldest son!) but I was just tired of the same old run around all car dealers give, and didn't want to play the game yet again, so I just honestly told him that I didn't want to do the b.s. car buying dance as I'd just done for the past few days, told him what I needed and unfortunately he came to the same conclusion as all the rest of the dealers had, they couldn't do what I really wanted and needed. But he was kind and did not treat me like a dirtbag because I had been down on my financial luck. I appreciated the time he took, and that he did not get an attitude with me. I left feeling defeated but hopeful that by saving up some more $$ for a downpayment, I might be able to do it a couple months down the road. In the meantime I was still looking at paying 2 car payments and not having my on-time history being reported, which was discouraging. In the car on the ride home, Ansoni called me and told me that he had gone to another staff member at the dealer, explained my situation, and were going to take a chance on me and get me into a nice vehicle at the price I needed to be at! I was amazed. I believe that without his going the extra step, I would not be driving a brand new smaller, vehicle at a lower monthly payment than what I had been making. Ansoni and All-American Ford are AWESOME.Exceptional Dealer to do Business With
by wookie5 on 01/17/2014updated 09/02/2025I leased a new 2014 Ford Explorer Sport, and dealing with the sales team was great. What I like most is that the games you encounter at other dealerships were not played there (e.g., the ridiculous price quote and haggling game). My… salesman was knowledgable about the products and very helpful throughout the process.
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About our dealership
Khop, it was our pleasure to assist you. Thank you from all of us here at All American Ford of Hackensack!
by All American Ford of Hackensack on 02/12/2025