Customer Reviews of Freehold Ford
Review type:
No salesman shuffle
Great service!
by William Althoff on 08/17/2020Very friendly, helpful and professionalJosh at Freehold Ford
by John N on 08/13/2020Josh was very knowledgeable and easy to work. This was a seamless transaction. No pressureFreehold Ford 2020 F-150 lease
by Marc on 07/31/2020Worked with Mike G on a F150 lease. Whole experience was a pleasure. Extremely happy with the truck. Thanks Freehold Ford!Marc, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Freehold Ford Inc. We hope to be of service to you again! Safe travels!
Great Deal and Great People
by AlexisM on 07/28/2020Amazing dealership with even better people!! I went to multiple dealerships over the past week (a frustrating task on a good day let alone during a pandemic) but Freehold Ford truly stood out from the rest. Everyone was incredibly helpful… (especially Josh and Dino) and they were beyond fair in their pricing!! They made it an easy decision for me to use them for my lease and for any vehicles in the future.Freehold Ford
by John Fiore on 07/24/2020We had a great experience purchasing our new Ford Explorer. Shane Mager our sales consultant did a terrific job explaining the process from start to finish.John, thank you for your kind words and congratulations on your new vehicle! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
very reliable
by evans on 07/20/2020I was attended by a sales personal called Ryder. He was very helpful and patience . He took his time to show me all the various cars and the differences, and all the specials they have.I will recommend Ryder to any one who wishes to buy car… from ford freehold to ask of Ryder.Evans, thank you for your kind review; we are happy to pass along your comments to Ryder and the team here at Freehold Ford Inc! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Freehold Ford sales review
by Doublebogey65 on 07/18/2020car sale was quick and done in professional manner.Hello there, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!
Fantastic
by Michael Cuomo on 07/14/2020I have to say the attention to detail that Joshua Rapach gave to me and what I was looking for was outstanding. And even though it was about 4 hrs worth of truck shopping, that's expected for a quality investment.Amazing!
by Lindsay B on 06/16/2020Finally bought my very first brand new 2020 Explorer last week. When the price wasn’t right the guys found something that was perfect for me! I am so incredibly happy with it and can’t stop driving it already. The staff was so personable… and made the buying experience smooth and fast! Michael Bachrach was so unbelievably helpful!Great service.
by nermeen on 06/05/2020I just leased a Ecosport from freehold ford. It was the best experience I had. Dealing with Yvonne Bermudaz and the manager Dino Gemgnani were very friendly,Professional,Helpful,courteous patient. They understood exactly what I needed.They… made my experience fast and painless. I got the car i wanted within my budget. Yvonne sent me a follow up email Assuring me any concerns to contact her. I am very happy with my car i love it. I'm so glad i dealt with them. I recommend calling yvonne when you go.Nermeen, thank you for your wonderful response to the quality of service our Staff provides! We'll be sure to pass along the kind words to the team. We hope to be of service to you again! Take care!
Outstanding Customer Service
by Matt Bianchini on 05/09/2020The staff at Freehold Ford is second to none. They go above and beyond to ensure customer satisfaction. Mike and Michelle went out of their way to make sure I got the deal I wanted and the truck delivered when I requested. Without… reservation, I recommend Freehold Ford for your all of your auto needs.Matt, thank you for your praise and kind comments about our team. It is great to hear that we were able to go above and beyond your expectations and really help you out! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Knowledgeable and accomodating
by Tim Gonzalez on 03/07/2020Shane Mager really did his best to give me all the information i needed on this truck and was really accomodating through the entire process. He even stayed 3 hours past his shift to make sure my experience was complete start to finish. He… was helpful and not pushy at all when i came in to check the vehicle out. Couldnt be happier with the vehicle and my experience there.Hi, we're happy you found Shane to be so helpful during your experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
a happy time
by enjoyed on 03/06/2020had a very good experience at freehold ford. the salesman shane was excellent.i was extended every possible courteous in every way. the whole experience was great.We are happy to provide such excellent service. Please let us know if there is anything else we can do for you; we are more than happy to help!
Very with Sales
by Alan on 03/06/2020Working with Ryder and Dino was a pleasure. They listed to my needs and wants and worked with me to make it happen. Thank you Ryder and Dino.Hi, we're happy you found our staff to be so helpful during your experience! Please let us know if there is anything else we can do for you; we are more than happy to help! We hope to be of service to you again! Take care!
Shane majer
by Shane Mager on 02/22/2020Shane sold me a Ford Explorer. He was awesome. Straight-forward, easy to talk to and trust.Hello, thank you for taking the time to share your positive feedback! It means so much to us to have earned your trust and loyalty. If there is anything else we may do to assist you, please do not hesitate to reach out!
Excellent Service
by Anthony Ramos on 02/20/2020Freehold Ford was very accommodating and committed to finding the right car for me. Yvonne Bermudez provided exceptional service and went above and beyond to meet my needs. Overall a wonderful experience and I would definitely recommend… this dealership to friends and family.Anthony, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
2020 Fusion
by 2020 Fusion on 02/09/2020Good experience. Mike was helpful. Would go back.Thank you for your kind review; we are happy to pass along your comments to Mike at Freehold Ford Inc! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great service
by Darren Harris on 02/04/2020Great service with good knowledge on what kind of car you want to getDarren, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
New Ford Customer
by Kiram711 on 01/29/2020Going to the Freehold Ford location was truly an amazing experience. The team there was awesome and helped me get out of my old lease and into a better one with no issues. They helped me 100% knowing I had financial past financial issue and… didn't hesitate to help me. This is the BEST TEAM, from the owner Doug, to the financial team Joe B and the fantastic sales rep. Mike GoldStein, all were amazing!Kiram711, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
2020 explorer
by Brian and Angela on 01/27/2020Excellent customer service and salesmanship. My wife and i weren't pushed into any deals, the salesman worked with what we had and gave us the best deal available. Very happy with our purchase.Brian, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Excellent Buying Experience
by Wayne S on 01/19/2020I recently purchased a 2019 Ford Explorer at Freehold Ford. My sales representative was Craig Reeves. Craig was easy and comfortable to do business with. I'm not into high pressure salesman and Craig answered all my questions, showed me… available Explorers on the lot, went over all the available options and explained everything very well. He followed up with vehicle info in an email with one of the Explorers i was interested in. The following day I came back to purchase the vehicle. The whole remaining sale purchase was easy and stress free.
Freehold Ford in Freehold, NJ treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 888-270-9524.
If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
John, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!
by Devinne Jimenez on 08/19/2020