Customer Reviews of Freehold Ford
Review type:
No salesman shuffle
Got a good deal.
by taxacct on 05/29/2014updated 08/03/2025After a bit of negotiating, I received the vehicle I wanted at the price I wanted, thought to be fair & a good value. My Sales Consultant was Joseph V. He was fair, honest, efficient & helpful. A fine job.Ford F150
by derekstahl23 on 12/01/2013updated 08/03/2025Crystal sold me a new ford f150 and she was helpful and never pushy and helped me find the most feasible option for what I was able to buy. I'd highly reccomend her and the dealer to anyone that wants a good honest sale.2014 F-159 Limited
by parchinaco on 02/18/2014updated 08/03/2025As good a dealership as any Lexus,Mercedes or Caddy Dealers could be.Thank you very much for both your patronage and this excellent review! Customer service is our top priority, and I am glad that your experience reflected that value. If there is anything else that we can do for you, please do not hesitate to give us a call or swing by the dealership. We hope to see you again soon! Regards, Mike Kellerman, Internet Manager mkellerman@freeholdford.com
Thank you very much for both your patronage and this excellent review! Customer service is our top priority, and I am glad that your experience reflected that value. If there is anything else that we can do for you, please do not hesitate to give us a call or swing by the dealership. We hope to see you again soon! Regards, Mike Kellerman, Internet Manager mkellerman@freeholdford.com
Leased New Ford Escape
by bigwurtzy on 01/02/2013updated 08/03/2025I recently leased a new 2013 Titanium Ford Escape at Freehold Ford. Crystal was my salesperson and I could not be happier with how the transaction went. Crystal was a pleasure to deal with and I can see myself leasing/purchasing future cars… at Freehold Ford and from Crystal. I went in looking to purchase but it made more sense looking at the numbers to lease at this time. The finance department got me the best deal possible and I do not by any means have the best credit in the world. Overall I am totally satisfied with my Freehold Ford experience. I love my new escape. I am a gadget guy and I love the features in my model. The kick open back door, panoramic roof, mytouch and synch with Sirrious, and the one that attracts a crowd and works amazing the self parallel park feature. If you want a Ford and a great experience go to Freehold Ford. I know I will again.Thank you very much for sharing your story with us. We love to hear from our customers about the experiences they had at our dealership. Crysta is one of our most valued employees, she always goes above and beyond to assist our customers. We hope you enjoy your new Escape! Please do not hesitate to contact me directly with any questions or further comments. Kind regards, Mike Kellerman, Internet Manager mkellerman@freeholdford.com
New Car Purchase
by tattooed1 on 10/15/2013updated 08/03/2025A very fine company, treated us with courtesy, bent over backwards to make sure we were satisfied with out purchase. Did everything in their power to put is into a new car.Thank you very much for both your patronage and this excellent review! I am delighted to hear that you had such a wonderful shopping experience with us and that you found everyone to be so helpful. Customer service is our top priority, and I am glad that your experience reflected that value. If there is anything else that we can do for you, please do not hesitate to give us a call or swing by the dealership. Also, don't forget to follow us on Facebook and Twitter for upcoming specials and dealership news. We hope to see you again soon! Regards, Mike Kellerman, Internet Manager mkellerman@freeholdford.com
Great Ford Dealership
by larboy57 on 01/28/2013updated 08/03/2025Mike G. was great! No pressure, very knowledgeable and made our car purchase a breeze. Would definitely buy another care there.On behalf of our entire team at Freehold Ford, I'd like to thank you for taking the time to share this recommendation! Mike will be thrilled to learn that he was able to exceed your expectations. We look forward seeing you again! Please don't hesitate to call or email if there's anything we can do. Kind regards, Mike Kellerman, Internet Manager mkellerman@freeholdford.com
On behalf of our entire team at Freehold Ford, I'd like to thank you for taking the time to share this recommendation! Mike will be thrilled to learn that he was able to exceed your expectations. We look forward seeing you again! Please don't hesitate to call or email if there's anything we can do. Kind regards, Mike Kellerman, Internet Manager mkellerman@freeholdford.com
Best car buying experience
by grom4 on 02/06/2014updated 08/03/2025The salesperson and finance manager were great. They went out of their way to help me. There were no gimmicks. It was the best auto buying experience I have ever had. No gimmicks, no stories, they were very up front with me. I look forward… to doing business in the future and I would recommend them to all my friends. My 3 children will definitely be buying their cars from Freehold Ford.Thank you very much for both your patronage and this excellent review! I am delighted to hear that you had such a wonderful shopping experience with us and that you found everyone to be so helpful. Customer service is our top priority, and I am glad that your experience reflected that value. If there is anything else that we can do for you, please do not hesitate to contact us. Kind regards, Mike Kellerman, Internet Manager mkellerman@freeholdford.com
First Ford
by cawm89 on 01/30/2014updated 08/03/2025Once I saw the Escape, I knew when I was ready for a car, that is what I wanted. I asked for information about this vehicle on line and within an hour I received a call from Tanya. She introduced me to Keith C. who was so knowledgeable… about the car. Dealing with him and the finance department could not have gone smoother. I look forward to a long leasing partnership. Thank you.I'd like to thank you for taking the time to leave us a review, we love to hear from our customers about their experiences at our dealership. Thank you very much for your generous recommendation. We are thrilled to hear that you had a good experience with our team and we look forward to seeing you in the future! Enjoy your new Escape! Kind regards, Mike Kellerman, Internet Manager mkellerman@freeholdford.com
Thanks Freehold Ford!
by zookeeper2907 on 12/31/2012updated 08/03/2025The entire staff was friendly, knowledgeable and made me feel right at home. We purchased 3 new vehicles from them. Prices were competitive compared to other dealerships. I highly recommend Freehold Ford.On behalf of our entire team at Freehold Ford, I'd like to thank you for taking the time to share this recommendation! We would be delighted to assist you in any way we can with your new vehicles. Our team will be thrilled to learn that they were able to exceed your expectations! Please don't hesitate to call or email if there's anything we can do. Kind regards, Mike Kellerman, Internet Manager mkellerman@freeholdford.com
AMAZING Customer SERVICE FROM Jay B.
by 1ayarbrough on 07/27/2013updated 08/03/2025Great Service, attentive, knowledgeable a wonderful experience . I would only go back to this dealership and work with Jay B. I will also recommend him specifically to others. He did his best to make sure we were happy..and we certainly… are!I would like to thank you personally on behalf of Jay and everyone here at Freehold Ford for taking the time to share this outstanding review of your experience. We truly appreciate your kind words and generous recommendation. We hope you enjoy your new vehicle and we look forward to seeing you in the future! Kind regards, Mike Kellerman, Internet Manager mkellerman@freeholdford.com
Wonderful Experience.
by happyguy103084 on 03/18/2014updated 08/03/2025It was a wonderful buying experience. Steven C. treated my wife and I as family. He was very helpful and answered all the questions we had. We had a very good time talking with him like we have been friends for years. He showed us all the… positives of staying with ford, which helped us with our decision too start another lease with your company.We are so glad to hear that you had a such good experience with our team. Steven is one of our most valuable employees, he will truly appreciate your recommendation! We look forward to seeing you in the future!Regards, Mike Kellerman, Internet Manager mkellerman@freeholdford.com
We are so glad to hear that you had a such good experience with our team. Steven is one of our most valuable employees, he will truly appreciate your recommendation! We look forward to seeing you in the future!Regards, Mike Kellerman, Internet Manager mkellerman@freeholdford.com
Review of Freehold Ford
by walnut4 on 11/25/2013updated 08/03/2025I recently purchased a 2014 Ford Escape at the Freehold Ford dealership. The salesperson was amazing. Straightforward, not pushy and very helpful! The rest of the staff was extremely accommodating and the experience was painless:)I would like to thank you personally on behalf everyone here at Freehold Ford for taking the time to share this outstanding review of your experience. We truly appreciate your kind words and generous recommendation. We hope you enjoy your new Escape and we look forward to seeing you in the future! Kind regards, Mike Kellerman, Internet Manager mkellerman@freeholdford.com
Freehold Ford Review
by ajp8 on 12/13/2013updated 08/03/2025I recently purchased a '14 Mustang at Freehold Ford. This was my 11th new car purchase and by far the most pleasant car buying experience I've had. I generally don't bother writing reviews but in this case I'll make an exception. -- There… was no pressure, no B.S. and I was treated like an intelligent adult. Everyone I dealt with: Mike G. (Sales), Paul (Manager) and Steve (Finance) were professional, courteous and accommodating. Would/Will buy from them again.Went Above & Beyond my wildest Expectations!
by jennifboo on 12/27/2013updated 08/03/2025When I went online to Ford and built my husbands dream truck for a "Surprise Christmas present", I had no idea that the Ford Raptor would be unobtainable. Talia was instrumental in helping me sneak my hubby's old truck in for an appraisal… to start the process. Joe (my salesman) was no nonsense and told me the truck wasn't available anywhere locally. He enlisted the help of Mike (manager) and they systematically searched the Northeast for me! The first truck they found ended up being sold in minutes (think it was in M.A.) but they were persistent and located another one in M.D. With some wheeling and dealing they were able to obtain the Raptor from that dealership and sent someone to drive and pick it up for me so that my hubby could have the Best Christmas present ever!!!another great buying experience
by lenore2 on 05/22/2014updated 08/03/2025It is always a pleasure to work with Dennis B when purchasing a car at Freehold Ford. We have bought 4 other cars from the dealership and we recommend Freehold Ford to anyone who wants a hassle free car buying experience.Thanks for this great review, Lenore! Dennis sure is great to work with and we're happy to have him on our team. Thank you for your continued business over the years and we look forward to the next time we get to see you! Best Regards, Mike Kellerman- Internet Manager mkellerman@freeholdford.com
Freehold Ford in Freehold, NJ treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 888-270-9524.
If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Thanks for the great comments about your experience! We know how important it is to earn our customers' trust, and we do so by trying our best to get you the greatest deal on your vehicle. We're glad Joseph took good care of you and we hope to see you back at the dealership soon! Best Regards, Mike Kellerman- Internet Manager mkellerman@freeholdford.com
by freeholdford on 05/30/2014