Ford of Englewood
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Customer Reviews of Ford of Englewood
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The following reviews are more than two years old. They are not included in the overall rating.
16 service reviews
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Service
by Msaleone on 08/06/2018Rolando is the best. Super helpful and I wont go anywhere else for service because he keeps me updated and doesn’t keep me waiting longer than necessary.President
by Limousine1 on 08/05/2018My first opportunity to have Englewood Ford service my professional vehicle was rewarding. Rolando (service advisor) gave me a sense of confidence that my concerns would be addressed.Always reliable
by Frederico on 07/04/2018I love Englewood Ford. I come from Upper West Side because they are timely and fairly priced. Moreover all the folks who work there are super nice.Bruce
by Bruce W B on 06/29/2018Great experience. Rolando is a great help.Englewood Ford --- Ford Escape Hybrid
by BarbaraD2129 on 05/07/2018updated 05/22/2018Wonderful service...always called to let us know the progress of the repairs needed.Ford of Englewood "The Best"
by 2012Mustang on 12/25/2017Rolando and Tom always take care of my 2012 Mustang when I bring it to service,great people,definitely recommend Ford of Englewood.By far the best Ford that has assisted my car needs.⭐️⭐️⭐️⭐️⭐️Great dealership
by wgnewby on 12/15/2017The staff was very nice to deal with, the work to my truck got done efficiently. I will be using them exclusively for all my needs in the future.We set high expectations for ourselves so itâs gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
NA
by Rpete86286 on 12/04/2017The service was incredible. Both Rolando and Tom were terrific and answered all of my questions. They delivered the work much faster than I expected and accurately diagnosed the problem. I am very happy I found this place and will continue… to do all of my work here. Many thanks!We set high expectations for ourselves so itâs gratifying to hear you had a great experience with us. Rolando and Tom will be glad to hear about your kind words and five stars. Please let us know if there is ever anything else we can do for you! Safe travels!
Oil Change on My Ford 2010 Fusion
by HELENRICHTER on 11/20/2017I had a coupon for $39.95 and the Service Manager said The Total will be $44.95 that was tax included. After the Oil Change the total was $48.04 because he forgot to add the extra tax which was $3.09. So the Grand Total came to $48.04 ~~… Ford has been changing my oil ever since I bought the car from them. I am so Mad that I will be going somewhere else now for my next oil change.Thank you for taking the time to leave us your honest feedback. We would like the opportunity to try and regain your trust in our business if we still can. Please give us a call at (201) 569-6500 at your earliest convenience so we can work with you to make this better. We hope to speak with you soon.
Load Off My Shoulders!
by jack1178 on 10/01/2017Excellent, professional team. Fast diagnosis. Timely repair.Retired
by brunomark75 on 12/20/2016Every time I have used you I have been satisfiedExcellent Service
by smileylisa74 on 08/01/2016My car had problems during a work trip while I was 300 miles from home. Rolando in service was professional, accommodating and went above and beyond to help me get my car serviced. I highly recommend this dealership.Ford of Englewood
by Gregbjfunk on 07/25/2016The service of Englewood Ford is very good and the personal repore of the employees is great. They remember your previous visits and are interested in providing you with the best service. Thumbs up for their quick service.Great
by Gcross124 on 02/09/2016updated 02/25/2016I had a fast & great experience. Thank you very much for the hospitality.Great Service, affordable prices
by karolandpablo on 10/21/2015Very helpful and friendly staff. Feel like family there. Affordable prices and fast service.Self serving diagnosis
by fordowner8 on 07/14/2011updated 09/28/2025Paid $115 to have them diagnose a vibration that I thought was in the drive shaft. They said the drive shaft needed to be replaced for $800 plus labor. Asked what was wrong with it and was told that the mechanic didn't say. Took to an… independent shop which quickly found a frozen u-joint. Part cost $13 plus labor. Will never go to this dealership again.
About our dealership
We really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you! Safe travels!
by ourisman_ford on 07/16/2018