Customer Reviews of BMW of Atlantic City
Review type:
Treated like a valued customer
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Oil change and new Batt
by 3 hrs are U kidding me on 05/11/20223 hrs 4 this work is 2 long there is no way it takes this long 4 this workI apologize that you experienced this service issue. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at mdemarco@group1auto.com. Michael DeMarco General Manager
Great service!!
by Barry Buchowski on 05/09/2022Bill in service was great and always a pleasure to work with!! He makes getting my car serviced something to look forward to and not a dread!Thank you Barry! We are thrilled that Bill and our team provided you with the best experience! We thank you for your continued business!
Was in good hands
by Stacy on 05/09/2022Dave my service rep was informative and helpful. Left feeling like I was in good hands.Thank you Stacy for your kind words for Dave, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
Super efficient, friendly, and comprehensive!
by KH on 05/07/2022Connor from Service and Patrick from Parts went out of their way to be especially helpful. I look forward to many years of business with BMW of Atlantic City. Fantastic!We are very happy to hear that we were able to provide you with an enjoyable service experience. We thank you for your business and look forward to your next visit!
Great customer service experience
by Donald VanDunk on 05/07/2022Conner was very professional and personable he got me in and out very timely. He was thorough and friendly. In spite of the horrible weather the overall experience was enjoy. Great jobThank you for your kind review of Conner, we appreciate your business Donald!
AND THEY WASHED THE CAR
by Charles on 05/04/2022Excellent service clean facility and friendly staffThank you for being our customer, we appreciate your kind words!
Great Employees. Good coffee too.
by Beverly on 05/04/2022Dave Huff was an excellent service manager. He is honest and personal explains everything perfect. Dominick is also wonderful. Both are an asset to BMW.Thank you, Beverly for your kind words for Dave! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!
Easy as can be!
by Will be back on 05/04/2022My car servicing at BMW of Atlantic City was as easy as can be. Scheduling the appointment was fast. Dave, my service sales person was very clear and explained the process and answered all my questions. My car was ready as promised and I… was on my way.Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your service visit.
Quick and thorough!
by Satisfied customer on 05/04/2022Did everything requested and was done earlier than expected!We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!
129000 miles and going strong
by Michael Shannon on 05/02/2022Always good service. Thorough communication.Thank you for being our customer, we appreciate your kind words!
Great Service
by Chris on 04/30/2022Robert was very informative about my repair. I would highly recommend service at BMW of Atlantic City.Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!
Great Service Expi
by Roger on 04/30/2022All went well..Connor my service rep was excellent..I’ll be back for all my servicingThank you for being our customer, we appreciate your kind words!
Another great experience
by Betsy on 04/30/2022Appointment made online, dropped off my car to a charming advisor. Picked up a few hours later-problem fixed and car freshly washed. Easy, efficient and zero hassleWe are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
serice
by HW on 04/29/2022Great service, very helpful & professional! A+++++Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!
Unexpected service
by MSW on 04/29/2022Efficient & professionalThank you for your kind words for our staff, we appreciate it!
Friendly & Helpful
by Paul on 04/28/2022Dave H. was courteous, patient and professional.Thank you for your kind words for Dave H., we appreciate it!
Help! I got a flat tire!!
by Jen O on 04/28/2022Friendly and fast service. I was away from home and got a flat tire. They were able to help me arrange a tow and get a new tire within a day. They also fixed a recall that I didn’t even know about. Great customer service!!!We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!
Zero Salesmanship
by Dennis Cooper on 04/28/2022Very knowledgeable, but knowledge only given if asked. Sent me alone to test drive each car. Looking at his phone while being spoken to. Dismissive as he was spoken to, such as walking away while I was in mid sentence talking to him.… Obviously did not believe that I was a serious buyer, especially when I said I wanted to buy 2 cars and that I was paying cash. Stated would have to have credit score above 700 to accept my check, with promise credit inquiry would not occur. But an inquiry was made. After seeing score was above 700, came back and still refused to take my check. Although I lived 2 hours away, I would have to come back with certified check and would not let me take the car with a 10,000 dollar deposit. No salesmanship. The only sale made was me selling him on the fact that I was a serious buyer and he was only convinced when I came with a certified check. It was only then that I was treated with dignity and respect. Obviously I was there for the cars and not the service. Maybe my skin was too dark to initially be taken seriously.We truly value your business and thank you for bringing this to my attention. Please contact me directly at the email listed below. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Mike DeMarco General Manager mdemarco@group1auto.com
Great service
by Pete on 04/27/2022All employees cater to your every need, highly recommend!Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!
Accident safety inspection
by C Austin on 04/27/2022William was quick and efficient. My vehicle was involved in an accident and needed an inspection prior to going back to Myrtle Beach.Thank you for your kind words for William, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable experience!
Outstanding service
by Laurie Zaleski on 04/23/2022Connor and team were amazing To work with and very knowledgeable. It was so nice to deal with pleasant, friendly professionals. They were able to get my car done way ahead of my expectations. The workmanship was outstanding as usual.Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!
If you're in the market for a BMW, you need to come into BMW of Atlantic City in Atlantic City today. We stock a large selection of new and used BMW cars!
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Atlantic City. Please don't hesitate to reach out if there's anything additional we can do for you.
by Sue Tilly on 02/11/2025