Lynnes Subaru
Customer Reviews of Lynnes Subaru
Review type:
What a great day
Like talking to trusted friend
by George on 09/07/2023Friendly... trustworthy...respectful... knowledgeable.Thank you for your confidence in Lynnes Subaru, and for your business. We are grateful to have you as a customer!
The Best dealer in the State of NJ. Will recommend
Best salesman
by Serviane Jean Baptiste on 09/02/2023I Don't have any dislikes he explained everything to me very wellWe are honored to receive your support, Serviane. Thank you! - Lynnes Subaru Team
Great dealership staff
by Johnny B on 08/31/2023Easy to communicate with staff, fair pricing & they will listen to any and all concerns plus they will get you your best loan rate possible. Best new car experience in my 50+ years of life thanks to Steve.Johnny, we're delighted to know that Steve and our team at Lynnes Subaru provided you with the best new car experience! We appreciate your feedback about our fair pricing and communication. Safe travels in your new vehicle!
Excellent service and customer experience
by Ram on 08/30/2023Deriam Guridy worked us with the purchase. We had excellent interaction with him throughout the process. He provided objective views on different choices available to us and was prompt in responding to text messages and phone calls.… Explained the features of the car with patience and care. Would love to work with him in future as well. Highly recommended.We're delighted to know that Deriam provided excellent service during your purchase at Lynnes Subaru. His dedication to providing objective views and prompt responses is what we strive for! We look forward to assisting you in the future, thanks for recommending us!
Painless purchasing experience!
by Kathy K on 08/12/2023Steven Schwartz, the salesman who helped me at Lynnes Subaru in Bloomfield, NJ, was professional, friendly, and knowledgeable. He was a pleasure to do business with and made himself available by text and phone calls to answer any and all… questions during the whole process. I am now the proud owner of a 2024 Crosstrek and look forward to having future contacts with Lynnes.Kathy, it's great to know that Steven provided you with such a positive experience at Lynnes Subaru. We're delighted to welcome you into the Crosstrek family! Looking forward to serving your future needs.
Excellent, Very Professional Experience at Lynnes Subaru
by Cephalopod37 on 08/11/2023Factory ordered a car from Lynnes Subaru, staff was very courteous, non-pushy, and professional at all stages of the process, Steven and Miguel were super helpful during initial research phase and sales process, Steven was great about… keeping us informed around stages of the order, the whole transaction was handled very well.We're so glad to know that you had a positive experience with our team at Lynnes Subaru, especially Steven and Miguel. We strive for professionalism and helpfulness throughout the entire process. Thanks for choosing us!
No hassle
by Martha Arbelaez on 08/10/2023Reasonable negotiation No pusherThanks for choosing Lynnes Subaru, Martha! We're delighted to see you had a five-star experience and we hope to do business with you again down the road. Happy driving!
Great service. Steven
by K on 07/07/2023Steven was great very very helpful.Thank you for stopping by to share a great review of Steven and Lynnes Subaru!
Excellent
by Dawn on 07/05/2023Know exactly what you wantThanks a bunch for your business, Dawn! The team at Lynnes Subaru is always here to help. Happy driving!
Service Advisor David and everyone exceeded my expectations
by Denise C on 07/04/2023I arrived with a perceived Emergency issue with a strange new sound from the rear of my vehicle. I was assured that my issue would be checked and fixed if need be. At the end of all diagnostics, it turned out that the sound of metal… spinning/metal plates rubbing together could not be reproduced. All systems are normal. So I was good to go. Thank you all for listening and investigating the issue with professionalism, calm, compassion and respect. Thank You all.Denise, we're so glad that our team at Lynnes Subaru could assist you with your vehicle issue. Thank you for taking the time to share your positive experience and kind words. We appreciate your business and hope to see you again in the future! Drive safely!
Above and beyond!
by Marlene Ortiz on 06/29/2023Miguel is such a great and knowledgeable salesman! I had the best experience and will highly recommend Lynne’s and Miguel to everyone I know!Marlene, thank you for the kind words! We're glad that Miguel delivered such a successful purchase experience. Thank you for recommending Lynnes Subaru, and we hope to see you back again down the road!
New car
by Fatima on 06/20/2023Deriam , was very professional was above and beyond all expectationsFatima, thank you for the great review! We appreciate your business and we hope to see you again at Lynnes Subaru.
To Jordan, the King of Star Tavern
by Terry on 06/09/2023Jordan was very helpful and patient with my wife, daughter and me in finding the perfect car for us. We are very grateful not only to Jordan, but to the rest of the staff that made finding the right car a great experience. Thank you Lynnes… Subaru!Terry, we're proud to hear you had a great time car shopping with Jordan! We appreciate your business and hope to see you and your family again at Lynnes Subaru for all your future vehicle purchases. Enjoy the new ride!
Lynne’s Subaru 5 Stars, outstanding customer service
by Sonya on 05/28/2023Lynne’s Subaru really do go above and beyond for their customers. I was searching for a Subaru sedan and whenever I spoke to other dealers they would say we have hatch backs but no Sedans and did not offer to extend their search beyond… their own car lot. Lynne’s on the other hand although they did not have the sedan I was looking for either they went above and beyond to locate one for me. I dealt with Jordan who provided outstanding customer service. Jordan found the the make year and model I was looking to purchase. 5 Stars for Lynne’s SubaruWe're thrilled to hear that Jordan provided exceptional customer service and was able to help you locate the make, year, and model of Subaru sedan you were looking for! Thank you for taking a chance on Lynnes Subaru and we appreciate your glowing review.
There is no other service dept. to whom I would rather entrust my Subaru !
by Mark F from Morris County NJ on 05/28/2023Lynnes has serviced my cars for almost 15 years. Whether it was an Express oil change or once having been towed in, they never have said, “can’t do,” but they have always given me options, depending how pressing the need. Always within… their cost estimate. Always within their time estimate (or a loaner or a rental was made available). Never selling me more than what the cars needed. Not the largest waiting room, but big in understanding the customer & getting the job done right the 1st time. I’m glad I found them.Mark, your 15-year loyalty to Lynnes Subaru is greatly appreciated! Our team understands the importance of serving our customers with attentive and dependable support, and we are glad to have been there every step of the way. We hope to continue providing the same level of service to you for many years to come!
Great experience
by Ravi B on 04/22/2023Easiest purchase I've ever made for a new car there was no haggling. Fully transparent, no hidden fees and got the car under the MSRPRavi, we're proud to hear that your experience at Lynnes Subaru was a fair and informed one! Thanks for trusting us with your business. Enjoy your new ride!
Love our Outback
by The Reeds on 04/18/2023We were impressed that Lynne's actually had the car they advertised (that's not been the case with other dealerships we dealt with). We're very pleased with the Outback we bought and our salesman Deriam was great!We are so glad to hear that you had a positive experience with us at Lynnes Subaru! It's great that Deriam was able to assist you in your purchase. Enjoy your new Outback!
Such a good experience!
by Kathleen on 04/06/2023Sergio and the rest of the team at Lynnes made my recent crosstrek purchase a really easy and positive experience. They were pretty transparent about everything and helped us figure out our best options. The car is great and Sergio followed… up a few days later to see how things were going with it! Great customer service.Super happy with my new car
by anna on 03/30/2023Great experience overall. The people at the dealership are helpful with any questions and easy to deal with. I would definitely recommend them to a friend.Purchase with salesman Radomir
by Stephanie mcghee on 12/02/2019I was satisfied with my salesman Radomir at lynnes subaru dealership I told him what I wanted and looking for and he guided me with the purchase. So far I'm grateful with my purchase. Thank you! Mr Radomir.Avoid this Dealership
by ZacharyCarow on 07/17/2019I recently purchased a pre-owned vehicle at Lynnes Subaru in Bloomfield and it was one of the worst professional experiences I’ve ever had in my life. This was my first car buying experience and how I was treated was astonishing. Pamela… DeLorenzo, my sales person, did absolutely nothing to help me. As a first time car buyer, I was lied too, taken advantage of, and disrespected throughout the process. Below is a list of the multiple times I was provided with false information and mistreated. 1. I was told Lo/Jack was part of the car and it could not be removed from the deal after I expressed the fact that I did not want the additional feature, twice. Pamela stated “the Lo/Jack is required because it is part of the car” implying they would not remove it or deactivate it. As a result, she was requiring me to pay an additional $695 on the vehicle. This quote can be confirmed by the person that was with me as we discussed the additional fees that were being added onto the price of the car. 2. Pamela filled out all the paperwork for the Lo/Jack and signed me up for an extended Lo/Jack warranty without telling me. She also did not explain the document that was presented to me or prompt me to read it, simply stating “just sign this for the Lo/Jack” 3. I was drawn to the Forester because I take many trips up to Vermont during the winter as skiing is one of my favorite activities. After discussing this with Pamela she commented that “if my car ever got stolen in Vermont the Lo/Jack would assist in helping the police recover it.” I was not given anything that detailed the areas of coverage however, I was able to find a document online that provided me with that information. This document also informed me that Vermont is NOT covered under Lo/Jack making the feature useless in a location I frequent often. 4. When it came down to finances, I requested a 24 or 36 month finance. After a short time Jordan, the finance manager, informed me that a 24 month payment plan was not an option. I then explained that I preferred 36 months however, I ended up only being offered a 48 month plan that I did not want. 5. I traded in my old vehicle, however the vehicle was in my fathers name. So they informed me they would send him documents to finish the deal and they would send me a check for $500 once they got the documents. It has been over a month and I still haven't received a check. 6. After going in and talking to the sales manager, Steve, I was told I’d be able to receive a refund for the Lo/Jack. Again, they told me they would mail out a check for a full refund. It has been over a month and I still haven't received a check. 7. I’ve called over 6 times to find out the status of my checks. Talking to the receptionist, Pam, Steve, and Jordan, and every time is the same response, “Let me talk to the accounting department and I’ll give you a call back” and I’ve never been called back. This is just a short list detailing the poor quality of treatment I experienced during the buying process at their establishment. Avoid this dealership as they are dishonest and take advantage of their customers.
Subaru Crosstrek
Subaru Forester
Subaru Outback
Mike, we're glad to know that Steven and the team at Lynnes Subaru made your car-buying experience a pleasant one. Thanks for highlighting our clear process and friendly service!
by Lynnes Subaru on 05/20/2024