Monadnock Ford
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Customer Reviews of Monadnock Ford
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The following reviews are more than two years old. They are not included in the overall rating.
1 sales review
Worst Car Buying Experience Ever
by MichaelP on 04/08/2018Worst car buying experience ever. I contacted them on 12/4/17 asking for an F-150 with a 5.0L V-8 was assured that the one I bought had one. Ended up being a 2.7L V-6 ecoboost. On 3/17/18 had to have it towed up to the dealer after just… 5,280 miles it is leaking oil out of an o ring at one of the turbo chargers and parts are on back order until 4/11. They did the right thing and bought it back and sold me another one but did not give me my $10,000 down payment. When I questioned why, Jenna in finance said that was part of the first deal not the second. So they kept and sold my truck that I traded in and kept the $10,000 when I purchased the first vehicle. When I questioned it I was told no I was not getting the $10,000. I would think twice before buying here!! This could happen to you too!!
About our dealership
After meeting with Mark Hoch the owner of Monadnock Ford and Al Salvia the Sales Manager it appears that we will be able to come to an equitable solution agreeable to both parties. They are very open to working with you once a dialogue has been established. Mike Piermattei
by michaelp9 on 04/25/2018