Customer Reviews of Subaru of Keene
Review type:
Tremendous buying experience
by mihaha1960 on 02/25/2025
updated 03/03/2025
Best auto buying experience I have ever had! My salesman, Doug W. was knowledgeable and, more importantly, respectful. The finance manager was professional and very transparent. Follow-up has been first rate. Most strongly recommend Keene… Subaru!
127 reviews
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Easy deal
by JWandTwins on 02/19/2017The whole staff at Subaru of Keene from top to bottom far exceeds the industry norm- They provided great service, had a friendly and knowledgeable staff, made a painless and phenomenal deal, and were overall just incredibly easy to do… business with. What more could a buyer ask for? The great reputation of this dealer group is very well deserved as the Fenton Family Dealerships and Subaru of Keene operate with absolute integrity, delivering service seldom seen anywhere. Thank you so much for yet another great experience and especially thank you to Mr. Fenton, George, Craig, Will, and Kathy- my wife and I greatly appreciate everything and for taking such great care of us!!!! Now we are one step closer to being ready for the twins that are coming!!! =)Love my new Outback!
by LissieD on 02/16/2017I just stopped in to look around and a few days later had a new Outback! Scot was fairly new at the job, but was a pleasure to work with. He and the rest of the staff were courteous and went out of their way to get me the car I really… wanted, that was not on the lot. Fast! There was one little glitch with the installation of the rear bumper guard which is why I only gave 4 stars, but it was quickly taken care of.First new car a great experience
by Debkpowell on 02/01/2017Thanks to Scot and the Subaru team at Subaru of Keene. They all made my first new car purchase easy with little or no haggling!Ill be back again.
by Michelle0070 on 01/08/2017They worked with me to get the car i wanted for the price i wanted to pay. And then got me an awesome rate. Thank you subaru of keeneI found the right car for me at Subaru of Keene
by KnitGrammy on 01/09/2017The sales staff at Subaru in Keene NH was just right-- no pressure, but helpful, and really trying to find the right vehicle for me. I visited once, then put off a decision til after the holidays. Then we got it done in one afternoon.… I'm very happy with my new car and would shop there again.Excited to Work with Kathy
by RUAUCH7 on 01/04/2017Kathy was incredible courteous, knowledgable and helpful with our vehicle purchase. I especially appreciate an extremely competent woman when it comes to technology and features the car offers. She also made sure we were comfortable and… attended to throughout the entire process - introducing us to their service department and all that it had to offer.2017 Subaru Crosstrek
by happyinrindge on 12/31/2016I recently purchased a 2017 Subaru Crosstrek Premium from the Subaru of Keene, New Hampshire, dealership. I initially called them in September to inquire about the delivery date for the 2017 models. I spoke to Kathy Kelley who promised to… contact me when one is available for a test drive. She called in early November and we met a few days later. As I approached the Subaru facility, I noticed the neatness of the outside grounds and the impressive presentation of the showroom. Shortly after the test drive, Kathy and I met again and quickly agreed to terms. I'm thoroughly satisfied with the entire business transaction. Kathy's friendly, but laid back attitude was a welcome approach. Her knowledge of the vehicle was reassuring. She recommended several accessory options which I agreed to. Kathy's accessible to answer questions and helped guide me through the entire process; all traits comforting to a first time Subaru owner who previously owned a Toyota RAV4. My Crosstrek arrived in early December and am thoroughly pleased with my choice. of vehicle. It accelerates well, the interior workmanship is exceptional and cabin noise is non-existent. I highly recommend Subaru of Keene and due to my impression of them, am confident of top notch service in future. If you're interested in purchasing a Crosstrek or other Subaru product call or visit them-just ask for Kathy.derek winchester
by william143 on 09/19/2016Derek was attentive without being pushy. He was knowledgeable and helpful. I went there not intending to buy and was swayed to buy by his understanding of my needs in a car.New Car
by Sharyn_DEon on 09/10/2016Just purchased a 2017 Outback! Very pleased with the professionalism of everyone at Keene Subaru. From my salesman Mike Wright to the folks in the service center. Managers were friendly and professional making everything right. I believe… in supporting local businesses and would highly suggest you stop in and speak to someone at Keene Subaru.Fantastic Dealership
by swmppro9 on 08/19/2016I went in not excited to buy a Subaru and the staff quickly changed my mind. My saleswoman Sam was amazing, she knew everything about the car I bought. She was not pushy at all. She listened to my concerns and knew so much about the car… she could offset my concerns just with her knowledge of the product she sells without any high pressure nonsense.Helpful and Thorough Sales Experience
by LoriinNH on 07/17/2016We shopped for cars on more than one day and had help from two different sales people, Mike Wright and Derek Winchester, at Subaru of Keene. We had a positive experience with each of them. They are knowledgeable and helpful and not the… least but pushy. I unreservedly recommend Subaru of Keene.New car sales review
by valsean on 07/15/2016Kathy Kelly was amazing. Very professional and a pleasure to work with. I couldn't ask for a more pleasant car buying experienceSmooth Transaction
by newsubarubuy on 07/11/2016My wife & I dread buying a new car. Subaru of Keene & salesman Mike Wright made it a smooth transaction. No hard sell pushy stuff, did not call & email. We were able to buy at our leisure on our terms. Our most pleasant car deal yet & we… have bought 10+ vehicles.Amazing service!
by Alavine on 06/10/2016Mike Murawski made my purchase extremely easy and stress-free. The staff is so friendly and funny! I had to go out of town and they got the car I wanted as quickly as possible so I could have it on my trip. I absolutely recommend Subaru of… Keene for anybody looking for a new car!Subaru Forester
by mynewcar9 on 05/16/2016I recently purchased a 2016 Subaru Forester from Subaru of Keene. I was extremely satisfied with their service. The salesperson, Michael Murawski was very helpful. He was very personable, not pushy and answered all my questions. When I… picked my new vehicle up at the dealership Michael Murawski spent ample time with me explaining the functions in the vehicle, showed me around the dealership where I would be bringing my vehicle in for service when needed, introduced me to the staff and also called me at my home to ask if everything was well with my experience and urged me to call for any questions I might have. I really have to comment that this was the most complete and frendly experience I have ever had with an auto dealership. I plan to recommend my friends to try this dealership to get the same wonderful experience I have had. Thank You so much for the great hospitality!2016 Subaru WRX
by TikkTokk on 05/06/2016I had the pleasure of dealing with Mike M at Subaru of Keene while looking for a WRX to lease. He was very professional and knowledgeable about the product and the industry as a whole. He answered any questions and concerns that I had, and… if he did not know the answer he was able to find out the answer for me. Thanks Mike and the rest of your team at Subaru of Keene!Purchase of my new Crosstrek
by larissa2 on 05/02/2016I came in to inquire about a car I wanted to buy at some point and left in my new 2016 Crosstrek the following morning. The salesman was very helpful and not pushy which I greatly appreciated. The decision was entirely mine but the people… at the Subaru of Keene made it happen. Thank you so much Michael and Josh!New Car Purchase
by wanderinw on 04/29/2016I recently decided it was time to replace my 10 year old car with a 2016 Subaru Impreza 5-door. We stopped at Subaru of Keene and were instantly impressed by the friendly sales staff. There was never any pressure, Mike answered every… question we had and the entire purchase process was smooth from the test drive to taking possession of the keys. I would recommend Subaru of Keene to anybody looking for a new Subaru.New Car Purchase
by RWayneG on 04/10/2016Just purchased a 2016 Forester from Subaru of Keen, N.H.. The transaction went so well I felt obligated to let others know that purchasing a new vehicle doesn't have to be a traumatic experience if you chose the right dealership.… R.W.G.,, Newbury N.H.Pleasant and Easy Car Purchasing Experience
by Michelle222 on 03/01/2016My husband and I had a great experience recently when we were faced with the unexpected purchase of a new car. We had originally considered finding a used Subaru, but then decided to look at the dealership for a new car. Mike helped us to… compare the Outback with the Forrester and to discuss which would best suit our needs. He accompanied us on our test drive so that he could answer our questions and show the car's features. He was informative without pressuring us to make a quick decision. It was great to work with a knowledgeable and friendly salesperson! The rest of the folks at the dealership were equally helpful and pleasant to work with. From our first look at the cars in the showroom to signing the last pieces of paperwork with the finance department, everything went very well. I would recommend this dealership!New Subaru Crosstrek
by dcarberg on 03/02/2016Derek Winchester was the perfect sales agent...enthusiastic, knowledgable, but never pushy. The whole team was fantastic and we feel very comfortable that we paid a fair price and got exactly what we wanted.
Subaru Crosstrek
Subaru Forester
Subaru Outback
About our dealership
Lifetime Powertrain Warranty with every new vehicle purchase.
Community-minded. We donate and volunteer with over 75 local charities and non-profits every year, with great emphasis on the Monadnock United Way, The Keene Community Kitchen, The Monadnock Humane Society, THe Keene Family YMCA and more!
Customer-Oriented. We strive for 100% Customer Satisfaction and pride ourselves on providing a no-pressure shopping environment allowing for a more professional, education-based and upfront approach to the car buying process.
Amenities
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
- Automated Car Wash