Dover Chevrolet
Customer Reviews of Dover Chevrolet
Review type:
Great Experience
Great Experience
by Ken on 12/05/2018We weren't looking to purchase until after the holidays but the service we received was phenomenal from the time we browsed online til the closing of the deal. I would recommend Dover Chevrolet and its staff for a great car buying… experience.Thanks for your kind comments, Ken! See you next time!
Service
by Utter on 11/26/2018Everything smooth & efficient including the ease of getting a loanerWe're happy to hear it! Thanks for your review!
Dover Chevy was great!
by ChevyColorado on 11/16/2018Nick was phenomenal, did everything he could to get me the best deal and knew his stuff about the trucks. He was able to push for exactly what I wanted and even offered to help me look around at other dealerships to see if they had better… offers.Thank you for your kind words about Nick! We're happy we could be of service to you!
Great
by Nick on 11/13/2018Excellent service, very fast.Thanks for your feedback, Nick! We're glad we could be of service!
Excellence
by steve on 11/12/2018Dover Chevrolet made my lease rollover experience the best ever. 6 mos prior to the end of my lease I was contacted by a sales agent. Within a week I had a new leased vehicle, a great rate, and the easiest transaction available! My new… lease was delivered to my work place, papers signed while on my lunch break, the old leased vehicle picked up. Seamless, time saving, excellent service, thank you Dover Chevrolet!We're glad we could help you out, Steve! Thanks for your feedback!
Z-71 Silverado Purchase
by gswazey on 11/06/2018Overall, a great experience !Wally, our Salesman was great pleasure to deal with. The whole organization we dealt with were low pressureand very professional in their dealings with usThanks for your positive review! We are so happy to hear we could really help you out!
Review
by WalterMills on 09/16/2018updated 09/28/2018Very professional courteous and Expedient in the services .Thank you so much! We're glad we could help!
Awesome experience as always!
by Maureen on 09/18/2018The Dover Chevy Service Department is one of a kind. They go out of their way to take care of your vehicle and to make sure you are happy with the results. This, by far, is the best dealership service department I have ever dealt with.… Thank you!We're glad we could help you out, Maureen! Thanks a ton for your wonderful review!
Normal Service
by Steve on 09/16/2018Took vehicle in early and had me out the door early. Great experience.Thanks for your positive feedback, Steve! We're happy we could help!
Warranty denial on brand new truck **rectified**
by nlevesque1 on 09/14/2018This is an update to the below review I had written. The dealer has rectified my concerns and I am satisfied with the result. Thank you to Chris for looking into it further.We're glad we could help you out! Thank you for editing your review! We really appreciate it!
2018 Silverado 1500
by Alex on 09/12/2018Every thing was exceptional except for how long it took for the truck to come out from being freshly cleaned. After wrapping up trade in value, down payment, and all the paperwork, I waited an additional hour for it to come out. Aside from… time, the whole process was smooth. The salesman, Wally, was extremely helpful as well as the sales manager and financial manager.Thank you for your feedback, Alex! We are always looking for ways to improve and appreciate you taking the time to let us know how we did! Take care!
2018 Silverado
by Richard on 09/10/2018I feel that the sales staff was very fair with both the trade in allowance and the price of the truck.We're happy we could help you out, Richard! We hope to be of service again in the future!
Warranty denial on brand new truck
by Nlevesque on 09/06/2018I would rate this place lower if I had an option. Bought a brand new 2018 Chevrolet silverado 1500 the beginning of June 2018 with 12miles on it. Truck has spray in factory bedliner which costs more than the truck next to it with a drop in… or nothing at all. After 2 months the bed liner was peeling up on it's own on the edges of the tailgate and the sides of the bed. I had used the bed 1 time and put in a few metal wire fencing posts, that minor use caused the bedliner to tear up and peel in the center. They refuse to warranty it as "misuse". This is absurd, subpar materials and job has resulted in this terrible liner. The factory had not even scuffed the surface of the bed prior to application. These bed liners will cause rot, sand, salt and water will seep under them and sit and rot the bed. Pathetic for a $50k truck that I need to have the liner completely ripped out and linex to do the right way. Do yourself a favor and don't spend the money on the truck that comes from factory with their liner. Dealership refuses to warranty this even though it is clearly a flaw with the factory liner.We're very sorry about the situation you have described and would like to discuss it further. Please content us at your earliest convenience so we can come to a resolution together. Thank you. --Mike Watson, mwatson@iclautos.com
Nice folks
by Tina on 08/18/2018updated 08/24/2018Service personnel curtious, knowledgeable, efficient. Couldn't t ask for more.Thanks for the great review, Tina! We can't wait to see you again!
Love this place, love Dev
by Ferg on 08/01/2018updated 08/13/2018Thank you for all the leniency, and all the speedy excellent work. Appreciate itThanks for your great review, Ferg! We appreciate your feedback!
Thanks for your review! We're glad we could help!
Excellent
by Nick on 08/08/2018Fast and friendlyThank you, Nick! We're glad we could provide you with a positive experience!
Great
by Ryan on 08/05/2018Great and helpful service for the second time nowThanks, Ryan! We're glad to hear we could provide you with a positive experience; see you next time!
Repeat buyer
by Happy9999 on 05/11/2018updated 05/22/2018Professional treatment from a quality dealership. This was the 2nd Silverado I've purchased from Dover Chevrolet, the first was 17 years ago. Not too many places will give you money for a 17 year old daily driver, but the did and I… believe I received a fair price.Hi there, thank you so much for this wonderful response! We appreciate your kind words. Thank you again for choosing Dover Chevrolet and we hope to see you again.
Awesome Team!
by SamanthaRoux on 06/10/2017Dover Chevrolet does an amazing job! My salesmen was Shawn Turner and he went above and beyond to not only get me into my beautiful 2014 Ford Focus, but to make us feel comfortable throughout the entire process (he even filled the gas tank… for us!) Brian, who helped us with financials, did a fantastic job getting me a loan (as a first time buyer, that's always a challenge) and explaining everything to me clearly as far as charges, refinancing, and such went (No surprises, no gimmicks, no tricks). My trade in value was far beyond what any other dealership offered me as well. All over great experience, will be going back again!Chevrolet Malibu 2014 Manzi
by leamanzi on 12/15/2016I was extremely satisfied with my service. Chris the service manager was very helpful in explaining both the problem and the solution to my navigation issues.Dear Leamanzi, Thank you for taking the time to share your recent Dover Chevrolet experience with us! I am happy to hear that Chris not only fixed the issue with your vehicle but also explained what was wrong. We believe that an explanation is the most important part of any service. As an employee owned company, your satisfaction is always our number one priority. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Chevrolet Dover, NH www.DoverChevrolet.com
Best dealer in NH
by Greek442 on 12/02/2016I bought a Suv last year got the best price and trade in. The service is great always ask how I like my purchase. They even remember what bought. I'll be buying my next car there againDear Greek442, Thank you for taking the time to share your recent Dover Chevrolet experience with us! I am happy to hear that you received the best price and trade-in offer on your vehicle. As an employee owned company, your satisfaction is always our number one priority. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Chevrolet Dover, NH www.DoverChevrolet.com
Chevrolet Silverado 1500
Chevrolet Silverado 2500HD
Chevrolet Colorado
Kimberly, we're happy you found our staff so supportive during your experience here at Dover Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.
by Nora Sutter on 10/30/2024