Grappone Honda
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Customer Reviews of Grappone Honda
Review type:
Purchase Experience
by Happy Honda on 08/04/2025
Great knowledgeable team, no sales pressure.
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The following reviews are more than two years old. They are not included in the overall rating.
1871 reviews
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by grams2011 on 03/14/2018I enjoyed the one price hassle free purchase. Everything was done online; from the quote of the new car, price for my trade-in, to the finance approval. All I had to do when I arrived was inspect the car and sign a few papers.Wonderful Experience
by LindsayKG on 03/11/2018I liked the no negotiation experience. My product specialist Jennifer Cleveland was also awesome and was very helpful in making it an easy experienceSpeedy and thorough
by Wendy_Harrison on 03/01/2018updated 03/08/2018Sarah, Adam, and Paige were friendly and thorough. They did due diligence in explaining all additional products offered. Thank you!A Pleasant Surprise......
by DeniseandChris on 03/01/2018updated 03/08/2018The people that we worked with were knowledgeable,respectful, and thorough. Austin effectively communicated information about the vehicle and the pricing. The vehicle was delivered directly to our home. Upon delivery, Austin took the time… to explain all aspects of the vehicle and demonstrated a great deal of patience while helping us understand the technology of the vehicle. It was evident that it was a top priority for this to be a quality experience for us. We usually dread the car buying experience; this was surprisingly different!Happy Honda!
by PaulaJo on 03/02/2018updated 03/08/2018It was pleasant, non-stressful, & easy. Employees were friendly, knowledgeable, & did not pressure me. The process was efficient, quick, & comfortable.Best car shopping experience ever!
by Eduhaime on 02/25/2018updated 03/06/2018It was the most painless experience I have ever had getting a new car! Such a pleasant, friendly atmosphere! Colin Mark was exceptional. He truly took time and succeeded in getting me a car I LOVE!! I am now a loyal Grappone customer.… Thank you!!Excellent service
by Daveinthenorth on 03/04/2018All of the employees are friendly and helpful! I don't receive email updates with regard to service reminders any longer, but the advisers keep me up to date with the suggested service intervals.Kimberlee
by Kimberlee2 on 03/01/2018They were able to get me in very quickly for a service I desperately needed. The work was done on time/before I expected and the shuttle service to and from work was wonderful. I was very impressed with how clean whole area was very clean… and organized including all the desks I saw! Everyone from the secretary to the mechanic was pleasant and welcoming.HR love it !
by Roadrunner_69 on 02/22/2018updated 02/28/2018The time to explain ~ I was not rushed and Austin helped me to make choices best for my budget ! I've told several friends about my experience !Experience Grappone
by WILLS18 on 02/21/2018updated 02/28/2018The way your car buying experience should be. Simple straightforward, and easy, you can trust Grappone. This is our third Honda, we have had the same sales person (Jen) over the years. Go to the Grappone experience.Excellent experience at Grappone
by AMLJR2018 on 02/19/2018updated 02/28/2018Both my wife and I found the experience outstanding and Ms Noto extremely knowledgeable and helpful in making our decide to purchase the 2018 Honda CR-V. It will make our decision in the future to be come back to Grappone . Thank youThe best car buying experience you can have.
by nate924 on 02/22/2018Corine was helpful, informative, and very flexible over the few days I worked with her. In addition to being informative about the vehicles, Corine was also very pleasant to converse with and it felt more like catching up with a friend than… a sales transaction. There was definitely no pressure on making a purchase, or buying any of the additional warranties/services offered. Corine just thoroughly explained how everything would benefit me based on how I use my vehicle and I felt able to make an informed decision without being upsold on anything I didn't need. She answered all my questions about the warranties (and I had a lot) and was able to explain which options would be best for me. Catherine, one of the team leaders also introduced herself and was available in the event I needed anything, and although Corine was able to assist me with everything I can really tell the whole team cares about their customers! The experience felt more like visiting a team that enjoys helping customers get into vehicles they are excited to buy than a pressure sales situation I have felt at every other dealership. I also traded in my vehicle and the offer I received was pretty much the exact KBB value I ran at home before walking in, which was a pleasant surprise. No haggling, no fluff, just a great car buying experience. When I'm ready for my next vehicle the thought wont even cross my mind to check out other dealerships. Been there, done that, I'll stick with Grappone.Service
by nhsledding on 02/20/2018Always Quick and easy when I come in for service or a quick part. Awesome Staff that always has a smile.2018 Civic Sport Touring
by Kelly_Smith98 on 01/30/2018updated 02/08/2018Everyone, especially Austin, Ashley and Adam were very friendly, knowledgeable and helpful. It was my first car buying experience with Grappone and it was great!Great people, great place, long wait to buy car.
by Jennifer201873 on 01/28/2018updated 02/08/2018All staff was very friendly. I was approached by other staff members for conversation. Very nice people. My salesman Gene was great.Mary's experience
by Auntiemx2 on 01/20/2018updated 01/30/2018I never felt any pressure to buy. On my first visit there; I did not find a vehicle and Austin was great; we made a plan that he'd check out vehicles coming in and would bet back to me. Within the week I found the vehicle I wanted and… bought!Grappone Honda
by Thomas1235 on 01/24/2018Julie was excellent in all respects. This was our first visit to Grappone and she made us feel at home. She was most enjoyable to work with, very efficient and thorough. I was surprised at the extent to which she went to service us.Amazing
by LilV60333 on 01/10/2018updated 01/22/2018Angela Noto was amazing, she got me the car I love and made everything go smoothly. She taught me everything I needed to know about my brand new car. A huge thank you to her!Jim's Civic
by JamesDawson on 01/09/2018updated 01/22/2018The sales experience, Austin knew his product and also knew I just wanted to pick up my vehicle. He knew I had done my research and did not try to sell me everything else.The Best Car Buying Experience!
by Jkerch40 on 01/20/2018The staff is super great and really amazing at their job. Everyone is so friendly and accommodating. Always the best car buying experience. Thank you Miss Shirley and Adam.nothing but love
by Brianna38 on 01/03/2018updated 01/16/2018I loved working with Kevin and Angela. Both were wonderful. They worked hard to ensure I was okay with the price.
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