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Customer Reviews of Grappone Honda

Review type:

Overall rating

4.9
4.86 out of 5 stars

(50 reviews)


Customer recommendations:

Yes (48)|No (2)

The people at

5 out of 5 starsby BJRKAUFMANN on 07/25/2025
updated 07/30/2025

The people at Grappone were very helpful and not pushy!
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The following reviews are more than two years old. They are not included in the overall rating.
1871 reviews
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  • Honda Element Service

    5 out of 5 starsby Philip on 09/03/2018
    updated 09/12/2018

    Very friendly and helpful.
  • My Honda experience

    5 out of 5 starsby Jennifer on 09/07/2018
    updated 09/12/2018

    The service cashiers were very friendly and helpful
  • J. Stream

    5 out of 5 starsby Patricia on 09/07/2018
    updated 09/12/2018

    Done in a timely manner.
  • Review of my September 5 appointment on my 2016 Honda CRV

    5 out of 5 starsby Susan on 09/09/2018

    I was kept informed while you worked on my car.
  • Great service

    5 out of 5 starsby Mark on 09/07/2018

    Team worked together seamlessly.
  • Grappone is a great dealership!!

    5 out of 5 starsby Kimberly on 09/09/2018

    We love working with Kevin!! Have worked with him twice in the last couple years and will be sure to send friends there. Also like the no nonsense approach that Grappone takes to selling cars. Much better than having it seem like "vultures" are circling when you're trying to just look around!! ;-)
  • honda accord recall

    5 out of 5 starsby Gina on 09/01/2018
    updated 09/06/2018

    everyone was friendly and attentive.
  • Quick and Easy Car Purchase Experience

    5 out of 5 starsby Reilly on 08/27/2018
    updated 09/06/2018

    It was very straightforward and easy from start to finish. The process was very streamlined and everyone was very helpful in my experience.
  • Would and have recommended Grappone to my friends.

    5 out of 5 starsby Christian on 08/27/2018
    updated 09/06/2018

    The salesman Austin was knowledgeable, honest, and overall a great person to do business with. I went to several dealerships in looking for my new Honda and settled on Grappone because of Austin's honesty and knowledge about the vehicle.
  • Our Grappone experience

    5 out of 5 starsby Fred on 08/22/2018
    updated 09/06/2018

    We worked with Erik and found his very low key sales style very appealing. Emphasized his goal was to get us the car we were seeking. He listened well.
  • Five star

    5 out of 5 starsby Roland on 08/19/2018
    updated 09/06/2018

    Everything from beginning to end of buying process.our salesman Austin Burrows was excellent in explaining everything couldn’t of felt anymore comfortable .
  • You rock

    5 out of 5 starsby Jennifer on 08/29/2018
    updated 09/06/2018

    Friendliness, and efficiency.
  • Great service

    5 out of 5 starsby Susan on 08/27/2018
    updated 09/06/2018

    Friendly, caring staff
  • Like the dealership, not the factory materials.

    5 out of 5 starsby Peter on 08/27/2018
    updated 09/06/2018

    All went quickly and smoothly for an oil change and replacing rodent chewed, soy based (edible) hoses with more of the same.
  • 55,000 CRV Service

    5 out of 5 starsby Desiree on 08/24/2018
    updated 09/06/2018

    My service experience has always been excellent! Drop off, transportation and having my vehicle returned to me in great working order and your friendly staff are the wins for me.
  • Grappone rocks

    5 out of 5 starsby Siobhan on 08/24/2018
    updated 09/06/2018

    Everyone I interact with at Grappone is knowledgeable, friendly, and empathetic.
  • Great company/great service

    5 out of 5 starsby Daniel on 08/23/2018
    updated 09/06/2018

    everyone very professional and friendly
  • Grappone Service

    5 out of 5 starsby Ellen on 08/22/2018
    updated 09/06/2018

    Everything was outstanding, Julie my advisor contacted me during the day to let me know what the problem was. It was taken care of that day.
  • Grappone Service reviewl of Honda Crosstour

    5 out of 5 starsby Susanne on 08/22/2018
    updated 09/06/2018

    Courteous,clear explanation,loaner made available
  • Honda Service

    5 out of 5 starsby Linda on 08/22/2018
    updated 09/06/2018

    Everything is prompt and efficient. Details are explained. I always feel like my vehicle is getting all the attention it needs, and that's important to me.
  • Great people great service

    5 out of 5 starsby Dawn on 08/27/2018
    updated 09/06/2018

    Wayne is great. Explains what needs to be done and costs
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