Grappone Honda
Today 7:30 AM - 7:00 PM
Customer Reviews of Grappone Honda
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I Love this dealership
by Happybuyer on 05/09/2025
Travis was amazing. Answered all my questions honestly. No pressure. I highly recommend
1917 reviews
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Great place to purchase a vehicle
by Rhonda on 03/09/2021Friendly and relational. No negotiating the price. Optional products are presented based on best value for the customer.Very Happy with Colin in Sales at Grappone Honda, Concord, NH
by Heather on 03/09/2021Our salesperson Colin was fabulous. Nice, knowledgeable, helpful, polite, timely in following up with us when our extras came in and were ready for installation, very helpful setting up blue tooth etc. when he walked us to our new car,… helpful in explaining Zurich programs but didn't pressure us at all to get them - totally left it up to us -but was persuasive in this description of the benefits of their various programs.Best. Automotive Company. Ever!
by Christopher on 03/09/2021I have repeatedly said Grappone Automotive Group, of which we are Honda and Toyota members, makes us feel like family, albeit extended family. Company culture is fabulous!Subaru purchase
by Kimberly on 03/06/2021Everyone was very pleasant and approachable. Christy G and Bebe was wonderful to work with and made sure I fully understood all aspects of my purchase. I would certainly return and would feel comfortable reaching out in future should the… need arise.Excellent service
by Joan on 03/04/2021Friendly helpful service !Survey of Service
by Rebecca on 02/24/2021updated 03/03/2021Alisha was kind. I was glad that I was told I needed a new battery and that a new one was able to be installed.Transparency
by Emily on 02/24/2021updated 03/03/2021When the service tech was unable to find the problem, they brought me back so I could show them what the issue was. They then waived the service fee since I had to point out the problem area. After they diagnosed and fixed the problem they… worked with Honda to get warranty to cover it even though I was 1 year past my warranty. Very friendly service and very transparent which I appreciate.😂🤗
by MonicaJ on 02/24/2021updated 03/02/2021Thank you so so much Sarah! I dealt with Sarah Emery from Grappone in Bow area NH . You have magnificent, friendly and very helpful ladies and gentlemen that work for you. I had looked high and low for help to get a car and after a long… struggle I did find a very helpful genuine person. At the office were Sarah’s colleagues who I am now ashamed I forgot their names. That was a very happy environment of which I wished I worked for. Everybody was so helpful. I couldn’t have asked for anything more. I appreciate and thank you so much.Hands down, the best service around!
by Dale on 02/24/2021updated 03/02/2021I really enjoyed the friendly, no pressure atmosphere. Ben was amazing! He walked me through the car and the whole process from the beginning. Jeff was able to seal me a great deal with the financing and Alicia in the auto shop was very… friendly as well. I felt more like family , than a customer. Just wondering when I'll catch the invite to the family cookout this summer :)yes
by Don on 02/24/2021updated 03/02/2021Corrine Choice...professional, patient, pleasant to work with...deserves a raise!Great service as always
by Donna on 02/19/2021updated 02/26/2021The people were pleasant. The work was completed within the time frame they gave. I waited in the waiting room which was set up for COVID recommendations. Very pleasant area.Great Overall Automotive Dealership Experience!
by Eddie on 02/24/2021The people are awesome, kind, and friendly. Prices are competitive and reasonable.satisfied customer
by Carolyn on 02/23/2021Professional, timely services, service personnel were friendly and knowledgeable.Oil Change
by Christine on 02/15/2021updated 02/22/2021Seamless process, quick service considering how busy they were.bought what I went in for
by drew on 02/16/2021updated 02/22/2021easy straight forward process.Super Efficient Annual Inspection!
by Beth on 02/20/2021That was the fastest appt I have ever attended for an annual inspection! Very much appreciate your accommodating my unannounced early arrival. The staff that assisted me was very pleasant. Online scheduling was super convenient & easy to… do. Appt reminder by text is a bonus! That was also the first time anyone has ever attempted to return my seat position to accommodate my petite stature! All-in-all, a great experience on my 50th birthday! Thank you for being open on President's Day!Great sales people
by Daniel on 02/20/2021Being able to complete all the paperwork online is great. COVID or not, we simply don’t want to invest a lot of time sitting the the showroom. Our sales person (Erik Faust) was absolutely fabulous.annual checkup
by Carl on 02/12/2021updated 02/19/2021professional and quickVery happy with Grappone Honda!
by Solveig on 02/16/2021No hard sells, just reasonable advice and friendly service.Grappone Honda
by Carol on 02/11/2021updated 02/18/2021When i called i was offered a same day appointment. Efficient. Educated me on the next future maintenance service needed. Personable, and willing to take the time to answer questions. Sought the answer to the question when the tech wasnt… sure of the answer. I would recommend to friendsCertified Preowned CR-V
by Kyla on 02/11/2021updated 02/18/2021Quick and easy. It took less than 3 hours from the moment I walked in the door until I was driving away with the new (preowned) CRV.
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