Grappone Honda
Today 7:30 AM - 7:00 PM
Customer Reviews of Grappone Honda
Review type:
Purchase Experience
by Happy Honda on 08/04/2025
Great knowledgeable team, no sales pressure.
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The following reviews are more than two years old. They are not included in the overall rating.
1871 reviews
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Excellent
by Jennifer on 10/22/2019easy, friendly, and was able to get a loaner carGrappone is Great!
by Robert on 10/21/2019Loyal nearly 2 decade long customer. Plan to remain so unless there is a big change at Grappone Honda. Keep up the great work.A very happy customer!
by Maryjane on 10/21/2019Courteous personnel and work done faster than estimated.My Favorite for Car Service
by Sheila on 10/20/2019Highly rated companyFlat tire
by Louise on 10/19/2019As inconvenient as my unscheduled service, the staff was courteous and accommodating.Excellent Service
by Robert on 10/18/2019Quick and easy. I appreciated the list of costs up front. Nice waiting area clean and coffee provided.Excellent service
by Alexander on 10/17/2019I wanted to get an informational notice off of my dashboard and the woman in the service department came out and helped me.Great service comes from great people. And Grappone Honda has them...
by Joseph on 10/17/2019That everyone was nice, friendly and absolutely focused on customer satisfaction. I came in to get a couple airbag inflater recalls fixed on an 2006 Accord I had recently acquired. On which the buttons on the master keys had stopped working… when I had the driver's door replaced. Grappone Honda's technician(s) took less time than had been booked to complete the job. And while they were at it, they also resequenced my keys for me.Awesome service
by Ashley on 10/15/2019The whole process from looking at cars online to driving home in it that same day was very easy and well explained.Fit Tire Wear
by Bonnie on 10/10/2019updated 10/16/2019Helped to solve Fit problem with early tire wear.90,000 mile Service
by Lauraine on 10/09/2019updated 10/16/2019All employees care! They explain the service, make sure you are comfortable during the wait. A followup on service is always done before you leave.Five stars
by Diane on 10/07/2019updated 10/16/2019Easy to make appointment and the service was done quickly while I waited.Great service, went out of their way to help.
by Sue on 10/06/2019updated 10/16/2019Being able to pull in under cover at the door and have a friendly representitive take it from there. The service was great, I made a mistake and scheduled my appointment in a different city but they went out of the way to work me in.Great experience
by Christine on 10/07/2019updated 10/16/2019No pressure, no haggling, and everyone was friendly. As a single woman shopping for a car, I was particularly pleased that the salesman assumed I knew what I was doing.Great experience!
by Anne on 10/06/2019updated 10/16/2019I liked how upfront everyone was about pricing and details in the car. There was never a "gotcha" moment and I never felt like I was having to argue for what I wanted. I didn't feel any pressure and I felt very comfortable to make the… decision that was right for my family. We had a great experience! Colin was fantastic to work with.Everyone very pleasant
by Beverly on 10/14/2019Everyone very pleasant to deal with and helpfulRC
by RC on 10/14/2019Everyone (from the initial contact via phone to the advisory staff and techs) were very friendly, efficient and made me feel like my car was in good hands.Another great service visit
by Tom on 10/14/2019My service was completed within the promised time frame, and all requested services were performed. I was kept informed during the process and consulted on optional recommended services. Check-out was easy and convenient.Great dealership
by Adam on 10/14/2019Great service. Fair pricingExcellent
by Susan on 10/14/2019Service manager was very knowledgeable and helpful with all aspects of my visit. Very nice young man with super people skills!!!Grappone can't be beat!
by Cheryl on 10/13/2019Kevin was awesome. The process was smooth and I never felt pressured. He explained everything and made recommendations that made sense for me.
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