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Customer Reviews of Grappone Honda

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1917 reviews
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  • Good dealership

    5 out of 5 starsby Dean on 07/14/2020

    Timely, comfortable, and easy going atmosphere.
  • I don't understand what is required in this box.

    4 out of 5 starsby George on 07/14/2020

    I enjoy the no cost state inspection procedure.
  • Happily satisfied!

    5 out of 5 starsby Toni on 07/12/2020

    I didn't feel pressured to buy something like you normally do at a dealership. I felt comfortable with the sales team as if they know how stressful car buying can be when you may have a few hurdles to go over.
  • Maintenance

    5 out of 5 starsby Susan on 07/10/2020

    Responsive, polite, courteous, helpful service advisor.
  • Very pleasant experience

    5 out of 5 starsby Marcia on 07/10/2020

    The friendly staff, quick turnaround & professionalism. Also great precautions regarding the carona virus.
  • Grappone Honda July 2020 Experience

    5 out of 5 starsby Peter on 07/04/2020
    updated 07/10/2020

    Erik Faust was great to work with. I had been in a few months earlier and had decided when I returned I would seek him out. He pays attention to detail and when I took the CRV for a test drive, he had already set the sound system to the Sirius Beatle's Channel noticing that is what my car had been set to. This was very impressive and I would recommend anyone who may be considering a Honda to go to Grappone and seek him out.
  • Good experience

    5 out of 5 starsby Elijah on 07/04/2020
    updated 07/10/2020

    Staff were very friendly, and there was minimal upselling. I didn't feel pressured to make a decision.
  • Wonderful dealership and service center

    5 out of 5 starsby Pegi on 07/03/2020
    updated 07/10/2020

    Prompt service, friendly workers, above and beyond service.
  • what do you mean by "title"

    4 out of 5 starsby Elaine on 07/03/2020
    updated 07/10/2020

    Able to socially distance with masked people
  • Great Experience

    5 out of 5 starsby Abigail on 07/02/2020
    updated 07/09/2020

    Service advisor was professional and went over everything I needed for my vehicle. He was polite, and answered all of my questions. My vehicle was finished in a timely manner and cost less than I was expecting. Everyone was very polite and everything was clean at the dealership.
  • Absolute best dealer that I’ve been working with l. 5 stars

    5 out of 5 starsby Randt on 07/02/2020
    updated 07/09/2020

    My salesman, Colin was friendly, professional, and went above and beyond My expectations. Colin provided superior customer service, answering all questions and distinguished himself with the knowledge of the truck accessories. I would definitely recommend my friends and family to contact Colin!
  • Oil Change

    5 out of 5 starsby Diane on 07/02/2020
    updated 07/09/2020

    clean, safe and efficient
  • Great Service and professional help.

    5 out of 5 starsby Karen on 07/08/2020

    Professional Greeting and Service by all persons involved. Fair Price. Honda Owner for 30 + Years.
  • Fast , smooth and easy transaction.

    5 out of 5 starsby James on 07/08/2020

    Went in to inquire about a 2013 Toyota Highlander ; test drove, fell in love with it, Got approved for a decent loan with not so good credit and only a $1500 trade in value and drove off in only a matter of a few hours. I thought was pretty good considering dealership was very busy and I had no appointment.
  • Quick, easy, great customer service

    5 out of 5 starsby Dan on 07/07/2020

    Quick and easy, got me in for a last minute appointment which was really helpful. Customer service is always amazing!
  • Satisfying Experience in Every Way!

    5 out of 5 starsby Charles on 07/07/2020

    Excellent service; friendly, welcoming and courteous employees; waiting area is set up well for effective social distancing from other customers -- all-around satisfying experience.
  • My service visit at Grappone Honda on 6/30/2020.

    5 out of 5 starsby Elaine on 07/01/2020

    Service technician took me right in. Service was completed in less time than anticipated, service writer went over what was done on my car, I paid and left. Excellent visit. A little weird with the pandemic, not seeing any cars in the showroom. I was bummed, but walked the lot to see what was new. I'll be back!
  • Remember to get your coffee before you go to your service appointment.

    5 out of 5 starsby Eileen on 06/29/2020

    they showed me where the cross walk was so i could cross the highway safely and walk up the street(no sidewalks) to the gas station to get coffee :( Everyone is always pleasant and helpful
  • Truck service

    5 out of 5 starsby Peter on 06/29/2020

    Efficiency
  • 4th Honda from Grappone

    5 out of 5 starsby Derick on 06/27/2020

    It was quick and easy, Kevin was very knowledgeable and certainly professional. It was down to a Honda or an Audi and Honda was my choice. Grappone has sold my family a total of 4 vehicles in the last two years including this one.
  • Great service from staff

    5 out of 5 starsby Bruce on 06/26/2020

    Always very pleasant staff from top to the service technicians. They make it easy for me to deal with a sometimes difficult situation.

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