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Customer Reviews of Grappone Honda

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1917 reviews
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  • Amazing Experience!

    5 out of 5 starsby Rick_Baez on 08/20/2020

    They were up front with the price of the car and there were not bargaining games. They didn’t use sale tactics or push me to buy an specific car or brand. They let me choose the car that I wanted. From now on I will only buy cars from these guys! They were very professional, friendly and honest with their sales policies.
  • Sales Experience

    5 out of 5 starsby Marcy on 08/19/2020

    No pressure sales environment and the friendly staff
  • Leasing experience on August 18, 2020.

    5 out of 5 starsby Roger on 08/19/2020

    Steve Kertz was very attentive to my needs. I went to Grappone because I wanted to compare several SUV's at the same time. The lease on our Toyota Rav4 was expiring. Steve listened to my questions and answered all of them. We test drove a Rav4 and a Honda CRV. We ended up leasing the Honda CRV. The experience was great!
  • Big help for a first time lease and first time with. A Honda

    5 out of 5 starsby Suzanne on 08/18/2020

    No pressure great info on different vehicles to choose from in my price range
  • Satisfied customer

    5 out of 5 starsby Brian on 08/18/2020

    There were no surprises and everything happened on time. Very good communication when the service was complete as I did not wait at the shop.
  • Great

    5 out of 5 starsby Lisa on 08/18/2020

    Quick clean friendly and professional
  • Grappone appointment

    5 out of 5 starsby Judith on 08/18/2020

    Quick and since I bought a certified car in January, my oil change and inspection were free. Can’t beat that altho I would have paid for both. And I felt quite safe with the masking and distancing.
  • New car purchase

    5 out of 5 starsby Stacey on 08/15/2020

    The high level of professionalism and honesty won us over for sure. There was another car that I actually preferred to own ,but that dealership lacked integrity the entire experience. Way to go Honda.This is the first time I have purchased a car at a dealership,so a big deal for me.Colin was so friendly,not intimidating and knowledgeable.Way to go Colin.
  • I would definitely recommmend Grappone Honda, Concord,NH

    5 out of 5 starsby Elinor on 08/14/2020

    I researched the car I was interested in, made an appointment to test drive it and decided to buy it. The process was easy and efficient. The salesman, Kevin Chagnon explained everything to me and made it a stress free experience.
  • Always Great Service!

    5 out of 5 starsby Carl on 08/14/2020

    Great service - always friendly. Squeezed me in to a busy schedule, which I appreciated very much!
  • Great Experience

    5 out of 5 starsby Philip on 08/15/2020

    Easy and appreciated the COVID precautions.
  • Good Service . . .

    5 out of 5 starsby David on 08/17/2020

    Alisha went out of her way to help me. She was congenial and professional.
  • Oil change and safety check

    5 out of 5 starsby Karen on 08/17/2020

    Your team is always polite and efficient. The facility is clean and organized.
  • Auto Service for multiple recslls

    5 out of 5 starsby David on 08/14/2020

    Promp and efficient service
  • Accord service

    5 out of 5 starsby Stephen on 08/13/2020

    fast, efficient & friendly
  • Great experience!

    5 out of 5 starsby Cheryl on 08/13/2020

    Erik was efficient, respectful and very helpful. I was very pleased that all the precautions were taken for me to feel safe (COVID19) while making this important decision. Thank you Erik!
  • Oil Change

    5 out of 5 starsby Rebecca on 08/13/2020

    In and out in 30 minutes for my oil change which never happens!
  • Grappone Honda service

    5 out of 5 starsby Brian on 08/13/2020

    Straightforward; on check in, it was made clear what I wanted, and only that service was provided.
  • Service Maintenance Work Performed

    5 out of 5 starsby Laura on 08/10/2020

    the representative was very helpful in recommending (NOT pushy at all!) service at special mileage on my vehicle. Pleasant manner dealing with the customer.
  • Purchase

    5 out of 5 starsby Nicole on 08/09/2020

    The process was fast and easy, and Erik was very informative and helpful. The easiest car buying experience I have had. Thank you so much!
  • A job well done.

    5 out of 5 starsby Tom on 08/07/2020

    Professionalism and timeliness.

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