Grappone Honda
Customer Reviews of Grappone Honda
Review type:
I Love this dealership
by Happybuyer on 05/09/2025Travis was amazing. Answered all my questions honestly. No pressure. I highly recommendExceptional Sales Experience!
by SusanMG on 04/14/2025Grappone Honda made purchasing a new vehicle an stress-free experience. Our sales person, Christy, was knowledgeable and helpful throughout the process. This is our 7th Honda and we highly recommend Christy and Grappone Honda for your… next vehicle purchase.Bought my new CRV
by Marko454 on 02/10/2025updated 02/18/2025Excellent people to deal with. No BS, just straightforward and genuinely honest. There’s obviously a good reason they’ve been in business for 100 years—still in the family.My First Honda
by Peach P on 02/05/2025After 30 years of Toyotas, it was time to branch out to another brand. And Honda spoke to me! I settled on the CR-V because it satisfies everything I was looking for : 4 wheel drive,hybrid, and SUV size. In addition, the CR-V is a good… fit physically for me - I’m not very tall, and some cars do not work for me. The CR-V was easy to adjust to my needs and I look forward to driving it for years.Great customer service
by Liz Snell on 01/14/2025updated 01/21/2025I recently bought a vehicle from grappone Honda and the sales staff Erik was amazing. He answered all of my questions promptly and went over everything in the vehicle. I would recommend them to others.My first car lease.
by JenniferD on 12/16/2024I was very anxious entering into my first car lease. Paul Herilhy made the process quite painless. I was very excited to pick up the new 2025 Honda HRV!Outstanding
by HappyLife on 11/09/2024Best car buying experience I’ve ever had! I will continue going to Grappone Honda for all my car purchases. Thank you!!!Grappone Honda and Travis
by Heather on 10/25/2024Travis was our sales representative and he was so efficient and friendly and full of knowledge. He checked in with us yet did not push. He ensured the process was smooth and made sure that I was very happy with the car and aware of all its… buttons and features. He is friendly and patient and reassuring.Sales Honda CR-V sport hybrid L
by HeeSun L on 09/18/2024updated 09/24/2024Our salesman Erik Faust at Grappone was best and he was very much helpful and very professional He answer all the questions and same time he made us feel comfortable he was very kind and nice we were and are very happy that he met him… thank you Erik 🙇🏻♀️Great experience!
by Margo19 on 09/14/2024Erik was fun to work with, and felt no pressure to need to decide in the moment, making it actually fun to shop for a vehicle. The process was clear and straightforward and I’m loving my new little Honda.Great customer service.
by Cherism on 07/18/2024Thank you Christy, Adam, Jasmine (and many others) for coming up with a solution so we could purchase our truck. There were some unanticipated bumps along the way out of your control and we so appreciate how you stayed focus on the goal… and did the right thing. You definitely went way above and beyond in this situation which we appreciate.Quick and easy
by Bfrank1888 on 03/14/2024Friendly staff and quick service, had the car I wanted on the lotHi, we appreciate your positive review about your recent experience with us! Until the next time we meet, take care!
Purchased a new Honda Ridgeline
by Bsorette on 12/15/2023I had an excellent experience with my new purchase. Corine was my product specialist. She did a great job of finding the right vehicle and walking me through the process. I also received a fair deal on my trade. Thank you Grappone Honda! I… wouldn’t hesitate to come back for my next purchase.Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Best car buying experience
by Honda-hrv on 12/07/2023Eric and staff at Grappone were friendly, honest, fair and well organized.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grappone Honda! We look forward to your next visit! Take care!
Grappone Honda
by Happy people on 11/15/2023Great experience , Corine was very helpful, locating the vehicle we wanted and the whole experience was seamless. All the other employees we met with were also friendly and pleasant. Corine took her time to go over all the features of the… car with us.Hi, we're happy you found our staff to be so supportive during your experience here at Grappone Honda. We hope you have a great day!
great car buying experience
by hondadriver on 07/10/2023No-haggle sales, no pressure, sales rep happy to answer our questions to make sure the vehicle we chose was right for us. Will definitely return to buy from Grappone again in the future.Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Excellent
by Susan33 on 06/15/2023Went to grappone to buy a car. Erik was excellent. Walked me through the whole process.Hi, thank you for your kind review; we are happy to pass along your comments to Erik at Grappone Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Overall excellent and easy experience
by Sp1rals on 05/13/2023Erik Faust was beyond incredible. He answered any and all questions I had with confidence and a smile and made the process of trading in my car for a brand new one extremely easy and painless. By far one of the best salesmen and dealerships… you could ask for. He and the dealership had everything to go for my appointment and that will always stick with me on how amazing the whole experience was. 10/10Hi, we're happy you found our staff to be so supportive during your experience here at Grappone Honda. Thank you, and have a fantastic day!
Fantastic sales experience
by Briant421 on 04/27/2023I recently purchased a new Honda Ridgeline at Grappone Honda. From the minute I walked in the door until I drove the truck off the lot the service was exceptional. They used text messages to keep me informed of when my car would be arriving… at the dealership and to answer any questions I had while I waited for delivery day. Every aspect of the car buying experience was professional, efficient, and positive. I really appreciate that they don’t haggle and play the game of running out back to “talk to the manager”. The whole experience was seamless and transparent. I would recommend Grappone to anyone looking for a car.Hi, we appreciate your positive review about your recent experience with us! Thank you so much for your feedback! We hope you have a great day!
A pleasurable experience
by Mak4364 on 04/15/2023I used to hate buying cars, but this is the second vehicle I’ve purchased from Grappone and I only have good things to say. Our salesman Erik was very patient with us as we changed our minds several times during the process. He took the… time to answer all our questions and keep us updated wile we waited for delivery. Our trade-in was inspected thoroughly and they gave us a fair offer - no low-balling. Nice showroom, friendly people, and no pressure.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grappone Honda! If you have any further questions, please give us a call. We're always happy to help!
Review of recent purchase
by Kelleigh on 03/29/2022I worked with Brittany from Grappone Honda in Concord, and she was extremely helpful and knowledgeable. She made this experience getting a new car easy and manageable. She was fun and amazing to work with!Hello, we're happy you found our staff to be so supportive during your experience here at Grappone Honda. We are always more than happy to assist you if anything else comes up. Take care!
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grappone Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!
by Andrew Newton on 07/20/2024