Customer Reviews of Mercedes-Benz Of Reno
Review type:
Great experience buying
by Nancy on 04/11/2025
I had a great buying experience working with Marcos and Steve. Steve called me several times after the sale to answer questions and to make sure I was satisfied with my new GLA. The pricing was right in on the new car and my trade in. I’m… very happy with my experience.
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by markgeil6 on 12/07/2015Jim Obrien was terrific; extremely knowledgeable....he made the whole process a breeze.Easy and Honest buying experience
by caputter on 12/02/2015Very easy and honest buying experience with Mercedes-Benz of Reno ...perfect buying experience
by LennyIPA on 11/22/2015I was looking for the hard to find Sprinter 2500 in a metallic grey and submitted an inquiry through the Mercedes website. The folks at MB of Reno responded promptly (despite it being a Sunday) with an email and then followed up on Monday… with a vehicle that met my requirements. The price negotiation was absolutely transparent and hassle free; and we settled on price on the call. we did the the entire transaction over the phone and then I flew to Reno where the salesperson picked me up and within 45 minutes, the paperwork was completed and I was on my way. I have never had such an easy car buying experience. 5 stars!C-class 4matic
by pilate97 on 11/16/2015Prompt and friendly. This dealership did not waste my time or run me around. Their deal was very fair and they gave me a good value for my trade. I would buy another car here.Best service of all time!
by seangray00 on 09/08/2015updated 11/01/2015Ken Long went above and beyond to make sure I was well taken care of and comfortable throughout the purchase of my first Mercedes Benz. I feel confident that I can rely on my specialist as well as the dealership to take care of me going… forward.Unparalleled service
by Stephen88 on 10/06/2015While buying a new car is fun it isn't always the most enjoyable time. Our experience from start to finish was incredible. No pressure whatsoever, we were able to cruise the lot and take our time without feeling like we were being stalked.… From checking out different models, to the test drive all the way through the paperwork it was a pleasurable experience. Very pleased with the service and proud to be part of the Mercedes-Benz family.Mercedes Benz of Reno - Dave Rowe and staff
by nvliving on 09/04/2015Great Dealership. Have been dealing with the staff, especially Dave Rowe in Sales and the Service Department for 9 years now. Will continue buying our Mercedes from MB of Reno. David and Nagela Johnson, Reno, NV
Mercedes-Benz Sprinter
Mercedes-Benz GLB-Class
Mercedes-Benz GLE-Class
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Hello Nancy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
by Sandy Karon on 04/15/2025