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Customer Reviews of Lithia Reno Subaru

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189 sales reviews
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  • Fantastic Sales

    5 out of 5 starsby Heather P on 05/24/2023

    We've now bought or leased 4 Subaru's from Lithia Subaru in Reno due to the awesome vehicles they are but also due to the fantastic salesman Luis and the rest of the staff!

  • LIthia Reno Subaru Crosstrek buying experience

    5 out of 5 starsby NickyBD on 03/03/2022

    Best car buying experience ever, can't say enough about how helpful the sales team was. Clear, straightforward communication and 110% fulfillment of expectations.

  • great experience

    5 out of 5 starsby mason_c on 11/18/2019

    Calin made the car buying experience very smooth and enjoyable. I told him what I was looking for he gave me recommendations based on my best interest which I appreciated. I'd send anyone going to that dealership to calin.

  • Best experience

    5 out of 5 starsby Romeo on 10/01/2019

    Best car buying experience I have ever had. Romeo was the sweetest kindest salesman. Randy the GM was great. Helped me with my special needs. I love my new Subaru.

  • Satisfactory

    3 out of 5 starsby Renee89511. on 08/03/2019

    I went in with a preapproved auto loan, however they still required me to run a credit check for “security purposes.” I was completely unhappy because it dinged my credit again, and it took over two hours just for the process! However, I did end up with a lower APR and payment, so I can’t fuss about that. I’m happy with the vehicle I purchased (2014 Subaru Impreza), unfortunately I expected to leave with a semi detailed vehicle and a full tank of gas, but instead, I left with a dusty vehicle with half a tank. Where is the top customer service?
    • Hello Renee89511 We appreciate you leaving a review of your experience at Lithia Reno Subaru. It’s great to hear that you are happy with the vehicle you purchased. Providing quality service to our customers while taking care of their automotive needs is a goal we strive to reach each day and we’re worry to hear that we fell short of what’s expected of us during your purchase. I would like the opportunity to discuss this with you further, please feel free to reach out to me at your convenience so we can talk about your purchase. Thank You Ciprian Ciciovan General Sales Manager

      by Lithia Reno Subaru on 08/14/2019


  • Amazing!!!

    5 out of 5 starsby Amazing on 07/22/2019

    Tom Verdin was absolutely amazing! He took time with us to help us find exactly what we needed, and even cane in on his days off to help us! He wasn’t just a salesman, he felt like family. He wasn’t pushy and let us take our time making our decision. I couldn’t have asked for a better experience!

  • My 3rd Subaru

    5 out of 5 starsby Happy_Customer on 07/20/2019

    Purchasing a car can be overwhelming, but this time it wasn’t. Hagen made it easy and made me once again a happy Subaru owner!
  • vehicle lease

    5 out of 5 starsby 712019 on 07/11/2019

    Terry made the process of leasing a vehicle swift, efficient, and painless.
  • Great experience

    5 out of 5 starsby Lance on 07/03/2019

    I was in a tough spot, they got me out of a bad loan and into my first brand new car, I’m very happy my new car is awesome, it’s a forester
  • Great like Always

    5 out of 5 starsby KristinaW on 06/25/2019
    updated 07/02/2019

    Troy is amazing. I met him a few years ago and purchased a car from him and when I walked in this time he remembered me and gave me everything I wanted and more in no time. Beyond impressed and super excited about my new baby (car).....
  • LITHIA

    4 out of 5 starsby RAY on 06/13/2019

    I am very satisfied with my purchase. I wanted a small economy car around 6 to 700-. JD found a good car and Jesse found financing for it which I know was a challenge due to age and mileage, and my credit rating too. there were some glitches but they were all worked out. Thanks again to JD and Jesse
  • Good Job.

    5 out of 5 starsby AndrewHill on 05/16/2019

    The sales staff was very attentive and listened to our interests and needs. Great job!
  • Evan is awesome

    5 out of 5 starsby Mason on 05/16/2019

    My experience at Lithia Subaru was great. I came in knowing I wanted a crosstrek but Evan totally helped me figure out all the specifics accessories that I wanted. He did a great job and went above and beyond to get me into that car that day.
  • Lithia Has Earned a Loyal Customer

    5 out of 5 starsby Melissa on 05/02/2019
    updated 05/10/2019

    I am moving from one state to another, and wanted to purchase a vehicle for my new location. Paul assisted me with my initial questions and Hagen went above and beyond when I arrived. All of my questions were answered, I wasn't pushed to buy anything and I left with an experience to pass on! Even after I was long gone, Jocelin assisted me with completing the registration process for a different state which was a learning experience for a both. I will definitely be visiting Lithia again!
  • Great Service!

    5 out of 5 starsby Sasha on 04/16/2019
    updated 04/24/2019

    Calin was extremely kind and helpful. He helped me find my perfect car and I could not be happier with the service!
  • ‘19 WRX

    5 out of 5 starsby MrCruz on 04/22/2019

    I’m happy they got me the car i really wanted
  • Very Happy

    5 out of 5 starsby TLDUVALL on 03/30/2019

    Just traded up my Subaru and very happy with the deal I got. These guys are great. They work together as a team. Mike and JD took good care of us!
  • subaru outback

    5 out of 5 starsby jlrjrjr on 03/28/2019

    We had very positive experiences both times with this dealer. (We purchased two cars within 6 months from them). We were moving from out of state and they were very helpful over the phone. We basically knew what we wanted when we walked in so it was just matter of finalizing in person. We have never owned a Subaru before and as mentioned, we now have two. Both 2019 Outbacks and we are very happy with them. On the second one we traded in a 2015 Nissan Murano that we really enjoyed but as it was not AWD, which we need so we decided to make the change. For the money and options we are very satisfied with our purchases.
  • Thanks, Lithia!

    5 out of 5 starsby Jean on 02/21/2019

    I hadn't bought a new car in years and dreaded the experience. The good people at Lithia Subaru in Reno made it easy. They had an Ascent on the lot that almost perfectly matched what I wanted. It was just missing a trailer hitch and that was installed by the next day when we picked up the vehicle. Everyone was friendly and helpful and I did not feel pressured to buy. Thank you!
  • Only place I'll buy a car!

    5 out of 5 starsby Jenjensg on 02/13/2019

    This is my 4th Subaru and I will always go to Paul at Lithia Subaru in Reno. Their inventory is the best, and their prices are the best. And to top it off, no sales haggles. Good communication throughout the process.
  • Great Experience

    5 out of 5 starsby jlippold on 11/30/2018

    When we first went in to purchase there were no Forester limiteds on the lot. Chad did a great job of calling and updating us on when he would have them on the lot. Chad was on top of it and made the paperwork process extremely easy

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