Lithia Reno Subaru
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Dealership Sales Review
sales Rating
Satisfactory
Written byon 08/03/2019
I went in with a preapproved auto loan, however they still required me to run a credit check for “security purposes.” I was completely unhappy because it dinged my credit again, and it took over two hours just for the process! However, I did end up with a lower APR and payment, so I can’t fuss about that. I’m happy with the vehicle I purchased (2014 Subaru Impreza), unfortunately I expected to leave with a semi detailed vehicle and a full tank of gas, but instead, I left with a dusty vehicle with half a tank. Where is the top customer service?
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
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Lithia Reno Subaru on 08/14/2019
Dealer Response
Hello Renee89511
We appreciate you leaving a review of your experience at Lithia Reno Subaru. It’s great to hear that you are happy with the vehicle you purchased. Providing quality service to our customers while taking care of their automotive needs is a goal we strive to reach each day and we’re worry to hear that we fell short of what’s expected of us during your purchase. I would like the opportunity to discuss this with you further, please feel free to reach out to me at your convenience so we can talk about your purchase.
Thank You
Ciprian Ciciovan
General Sales Manager
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