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Customer Reviews of Lithia Reno Subaru

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189 sales reviews
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  • Great car

    5 out of 5 starsby marksnop on 01/17/2018
    updated 01/30/2018

    Eric Torres was the best salesman I have ever had for a car. I got a used car and the service department made sure it was all good before I picked it up. Well done!

  • New car

    5 out of 5 starsby Kristagayer on 01/19/2018

    Very helpful, I got exactly what i wanted for an affordable price.

  • Fantastic car buying experience

    5 out of 5 starsby SarahSimmons on 01/03/2018
    updated 01/16/2018

    Michael Lein was very personable and straight forward. In addition every person I encountered at the store (whether they were selling me a car or not) was friendly and polite. The staff was incredibly knowledgeable and could answer any question I had in detail, ranging from queries about the CVT to the seat warmers.

  • First Class

    5 out of 5 starsby Crosstrekls on 01/10/2018

    Paul was great !! By far the best car buying experience I have had. Great place to buy a car no pressure upfront price nothing added . I will buy my next car from these guys, my only hope is that Paul is still there.

  • Great service when looking for a new car!

    5 out of 5 starsby 18SubaruOwner on 01/10/2018

    I got to Lithia Subaru not expecting to buy a car, but after test driving a few I was sold! They were able to meet my payment requirements which was a huge factor for me!

  • Great service

    5 out of 5 starsby Happygal9 on 01/06/2018

    I had the greatest salesman Rich very understanding and he was able to get me in a lease for a new car. All the sales associate were very friendly and I didn't ever felt pressured which is very rare at a car lot. They're were so nice I recommended them to my sister and she came down the next day and leased a new Subaru too!

  • Great dealership-easy transaction!

    5 out of 5 starsby Mottsie on 01/03/2018

    Pleasure to do business with our salesman. Answered all questions and made sure everything was perfect.
  • Great purchase

    5 out of 5 starsby Chevycruze4 on 12/16/2017
    updated 12/21/2017

    First time buying from a Lithia dealership. What a treat from the minute I contacted them on the internet to the time I drove off. My salesman Aly was very courteous throughout the whole process. Special thanks to the parts and service guys for making a used car look like it was brand new!!! Thanks Troy
  • Subaru Reno

    5 out of 5 starsby jgustafson1 on 12/10/2017
    updated 12/21/2017

    Subaru made the buying process an enjoyable experience. I absolutely love my Subaru and am very impressed with the level of care and professionalism that the employees at Subaru provided. Our sales professional, Raul, went above and beyond to make our buying experience stress free. He was very experienced and thorough. I will definitely recommend Reno Saburu to my friends.
  • Excellent Service, Great Price

    5 out of 5 starsby TahoeGirl1 on 08/02/2017

    Salesperson Calin was professional, knowledgeable,and responsive. Easiest transaction I've ever had at a dealership.
  • Subaru review

    5 out of 5 starsby Byestep4 on 07/30/2017

    Buying a CrossTrek recently from Lithia Subaru was a great experience because of the agent. This is the third Subaru I have bought from Subaru and the first from Evan and buying from him was the best experience I've ever had. Evan went above and beyond and followed through in every commitment he made to us including removing the stereo on our trade in. I would recommend Evan and the dealership to everyone needing or wanting to buy a Subaru in northern Nevada.
  • My 3rd Outback from this dealership.

    5 out of 5 starsby dgdyer1 on 07/04/2017

    I have bought 3 Outback from this dealership. Paul Bushnell has been the salesman I've dealt with. Every purchase has been a positive experience. I've referred family as well.
  • The extra mile

    5 out of 5 starsby Joes_Mom on 06/22/2017

    Richard (senior ) went the extra mile to make sure we got the car we wanted , and was great to do business with. On a scale of 1-10, I would rate him a 12 for how hard he worked to make us happy.
  • Purchase of 2017 subaru impreza sport

    5 out of 5 starsby cjroberts91 on 06/06/2017
    updated 06/19/2017

    I was very pleased with the purchase of our Subaru. We had went to lithia a month before but were not quite ready to purchase. When we came back, Hagen remembered us, and even remembered where we told him we were going to eat the night we were last there, Hagen was patient and listened to all the things we wanted out of our purchase and showed us all of our options. We felt well taken care of through out the whole process and not pressured to make a deal we were not comfortable with. Hagen went over all of our vehicles features, and even rewashed the vehicle because he was not satisfied in giving it to us after the first wash. The only part of the deal that was slow was running out credit, and finishing the sale's paperwork and such but that almost can never be avoided on a busy Saturday. Thank you!
  • Excellent Staff

    5 out of 5 starsby VictorEder on 06/19/2017

    We we're treated with respect and the sales reps were not pushy or impatient. They took their time to find us a great deal that would work for us! It was quick and we left satisfied with our new Outback.
  • Great sales person

    3 out of 5 starsby Jjill2017 on 06/09/2017

    It would be 5 stars except for Andy? A manager I'm guessing. He tried to tell us blatant lies and was very frustrating and offensive. We were ready to walk out except that Mike Romero was wonderful. I would recommend Mike, but if Andy is the one he has to work with for your vehicle, I would hesitate
  • First Time Buyer

    5 out of 5 starsby Tashar7 on 06/09/2017

    I was treated very well, had all my questions answered and was able to get a car and payment that worked for me. The guy who helped me (Troy) was super helpful and made sure I was getting what was right for me since it was the first car I was ever purchasing.
  • Calih

    5 out of 5 starsby Karyn999 on 05/27/2017
    updated 06/06/2017

    Calih did an exceptional job. He was friendly and very helpful. He did not make me feel pressured, he answered all my question and worked hard to help me the the right car.
  • Plenty of inventory. Fast, professional service

    5 out of 5 starsby PVOlaugh on 05/22/2017

    I bought my car from Michael Lien and the entire process from start to finish was professional and fast.
  • Great Experience

    5 out of 5 starsby Chuckster85 on 05/19/2017

    All I can say is that my car buying experience at Lithia Reno Subaru was pleasant and hassle-free. I got exactly the car I wanted at a very good price. I was well taken care of and I drove out of there a very happy customer. My thanks to the sales associate who attended to me for a job well done!
  • Very nice purchase, no pressure.

    5 out of 5 starsby Garyw100 on 05/03/2017

    I went to purchase a new Subaru Crosstrek and was shown one that met my expectations. I contacted Thomas S. and he assisted me in trading in my old Subaru and getting a good price on my new Subaru. Thomas was very pleasant to deal with and I'm glad he was the one I reached to make this purchase.

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