Customer Reviews of BMW of Las Vegas
Review type:
Sales experience at BMW Las Vegas
Fast quality service
by Al4nola on 07/21/2024I needed a transmission fluid and brake fluid change. The services were completed in a timely manner, especially since the place was packed. Customer service was awesome. They kept me updated throughout the process.Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
X-1
by BMW89179 on 07/18/2024Salesperson erica went that extra mile all salespeople you hope to go when you're purchasing vehicle, she was great!!!Hi, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.
BMW of Las Vegas
by Lisa Bi on 07/03/2024Worked with Dave to buy my first BMW and it was a great experience. Very knowledgeable, low pressure and made for an easy car buying experience. Highly recommend.Hi Lisa, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
BMW of Las Vegas
by TCVetter on 06/21/2024Abdullah and the team at BMW of Las Vegas made my first car buying experience outstanding! I was impressed with the excellent communication, knowledge and streamlined process. I am extremely happy with my car and highly recommend BMW of Las… Vegas.Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of BMW of Las Vegas and we hope to be of service again in the future.
Great Service
by Douce10317 on 06/01/2024Bought my I4 with them. My salesman Rhey was great. He was patient and not pushy at all. He answered all questions with a lot of knowledge.Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent 5 stars
by Mr Vela on 05/29/2024Excellent customer service and customer satisfaction, they very helpful and any circumstances and very friendly excellent professional treatment to customers..We are pleased to hear you had such a positive experience with us, Vela! Drive safe, and we'll see you on the road.
BMW i3
by Robby33 on 05/19/2024Great place but took longer then expected and some things I feel where not done but this was my 1st time doing my service it great place and I come Back anytime.Hello, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (702) 570-0279 so we can assist you further.
Fantastic service!
by Oksana P on 04/25/2024Amazing service, as always! Our Service Advisor, Jordan Trujillo, was an absolute pleasure to work! Got everything taken care of quickly and kept us updated throughout the entire service. Always goes above and beyond!! BMW customer service… is incomparable and will always be a factor in choosing future vehicles!Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Tyre issue
by J Sharma on 04/14/2024I had an issue with the tyre and went to get it repaired which they did immediately. Very impressed with their customer service.Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BMW of las vegas
by Nancy57 on 04/05/2024Worked with Cindi over the phone for the purchase of car. She was amazing. The easiest purchase of a car with her . Fast convenient service.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Frank Hughes
by nonongS on 03/31/2024always helpfulHi, we appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!
Good and fast Service
by Shao Ma on 03/30/2024I had Mark as service advisor, he's knowledgeable and professional. Thank you again!Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Service visit
by Koshea617 on 03/29/2024My recent service visit was with Jordan as my regular advisor wasn’t available for the day I needed to go. Jordan was nothing short of excellent. He instinctively knew what I needed without saying it and I appreciated it.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
2019 BMW X5
by Boydster59 on 03/28/2024We had a dying battery that our X5 made us aware of and we were able to get our car into the dealership quickly and get it replaced. We also had the car inspected for service. Everything was completed in the time given by the service dept.Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Client
by Michael on 03/21/2024No problems, very smoothHi, we appreciate you taking the time to leave us a response, Michael! If you ever need help, just give us a call. Happy motoring!
A low pressure, customer sales experience
by Les on 03/06/2024A clean, well-organized store. Sales personnel were friendly and all had a can-do attitude. Sales representative (Allessio Giacabone) was knowledgeable and took all the time necessary to complete two test drives and explain the features.… Experience was very satisfying.Hi Les, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Las Vegas! If you ever need help, just give us a call. Happy motoring!
Perfect service
by Elizabeth Chan on 02/28/2024My experience at BMW Las Vegas was awesome, as always. D’Andre, my service advisor, is always pleasant, timely and always treats me with respect! I had a few issues with my dashboard display that he helped me fix before sending my car… back for routine service. This is service at its best!Hi Elizabeth, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Serviced my 19 year beauty Z4
by SPRANZA on 02/26/2024Had a very positive experience! My service rep. was Joe … He really took good care of me, when I brought in my toy car w/ only 54000 miles. I was very pleased w/ the service & work my toy car needed. I did notice some difference in how my… car drove! Thank you BMW mechanic that worked on my car! Thank you Joe…😃Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
M50i
by KcentMM on 02/22/2024Very easy and pleasant. Salesperson is tops in my opinion.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent Service Experience...AGAIN!!!!
by Jeffrey on 02/19/2024Guiseppe "Joe" Carcionne has been my service advisor for the last several years. This time was like every other time - Nothing but EXCELLENT service and attention to detail!!! The BEST in the business at what he does as well as his customer… service and extremely friendly personality!!! Thank you for all you do, Joe!!!Hi Jeffrey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Raiderbgirl on 02/02/2024Great dept went for a low coolant they took care of it and I was out of there in 20 minutes and for no chargeHi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!
by Harrick Newman on 07/31/2025