Customer Reviews of Team Ford Las Vegas
Review type:
New F-150 Purchase
It was a good experience
by James on 09/17/2019All the people with whom we came in contact were very personable and made the experience a good one.Team Ford Lincoln is the best!
by Rw on 09/17/2019Great customer service. Dennis Carroll took great care of me as did Chad. Michael in finance gave me a great experience too and was excellent in pointing out the benefits of the different plans available to protect my vehicle.Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Regards, Chris Goeschel, General Manager, 702-395-5125
New purchase
by Maricella on 09/17/2019Staff very friendly and were attentive of what we needed. And Oscar was very friendly and helped us with our purchasing process from beginning to the end..Michael in the finance department was very friendly and explained everything while… signing our paperwork...excellent service Team Ford thanks for helping us with our purchase...definitely would recommend..Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Regards, Chris Goeschel, General Manager, 702-395-5125
Lincoln MKX failed battery replacement
by Barry on 09/14/2019Close to home and car was ready the next day with all items fixed correctly. The staff is friendly and I enjoyed visit.Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Claude Chiles, Service Director, 702-395-5102
Thank you for helping me understand every step of the way.
by Leticia on 09/14/2019My salesman Mark, from Texas, and I connected right away. We were both Honest upfront from the beginning to the end. Numbers guy, Noe was very calm with me as he explained numbers over and over and then to my son on the phone.Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Chris Goeschel, General Manager, 702-395-5125
Great visit
by John on 09/13/2019Good communication between service writer and me. While waiting for car to be washed, two different people asked if I needed any help. Seems your training has paid off.Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Claude Chiles, Service Director, 702-395-5102
Ford Mustang purchase
by Austin on 09/06/2019updated 09/13/2019The experience was quick and the employees at Ford took care of me and my family very well.Newly purchased 2019 Ford Escape
by Nene on 09/04/2019updated 09/13/2019Working with James(finance) and Oscar (sales). They listened to me and got me what fit my needs....and FULL COVERAGE....which is PEACE OF MIND...THANK YOU. You really feel like family!Thank you for recognizing your experience. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Regards, Chris Goeschel, General Manager, 702-395-5125
My Team Ford/Lincoln Purchase
by Terrence on 09/12/2019Finding a vehicle that fit my needs, the price, ease of the transaction process and friendly staff.Chris Goeschel and Rob Badenhop are FANTASTIC
by Michael on 09/03/2019updated 09/13/2019The customer service at Team Ford is tremendous. They treat us like one of the family. We've leased three Fords from Team Ford and will continue to do business with them because they are very caring and compassionate about their customers… and their business. The 5 star rating above covers everyone at Team Ford. We love Team Ford!We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Chris Goeschel, General Manager, 702-395-5125
servicing and smog check
by Kenneth on 09/03/2019updated 09/13/2019The service tech answered all my questions and the servicing was completed in a very timely manner.Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. Claude Chiles, Service Director, 702-395-5102
Excellent Service
by Virginia on 09/03/2019updated 09/13/2019the level of service. They treat me as a valued customerThank you for the five-star rating, Virginia! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Regards, Chris Goeschel, General Manager, 702-395-5125
Excellent
by Elizabeth on 08/31/2019updated 09/11/2019Professional, informative, friendlyWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Chris Goeschel, General Manager, 702-395-5125
Exceptional Customer Care.
by Don on 09/10/2019Classy customer lounge. Exceptional customer care especially offering to provide loan car without customer asking. Providing free car wash before returning vehicle to owner.Stephanie Rhodes at Team Ford
by Hannah on 09/10/2019Stephanie Rhodes was amazing. She needed a raise or promotion because she took care of me well. She is very prompt, courteous and very patient. She always responds to every communication I have. I think Stephanie Rhodes would be a great… manager to train the people on customer service. Stephanie Rhodes provided me a 5 star customer service. She's very hardworking. Thank you Stephanie Rhodes.Nice!
by Salvador on 08/29/2019updated 09/10/2019Very honest and open about what was going on with my car and what options I would have.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Claude Chiles, Service Director, 702-395-5102
Best Lincoln Service!!
by Rhett on 08/29/2019updated 09/10/2019Very friendly and knowledgeable staffThank you for this amazing review, Rhett! We really appreciate your business. Regards, Chris Goeschel, General Manager, 702-395-5125
Friendly and well organized dealer
by Brandon on 08/28/2019updated 09/09/2019Oscar did great job assisting myself on finding a new vehicle. There were no complaints on his service. Along with the financing department who’s name slipped my mind. He was one of the easiest and nicest people I have ever felt with.We appreciate the kind words, Brandon. We look forward to seeing you again in the future! Regards, Chris Goeschel, General Manager, 702-395-5125
Smooth transaction
by Casey on 08/27/2019updated 09/09/2019Everything went smoothly and everyone we dealt with was professional and friendly. Lenny was excellent.
Serving the Las Vegas area, Team Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to customer service is second to none. We strive to make your experience with Team Ford Lincoln a good one for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
- Complimentary Drinks
- Complimentary Coffee
- Cable Television
- Express Service
- After Hours Drop-Off
- English
- Spanish
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Chris Goeschel, General Manager, 702-395-5125
by Dealer Response on 09/18/2019