Customer Reviews of Lexus of Las Vegas
Review type:
Great Saleman and Great Product at Lexus Las Vegas
by JC on 01/02/2024Chris Daw was fabulous! He got me in the perfect 2024 RX 350. He listened and understood what I wanted. Chris is the best salesman I've ever dealt with. This is the third vehicle I got from him. And my eighth Lexus. Great product… which is extremely safe.Best experience ever
by ED on 12/31/2023My experience was awesome. The staffs are very friendly, professional and knowledgeable. I was never pressured to make any radical decisions. I was totally in control of my purchase and my salesperson was very supportive. The culture at… Lexus is the best compared to any other dealerships. I will continue to purchase and recommend the Lexus brand to anyone in the market who will be purchasing a new vehicle. The brand stands for quality, integrity, honesty and transparency. Please continue to be the best brand and dealership. Thanks for a great experience and a great product I am extremely happy with my purchase. 👍We're delighted to know that you had an awesome experience with us at Lexus of Las Vegas! It's great to see your appreciation for our team and the culture we've built here. We'll continue striving to uphold those values of quality, integrity, honesty, and transparency. Thanks for recommending us - enjoy your new vehicle!
My go-to dealership
by jessica Sitomer on 12/29/2023Rachel Roemer has been my go to gal for all my Lexus leases. I actually shopped around for other brands but recognized that nothing beats her customer service and trustworthiness. The whole team there makes me feel welcome and there is an… atmosphere of class and luxury that I appreciateJessica, we're delighted to know that Rachel and our team at Lexus of Las Vegas have consistently provided you with top-notch service. Thanks for your loyalty over the years - here's to many happy miles ahead!
Great deals!
by Deb on 12/27/2023Roy, Musseo and Leo did a great job making sure I understood the process and was comfortable the whole way!Thanks for sharing your five stars with us, Deb! It's fantastic to know that Roy, Musseo, and Leo were able to guide you through the process and ensure a pleasant experience for ou at Lexus of Las Vegas. Happy driving!
Thanks for sharing your five stars with us, Deb! It's fantastic to know that Roy, Musseo, and Leo were able to guide you through the process and ensure a pleasant experience for you at Lexus of Las Vegas. Happy driving!
Professional services
by Brent on 11/19/2023Friendly staff, professional services, flexible processing. Overall, my vehicle purchasing experience was straightforward, relaxed, and pleasant.We're delighted to know that you found our staff friendly and professional, making your vehicle purchasing experience at Lexus of Las Vegas straightforward and pleasant, Brent! Thanks for the positive feedback!
Lexus of Las Vegas
by cb on 11/19/2023Lexus of Las Vegas on W. Sahara is an outstanding dealership. Jay was a super salesman. I called him late evening and he listened to my intentions and parameters. He was responsive and helpful, quickly made an honest deal, and stayed… late to make it happen on my tight schedule. He kept his word, followed up, and facilitated a hassle-free proper detail two days later. David and Luis were awesome on my drop and pick-up from the detail, and took time to show around the technology in my new 350-ES Premium. Solid experience all around. Thank you.We're so glad to know that our team at Lexus of Las Vegas was able to provide you with an outstanding experience! It's great hearing how Jay, David, and Luis went above and beyond for you. Enjoy your new 350-ES Premium, we'll be here if there's anything else you need in the future!
Fantastic experience start to finish
by JK on 11/13/2023Between Scott (Sales), Danielle (Manager), Don (GM), and Val (Detailer), I feel my entire experience with Lexus of Las Vegas was fantastic all around. I flew in from San Diego and they took care of me from the airport all the way to letting… me tape up my 2024 LC500 coupe on the side of the dealership for the drive back to San Diego. Did all paperwork(for the most part) remotely, so there was minimal to do in the dealership. Scott shot me a message later in the evening to ensure that everything went well on the drive home. If they have another special interest model in inventory in the future, I will instantly buy again from them.Our team at Lexus of Las Vegas takes pride in providing exceptional customer service, and we are thrilled to hear that Scott, Danielle, Don, and Val exceeded your expectations. We strive to make every step of the car-buying process seamless and enjoyable. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again in the future!
I love my Lexus!!!
by CD on 11/02/2023Buying my Lexus from Las Vegas Lexus was one of the best experiences of vehicle buying I have had. Vincent was the best salesman I have meant. He went above and beyond to give us the best customer service anyone could have asked for.… Vincent is truly the salesman of the year!!!We're delighted to know that your car-buying experience with us at Lexus of Las Vegas was exceptional and that Vincent provided excellent service! We'll be sure to pass along the kind words. Enjoy your new Lexus!
Best experience!
by Sabrina on 10/31/2023This dealership has friendly & professional staffs . Our salesman Scott Soulliere was awesome & got us what we wanted a brand new fancy Lexus SUV . But overall from salesman to finance department everyone was very helpful! If you’re looking… to buy new or used car I strongly recommended this dealership.Sabrina, we're delighted to know that Scott and our team at Lexus of Las Vegas were able to assist you in finding your new SUV. We appreciate the recommendation! Enjoy your new Lexus SUV!
Super dealership. No stress
by Debstr on 09/26/2023Nice group of people at Lexus of Las Vegas. No stress easy car purchase.This review is music to our ears! Thank you for choosing Lexus of Las Vegas.
Best dealership in Vegas
by MK on 09/23/2023Another outstanding experience at the Lexus of Las Vegas. Everyone is always very courteous and professional here. This is our third vehicle purchased there. Bill was our salesman. Very helpful. He made the entire process very pleasant.… Highly recommend this dealership. We love our new Lexus!MK, we're delighted to know you had another outstanding experience with us here at Lexus of Las Vegas! It's great that Bill was able to assist in making your third vehicle purchase a pleasant one. Enjoy the new Lexus and thanks for recommending us!
We're delighted to know you had another outstanding experience with us at Lexus of Las Vegas! It's great that Bill was able to assist in making your third vehicle purchase a seamless one. Enjoy the new Lexus and thanks for recommending us!
Great Dealership
by JKN on 08/25/2023Very professional, transparent and straightforward dealership experience. Chris Daw is an outstanding sales professional. He explains available options to getting a person happily in their desired vehicle, including sell or trade in… options. Ana Corbo was extremely thorough in explaining the options available for protecting our vehicle. This was also the fastest we were in and out of a dealership in the car we wanted from the start. Hands down best dealership experience in Las Vegas. Thank you.We're delighted to know you had such a positive experience with Chris and Ana at Lexus of Las Vegas! Our team always aims for transparency, professionalism, and efficiency. Thanks for the fantastic review - we appreciate it!
Leasing EZ
by Easyonu808 on 08/11/2023No pressure and no rush to make your decisions.Thank you for stopping by to share a great review of Lexus of Las Vegas!
Professional Service
by Blue ZL1 on 07/31/2023Easy and smooth transaction. Salesman Sam and Finance Manager Jason very helpful and knowledgeable. Make you feel comfortable and no pressure upfront and honest. Very good experience and will highly recommend for anyone looking for new or… used vehicle.We're delighted to know that Sam and Jason made your experience smooth and comfortable at Lexus of Las Vegas. We appreciate the recommendation! Enjoy your new vehicle, we'll be here if you need anything else in the future.
Best Dealership I've Ever Bought a Car From
by Bill J on 07/29/2023I bought a 2023 RX yesterday from Lexus of Las Vegas. The salesperson, Johnny, was amazing. I had a less-than-stellar experience at a dealership earlier in the day, and decided to drive over to Lexus of LV. Lexus of LV is amazing --… they have it together. I was interested in pre-ordering a 2024 GX. Johnny was happy to put in a pre-order, but suggested I consider the RX, for various reasons. He was patient and extremely knowledgeable (being that he worked at the dealership for over a decade and owns Lexus products). After about an hour and a half of looking at the RX and taking a test drive I left and later in the evening I decided to go with the RX. I am very happy with my decision and very grateful that Johnny steered me to the RX. The car is awesome. I had a Lexus previously but then for the last 15 years or so had BMWs. Never again will I buy a BMW. From now on Lexus is my car make. And Lexus of LV is the dealership I will go to, and Johnny is the salesperson I will work with. I have zero dislikes. Nothing but a 100% positive experience in every respect. All of the people at the dealership (finance) were wonderful. I highly recommend Lexus of Las Vegas. I will spread the word to all of my friends and neighbors. Buying a car can be stressful and not always fun. Johnny made it a truly enjoyable experience and I look forward to working with him again when we buy our next car.Bill, we're so glad to know that Johnny and the team at Lexus of Las Vegas provided you with such a positive experience. It's wonderful to see how much you enjoyed your Lexus RX purchase journey! We appreciate your recommendation and look forward to seeing you again for future car purchases.
Transparent and customer centric
by Tarun on 06/16/2023Everyone was very welcoming and patient throughout the process, My special thanks to Danielle, Jhony, and Jason. Thanks to V from the Lexus service center who initially guided us to go for this model.Thank you for such a kind review! We're so glad to hear that our team at Lexus of Las Vegas provided a noteworthy experience and guided you to the model that was right for you. Cheers to the road ahead!
Outstanding from the start!
by JP on 06/01/2023Loved my time at the dealership. We had good negotiations and came to an agreeable conclusion that was fair. Chris our salesman was very friendly and understanding of our needs and wants at every level opened an opportunity to be taken care… of instead of be sold too. I loved doing business with him and in the future I would look him up to help with our next vehicle adventure. I have never has a Lexus or a Toyota product and my research pointed to Lexus as the most logical choice and Lexus of Las Vegas helped immensely to feel conferrable and confident in our choice. Thank you for all your help and understanding even though I was a little tuff in the negotiations. Looking forward to being part of the family.We're thrilled to hear that Chris provided you with an outstanding experience at Lexus of Las Vegas! Your acknowledgement means a lot to us, and we appreciate your trust in our team to help you find your perfect vehicle. Congratulations on joining the amazing Lexus family; enjoy it!
Excellent service
by John H on 05/26/2023Treated extremely well and Lexus was very competent in answering all our questions and concerns. Special shoutout to Rachel R. She was very professional and a pleasure to deal with.John, we're happy to hear that you had a great experience with us at Lexus of Las Vegas! Thanks for taking the time to share your positive feedback, and we'll be sure to pass along your shoutout to Rachel. Truly, it was our pleasure to assist you!
JAY'S THE BEST
by Stuart on 05/11/2023Excellent, trouble-free, stress-free experience. Jay (internet sales manager) knew what we wanted and he delivered! This is the second vehicle I purchased from Jay which I didn't plan on doing at first...was looking a CT4 Black Wing but… Jay was persistent. Regards, StuartStuart, thank you for the review and for shouting out Jay! We're proud of our team's dedication to finding the right vehicle for every customer, and we appreciate your trust in us for the second time. Enjoy your new car, and we hope to see you again at Lexus of Las Vegas!
Not Like a Typical Sales Crew
by mikekaster on 05/01/2023It's been a while since I purchased a new car at the dealership. Krystal helped me get back on track and led me through the process seamlessly. She made a few helpful suggestions and answered all my questions with accurate information. With… her help, I could reach at the purchase decision fairly quickly. She did not give an impression of a typical sales person but rather acted as a consultant working on my side. Jason at Finance was another pleasant surprise. I had never purchased an extra warranty with more than 7 new car purchases in the past. However, this time I bought a 4-year extra warranty with confidence as he advised. I am a big believer in Lexus brand and this is my 4th Lexus. It is my first deal with Lexus of Las Vegas and this whole experience deepens my trust in the brand. I really appreciate the hard work and good efforts of all the members, especially Krystal and Jason.Krystal and Jason are thrilled to know your experience at Lexus of Las Vegas was seamless from start to finish. They always aim to provide accurate information while working alongside you as trusted consultants. You made a wise choice purchasing the extra warranty; we value your trust in our brand. We thank you for your business and look forward to assisting you again in the future!
Great Experience
by Andy G on 04/02/2023I have bought many vehicles over the years and must say that from the time I arrived at this dealership I was treated as a valued customer. Kudos to the entire team at Lexus of Las Vegas.
- Complimentary Loaner Cars
- Complimentary Drinks
- Complimentary Coffee
- Shuttle Service
- Cable Television
- English
- Arabic
- Tagalog
- Persian
JC, it's fantastic to know that Chris was able to help you find the perfect RX 350 at Lexus of Las Vegas. We're grateful for your loyalty and appreciate your kind words about our team! Enjoy your new ride!
by Lexus of Las Vegas on 01/03/2024