Customer Reviews of Findlay Chevrolet
Review type:
Salesman ELI COLUMBUS
by Joseph E on 03/26/2025updated 04/02/2025My salesman is Eli Columbus , he contacted me and we discussed what vehicle I wanted to purchase. I showed up to the dealership with my wife and 2 year old son and he welcomed us with a handshake asked us if we needed anything before we got… started , Eli then proceed to show us the way to the vehicle , gave my family and I a chance to take a look at it . Took a test drive in it , then got back a went with the purchase process . While waiting for paperwork to get done , he continued to check on my family and I asking us if we needed anything . Eli is a great salesman he is a caring person making sure everyone is happy with the purchase and the visit , the fact that he kept checking on my family and I to make sure we were ok made it a lot more comfortable. I WILL be coming back to purchase my 2nd vehicle with Eli Columbus. It was an awesome experienceMy Chevy purchase
by mukeflood19 on 01/15/2025updated 01/23/2025After receiving excellent service from Rory on her 2022 Suburban my wife walked me over to the sales side. It was our 30th wedding anniversary and my wife bought me a 2024 Silverado HD from Travis Martinez. On a scale of 1-10, the whole… purchase from Travis Martinez was a 12. Vehicle walk through with Christine was a 10. Christine was very knowledgeable and helped set up the Onstar for both mine and my wife’s Suburban. The whole experience was a 10 and I would highly recommend Travis to friends and family.Thanks! We always want to hear back from our clients and we're glad you had such an excellent experience with us! Thanks again for the recommendation, and have an amazing day!
Very helpful, honest, and professional
by Rikki Martin on 05/04/2024David E. was honest, helpful, and extremely efficient! I truly appreciate the experience. This is the second car I have purchased here. Both times the service exceeded my expectations.Rikki, we're happy you found our staff to be so supportive during your experience here at Findlay Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Easy and efficient truck buying.
by Danny on 07/24/2023I did not have a lot of time to shop and waste sitting at the dealership. A sales team found what I wanted and I went in for a test drive. I was out of there in 20 minutes. All of the time consuming paperwork was done through email and text… and then I only spent another hour when I went back to sign everything and drive away with my new truck.Danny , Findlay Chevrolet would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
New car purchase
by Mike Bake on 04/14/2023I walked into the dealership with a bad vibe from previous car shopping experiences, but Mo and the team was great. Mo was juggling two customers at one time, but I never felt like I was just sitting around waiting for him! The customer… service and experience was great!!Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
Friendly Findley.
by Happy Camper on 09/05/2022This dealership has been around for many years, our household has bought three cars here, and will likely buy here again when our son is ready. The staff is pleasant to work with and, negotiating a good deal, is a big deal.Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
Great Customer Service
by Tom and Dotty on 08/29/2022The sales representative made purchasing a new vehicle a pleasant experience.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
Maverick lady
by Burt on 08/17/2022If you take delivery at the dealership they are probably OK. I’m still waiting for paperwork—my copies of bill of sale, warranty description, etc. The Maverick lady didn’t leave me a copy of anything. Probably not good to buy out of… state.Burt, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
2022 Tahoe
by Chuck on 05/28/2022I felt really comfortable with Gary through the purchase of my Tahoe. He was fair and upfront through the whole process, even though it was over the phone. Thank you.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
My 2022 Tahoe Premier
by Bry on 05/04/2022I can not explained how happy and pleased we are with our Second Purchase from Findley Chevrolet. Matt Masluk makes it easy! Thank you Matt.Bry, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
Best car buying experience
by Andrea Reid on 04/20/2022We were traveling home from vacation and called to see if they had a specific vehicle for our daughter. They had one in stock so we stopped in and told them we were tired from traveling and didn’t want to go back and forth with numbers and… told them what we were willing to work with and wanted. They made it happen and were very fast in paperwork and able to get us in and out in no time! Very pleased with this dealership!Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
Quick and fair
by Edward on 04/05/2022Professional staffThank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
A’maize’ing salesperson
by Super Mario on 03/25/2022Great dealership with a very friendly salesman, Ray Jimenez.Thank you for this amazing review! We really appreciate your business. Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
Quick and Painless
by John Alley on 03/12/2022Made my purchase very easy and painless. Gary Nelson my salesman was awesome highly recommend.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
Finally bought a new car.
by Carrie Spiropoulos on 03/12/2022I want to thank Mike and Martrell for taking the guess work out of buying a new car. Took me 16 year to make the decision. They were patient and listened to my issues. They worked with me to get me into the car I wanted. I am really happy… with my Chevy Trax. Thank you! Carrie SpiropoulosThank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
Hot Red Blazer
by Paul Sanucci on 12/21/2021Very enthusiastic, good vibe in and around the dealership. Internet sales very helpful, will get right to the point, Price! I was recommended to Findlay by my neighbor who had a great experience with Findlay as well. Issac was my sales rep,… very knowledgeable and friendly answered my questions, great guy.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
Purchase
by Tim on 08/26/2021Sam was top notch. Sale was easy and smooth.Findlay staff was very courteous and treated us very well. Would highly recommend!!We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
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by JAZaccone on 07/12/2021I came into the dealership after receiving an advertisement with a generous offer to trade in my current vehicle. After driving to the dealership the salesman told me the advertisement would not be honored as written and after I broke… down the figures the result was a minimum $4500 loss on my part. After leaving the dealership I got ahold of a sales representative to get some more information, at which time they seemed more interested in honoring the deal as advertised. I was convinced to return to the dealership the following week and after driving there I was informed that my time had been wasted and that they no NO STOCK to sell outside of used cars and a couple of pickup trucks, even though I was told there were other vehicles, which I was interested in, in transit. The sales person made a point to contact me that morning to verify the time I would be arriving at the dealership, but also failed to notify me that they didn't have any of the stock they said they would have, which would have saved me the trouble of driving there basically just to be turned away. I could go on, but I'll leave it at that.Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
2021 Corvette Stingray
by Paul Naughton on 06/10/2021When signing the documents. The financial guy mentioned about extended warranty. He mentioned to me that the oil change would cost $ 150.00. I then decided to get the silver plan. When I was going over the documents in a relaxed state at… home. I noticed each maintenance visit was a $ 100.00 deductible. I am now having second thoughts. When I was with the financial guy all I can remember was signing. We need to slow down the process. I spent a lot of money and will be spending for the next seven years.Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
Ray is awesome and caring
by Michael on 05/25/2021As I mentioned we worked with Ray at the internet department and he is absolutely awesome caring , knowledgeable and professional. Now days it is is extremely rare to find a sales representative at a car dealership to have all of the above… wonderful qualities. As I was getting ready to break the deal and walk out the dealership the last moment I texted Ray and asked for help and sure enough he came to my help with passion and great listening skills as truly he showed care. Sure enough Rays skills paid off and not only he saved the deal but also we reached out to our goal. Fantastic sales Ray my hats off to you and I hope that the dealership management realize what an asset Ray is to Findlay Chevrolet.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
A real lemon Traverse
by Carol on 05/25/2021I would not stick anyone with this Traverse many people have had issues and I did know this when I bought it I was just giving a sales job on what they can do to earn my business and after that don't let the door hit you on the way out my… leg is killing me and I can hardly walk from the seats I feel like a cripple I have been to a chiro doctor and now an ortho doctor if my leg is now popping I cannot see over the front of this car it is awful it is the worst car and Chevy that I have ever owned I've never had issues with any other car besides there are big spots so that when you put your sunglasses on you look out them and they hurt your eyes there are many other issues too numerous to mention with this SUV I wouldn't pay a dollar for it and I had to pay over 30,000 go figure like I said Doug Fleming is very very very nice and can't do anythingWe appreciate the open and honest feedback and it will be reviewed with our team. Please reach out to us directly if there’s anything we can do to help alleviate these issues for you.
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Colorado
Chevrolet Equinox EV
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Spanish
Joseph, we're happy you found our staff to be so supportive during your experience here at Findlay Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.
by Nyla Silvester on 04/05/2025