Customer Reviews of Fairway Chevrolet
Review type:
Bait and switch
by P.toombs on 08/16/2024Scheduled a test drive 2 weeks in advance. Vehicle wasn’t there. Tried to up sale $15000. Pushy salesman. Helped 2 customers at the same time. Not dedicated. Sonie Megia Had amazing customer service that’s why we bought the vehicle.Untrustworthy business practices
by Juny Lynne on 07/10/2023I requested two used cars from this dealership, was told they were both available and drive down to be told that they 'didnt pass inspection'. One car is still on the website, and I got a notification that the price dropped! The same one… that didn't. Pass. Inspection?Juny, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (702) 522-0580 at your earliest convenience to discuss how we can turn this experience into a positive one.
Fairway
by Michael on 03/13/2023All smooth transactionMichael, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Lied To
by jimboha on 12/27/2016After 3 weeks of deciding which Chevy to buy and getting me "Internet Price" from the sales rep and in email, they refused to honor this price when I finally went into the dealership. What a joke -- just a bunch of [non-permissible content… removed].DO NOT DO BUSINESS WITH THEM OR THEIR HENDERSON STORE
by johnsonhotel on 04/23/2010I pride myself in buying fleets for my company. When I walked in to this dealership, not 1 person greeted me, & then there is a guy walking around half bald in an old suit, like he owns the place. I sat there for about 15 minutes until… someone finally helped me, then we started looking at units, it was ok. But just then when I thought everything was ok, the GM comes over & tells me he will have to charge me 25% over retail, because of the amount of units I needed. His name was Terry I think. To put an end to this dealer, they are falling apart & going out of business. I am very happy to say I bought 45 units from the [another] dealer.Not too bad for a cash sale
by bwm258 on 06/01/2013updated 06/05/2025I worked with Rolando at Fariway Chevrolet and made it apparent from the beginning that I was setting the tone and demeanor of any potential sale. May have sounded harsh but too many auto salespeople in this town are horrible and… disrespectful! Rolando understood my concerns and did everything in his power to shuffle paperwork as quickly as possible (4.5 hours from walk-in to drive-out). I got a "fair price" for my 2011 Ford Escape with 12,000 miles + cash contribution to the sale. It was a bit more than I wanted but I got the exact car I had been looking for for 2 years. All staff have been friendly, especially Louie in Parts. I'd prefer to go to Car Max but Rolando may have hooked a future customer. I highly recommend talking with Rolando if you are at Fairway Chevrolet!Thank you very much for the kind words.
Don't let them con you
by Upset123 on 12/17/2013updated 06/05/2025WARNING: Fairway Chevrolet loves to charge a $600 concierge fee, and they will probably not ask you point-blank whether you want to pay it, and they will probably not provide a list of what the fee entails. I understand that I should have… been more careful before signing, but here is how they snuck it on me: After first trying to charge $2000 above the sticker price, the salesman finally leveled with me and went down to the correct price. At one point, he wrote down a total amount, which included financing. He kept bringing up this concierge service but did NOT give me a list of what it would involve. I asked about it several times, and he just answered Its included. I'm including it for you. Of course, by the time I signed the contract, it was late at night and the finance guy rushed me through it. The next morning, I looked through everything, and, lo and behold, I was charged a BS concierge fee of $600. I had bought my last three vehicles through CarMax, so I was not used to such dishonesty. I called Fairway and learned that the salesman had pulled a slick one and meant that the fee would be included in the TOTAL that he had written down. I spoke to a Manager named Brett and asked if we could redo the contract without the fee, especially since I was never provided a list or explanation of it. He said no, reminded me that I signed my name to it, and declared that they need to charge this fee in order to make money off of their sales. So, I said the only thing left to say Congratulations, sir. You got me. After that scummy move, I will never buy from this place again. I later went in person to ask for an explanation of this fee that I was conned into, and the list is an absolute joke. I would never have agreed to pay $600 for it.Best buying experience ever!
by El_Sapo on 10/25/2012updated 06/05/2025The sales (Diego) and vehicle delivery (Emmy) staff were very knowledgeable and courtious. I felt no pressure in the purchase negotiation. I purchased my last car, an Aveo, from this dealer.
Serving Las Vegas since 1969, our family-owned Chevrolet dealership has been a trusted part of the community for over fifty years. Through multiple generations of leadership, we've maintained our commitment to providing quality Chevrolet vehicles and exceptional service to our customers.
As one of Las Vegas's longest-operating Chevrolet dealerships, we combine decades of automotive expertise with modern service capabilities to meet all your vehicle needs. Whether you're in the market for a new Chevrolet, seeking a quality pre-owned vehicle, or need professional service and maintenance, our team is here to help.
Our longevity in Las Vegas speaks to our dedication to customer satisfaction and our deep roots in the community. We invite you to experience the difference that comes with working with a family-owned dealership that has served local residents for over half a century.
- Complimentary Coffee
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area
- After Hours Drop-Off
- English
- Spanish
Thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (702) 522-0580. We look forward to hearing from you.
by Peter Joyson on 08/21/2024