AutoNation Toyota Las Vegas
Customer Reviews of AutoNation Toyota Las Vegas
Review type:
Service Repairs
by Crown Eagle on 05/28/2025Excellent customer service and car repair performance. Customer service staffs are courteous/ respectful to customers…very professional. Floor spaces were clean and well maintained by sanitation personnel. Keep up the good work, BZ!kd
by 2025 bmw on 05/13/2025Excellent service with Tatum and Ivan. thank you both and thanks for saving me time. Have an awesome weekTop Service man
by GaryPar on 05/08/2025Always count on Tim Phillis to take care of my car when I come in. He oversees all of his clients vehicles and keep us abreast of how things are going.Hi Garypar, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Great service
by LVKaren on 04/30/2025I have been taking my Camry to Auto Nation since I got it. They are always easy to work with and make it easy to make appointments. They have a shuttle service to take you to work and they'll when come pick you up to get your car again.… Service staff are great too.Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
I had a smooth experience
by Nadalynn on 01/03/2025updated 01/13/2025Everyone was so friendly and knowledgeable. As soon as I pulled up my service adviser Johnathan greeted me, took care of my car’s need and was smooth sailing from there. It was quick and easy.Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Crook23 on 10/21/2024Dealership is clean and service advisor was amazing!Hello, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Service
by HansOme on 10/19/2024Fast service….Hi, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Department
by Anna Perez on 05/08/2024I am pleaaed with the service I received at Autonation Toyata for my 2023 Venza, communication was good, everything was explained to me that needed to done for my vehicle, and the work was completed in a timely manner.Hi Anna, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Lights cable Repair
by Kana Cons on 03/15/2024Tatum is my service rep. She was very efficient and helpful. I highly recommend auto nation and Tatum!Hi Kana, thanks so much for the warm recommendation of the team here at AutoNation Toyota Las Vegas. If you ever need help, just give us a call. Happy motoring!
Auto Nation Las Vegas Service
by Umilani on 03/07/2024Tatum did a wonderful job. She kept me informed and provided accurate time estimates. Good jobHi Umilani, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!
Great dealer
by Christian T on 01/30/2024Extremely helpful and useful within a timely manner.Hi Christian, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Car buying
by Tarakinak on 01/18/2024Dany Nguyen is not hard to deal with very helpful and take good care of us.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
David is awesome
by Candy Lyla on 12/12/2023He always finds a solution for any of my concerns and also helps others in the same manner. I appreciate all he does. He is the reason we keep coming back to this location.Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.
Fast and efficient service
by Matthew on 12/08/2023Pretty decent service from them, they would have got 5 stars but the service advisor area is a cluster. Move Me 3 times from one desk to another which was irritating without apologizing for the mix up. Unprofessional. Other than that I… haven't had a problem yet with service from them. Oh and they did not give me an estimate when I asked them 2xs for it. Had to pry the estimate from them..weirdHi Matthew, thank you for taking the time to leave us feedback. We will use your comments to refine our efforts to ensure this issue does not happen again.
How can mechanics forget this
by Routine No on 12/04/2023Simple oil change at least what I thought. Mechanic forgot to put the cover back on under the car. Well one screw so it is dragging under neither now.Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (702) 605-5801 so we may identify ways to improve your experience.
Rhoda Thompson, Toyota Camry, 2023
by Taylor3141 on 12/02/2023As new residence of Nevada, we were very pleased with the help received on our 2023 Toyota. It was worth the 50 mile drive we appreciate the help and look forward to our next visit. Performance was great.We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
2008 Lexus GS460
by 2008LexGS460 on 11/30/2023I believe my service representative name was Shane. Shane was great. Very knowledgeable, friendly, a d professional. Took care of my Lexus with the best service ever. Got me in and out in 2hrs fir a full alignment. Really appreciate his… professionalism. Would definitely recommend this dealership, and if you want a great service provider, pick Shane! Thanks Shane. 2008 Lexus GS460Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Las Vegas and we hope to be of service again in the future.
Damaged rims
by Acatoe123 on 11/29/2023My rims were damaged and it was attributed to curbs.l, although they were not there prior to my service appointment. I was informed that the marks and gashes were clearly old.Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Las Vegas take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5801 to discuss what we can do to help.
Complimentary change oil and flush coolant
by CarloAustria on 11/24/2023When I came on Nov 22, Wednesday, I had an appointment with Michael bigness but he wasn't there at his desk. So they paged him and I was waiting for few minutes. A service guy who looked like Asian (sitting close to Michael bigness)was… helping me to processes my complimentary service while waiting for Michael bigness. I was happy when they gave me the complimentary oil change. I waited for almost 2 hours to finish the service. I'm glad that the guy helped me without waiting for so long and also I appreciate Michael bigness too.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Inspection
by Sergio Landa on 11/23/2023I was given a two hour time frame for the service to be rendered by, and they exceeded expectations! It was done within the hour! Since I was not expecting the service to be done so fast, my wife and I went shopping and I returned three… hours later. And when I walked by my service host he remembered who I was and told me my car was ready. Amazing service!!!Hi Sergio, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Door lock repair
by Vegas Camry on 11/22/2023The door lock function on my 2013 Camry Hybrid failed. Due to this, the fob would not engage the car's alarm nor lock any of the doors. I called my service advisor on a Thursday and he made me an appointment for the following Monday… morning. There was no safety concern so I was fine to wait the few days before bringing the car in for service. The lock mechanism was repaired within a few hours and everything works like normal.Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
by Rose Schmidt on 05/15/2025