Customer Reviews of AutoNation USA Henderson
Review type:
Satisfied Customer
Satisfied Customer
by Wonderful on 10/12/2024updated 10/21/2024I had a great experience with Ron at AutoNation , I bought a beautiful car and am so happy with it . Ron was extremely knowledgeable and very helpful , I definitely recommend AutoNation for your car buying .Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Henderson! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great Service
by Itsjaqi on 08/17/2024updated 08/23/2024The process was seamless from start to end. I drove away with the car of my dreams.Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Customer review
by Jasmine on 08/13/2024Agustin was very professional and charismatic. As a first time buyer he definitely made this process super easy!Hello Jasmine, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Henderson. If you ever need help, just give us a call. Happy motoring!
Highly recommend working with Diego
by Kayla H on 04/20/2024Diego was extremely thorough, professional and made the process of selling my car as easy as possible. We will definitely be going back and seeing him again when we are ready to sell my Husbands truck.Hello Kayla, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Lying and does not honor the contract.
by Jon on 03/10/2024Purchased a used car (almost new, 2k miles) here and the car only came with 1 key. Part of the contract was I will get another key. It's been a month and still nothing. Just bunch of excuses. Ron was the Salesman and he's just keep lying.… He says he's not there today even though I know for sure that he's working. Will not do business here again.Hello Jon, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (725) 400-4001 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Brand new camry
by Graciela on 02/27/2024Graciela helped me get into a brand new camry I appreciate all she did to help me get the car of my dreamsGraciela, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Sales person!
by Juliamowis on 12/30/2023Graciela Román !!! She was the mos patient and friendly sales person I ever met!!! She was great 👍Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Henderson. If you ever need help, just give us a call. Happy motoring!
Sale
by Hernandez on 11/14/2023Nuestra agente de ventas Graciela fue muy amable y muy professional, hizo un excelente trabajo Gracias!Hola Hernández, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!
Buyer
by Elizabeth on 10/30/2023Everyone was extremely helpful and I was happy to walk a way with my new purchaseHi Elizabeth, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Overall
by Luis F. on 09/20/2023Great service and Good Suggestions. Shoutout to Agustin who works at the Henderson location.Hi Luis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Car sale
by Jennifer on 08/29/2023It was such a great experience. Ron was so nice and even helped me return the rental i w as s driving. I will always buy my cars here from now on. Thank you so much.Hi Jennifer, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Henderson. Drive safe, and we'll see you on the road.
Car purchase
by MikusJB on 08/29/2023The women who helped us were patient, knowledgeable, and courteous. My wife (who hates vehicle shopping) actually had a pleasant experience. We will definitely stop here first for our next purchase.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Jose Escobedo
by Dcidmopar on 08/15/2023Jose is the best salesman I could have asked for. Knowledgeable and made the experience feel like I was working with a friend.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Henderson. Don't hesitate to call us if you ever need anything. Be safe on the road!
Time for a New Car!
by Denise W on 07/10/2023My experience with AutoNation Henderson was fantastic from the estimate of my car to getting in and driving away in my new used car! Grace was absolutely fantastic and stuck with me thru the entire process and answered all my questions.… Loved how she kept coming back to me thru each step to check on the progress of my deal. Thank you so much for making this car buying experience so wonderful.Hi Denise, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Beastmode
by Deez nuts on 07/04/2023Very easy going don’t put the pressure on very enjoyable expieranceHi Deez, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Horrible service
by Jose sand on 06/29/2023Bad service, sale rep and finance manager where very argumentative and confrontational about my finance option,(I use my own bank to finance) I was not treated right, 3 week (almost 4 now) after and I haven’t received a call to pick up my… green slip( my plate expire July 7th. After I pick up my vehicle and not body walk with me to show it to me, just gave the key and ignore me, car was delivered dirty from inside and outside. You lose my businessHello Jose, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (725) 400-4001 to discuss what we can do to help.
Miguel Saucedo
by Miguel S. on 06/28/2023Thank you I’m really happy with my purchase of my new 06 Chevy Silverado also want to thank Graciela Roman she did an awesome job on answering all my questions and making everything so easy and smooth for us I will give her five stars… definitely will go back to her great customer service and personality. Thank you!Hi Miguel, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Henderson. Please don't hesitate to reach out if there's anything additional we can do for you.
The Best
by Michael C on 05/24/2023Drew was the best. Honest and professional.Hello Michael, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Found the Toyota Camry I was looking for
by kyuscho621 on 05/23/2023I found an online ad via Carfax. I appreciate Matt and Jose going out of their way to pick me up at the airport since I was flying in from out of state to conduct the purchase. While the car meet the requirements I was looking for and the… car ran relatively well, I found some issues with the buying process. I feel that all the pictures pertaining to the car ought to be uploaded to Carfax or any other online marketplace beforehand - I plan on notifying Carfax to make sure that all pictures are uploaded to make all pictures are submitted so dealers cannot omit damage to consumers if the damage is not reported to Carfax. Only one picture was uploaded to hide cosmetic damage to the paint - the right rear passenger door and the right rear bumper. In addition, I noticed power steering fluid leaking from either the lines connecting to the reservoir or the power steering rack itself while driving the car back home. Aside from that, the car buying process was relatively painless.Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
Wonderful as always
by Cmozz143 on 03/24/2023Joseph was amazing as always. We have purchased numerous cars from him. He always gives respect, knowledge and somehow seems to always find us exactly what we want!Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Purchased a vehicle
by ConnarV on 03/16/2023Went in knowing what vehicle I wanted, had it financed and ready to go within 2 hrs! Fantastic service by Roy and the reps who assisted us!Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
We make it easy - we'll buy your car with a check that you can deposit the same day, our 1Price Pre-Owned Vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Henderson! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
by Nora Sutter on 10/23/2024