AutoNation USA Henderson
Dealership Sales Review
I found an online ad via Carfax. I appreciate Matt and Jose going out of their way to pick me up at the airport since I was flying in from out of state to conduct the purchase. While the car meet the requirements I was looking for and the car ran relatively well, I found some issues with the buying process. I feel that all the pictures pertaining to the car ought to be uploaded to Carfax or any other online marketplace beforehand - I plan on notifying Carfax to make sure that all pictures are uploaded to make all pictures are submitted so dealers cannot omit damage to consumers if the damage is not reported to Carfax. Only one picture was uploaded to hide cosmetic damage to the paint - the right rear passenger door and the right rear bumper. In addition, I noticed power steering fluid leaking from either the lines connecting to the reservoir or the power steering rack itself while driving the car back home. Aside from that, the car buying process was relatively painless.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes