Michael Hohl Chevrolet GMC
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Customer Reviews of Michael Hohl Chevrolet GMC
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Dishonest Sales Tactics
by K James M on 10/01/2024*#* PSA - Public Service Announcement *#* Public, I alert you to please be aware of this dealer. If you decide to do business with this Michael Hohl you must beware of the dishonest tactics which they displayed trying to get trade values… and buy a vehicle. They are without a doubt taking advantage of people on trades and 'extras'; I have purchased dozens of new vehicles and this is by far the absolute worst experience my wife and I ever had. The salesman and sales manager displayed typical dishonest dealer tactics. I came in with numerous competing trade offers from local dealers and online car selling services, they had the nerve to come back with numbers significantly lower than anyone else in the are. One vehicle was ATLEAST -4,000 and the other approximately -3500 less than I received from Carmax, Corwin GMC, Mercedes Reno, Driveway, Nissan of Carson, GiveMeTheVin and Carvana. They some how presented me with even more slime ball tactics when they gave me a deal breakdown sheet (attached) which included a whopping 6,994 worth of added accessories. How they provided this sheet with a straight face is beyond me. Bonus slime ball points for having salesmen look at the truck acting like others were interested while we were waiting for numbers on the truck and trades. I let them know the deal is absolutely not happening and the offers were insulting and I thanked them for their time and walked, lo-behold I get a call two hours later when I am back home in Reno and the Sales person stated if you come back after 5 PM we will have a deal. I told him it will not be happening and would like to speak with the sales manager as to why they couldn't do this while I was there and why the were trying to take advantage people. Instead they chose to waste my families morning. Unsurprisingly I never received a call; I received an email from the General Manager a few days later asking if I needed any help; I let them know what happened and still never heard back. If you don't want to be taken advantage off I implore you to please go elsewhere. If you need a ACTUAL extended GM service contract you can buy them after the fact from knapp service contracts or Todd at MacMulkin Chevrolet for a fraction (70% less) of the cost Michael Hohl is charging. I purchased from a neighboring dealer and they didn't bat an eye at my trade values or me not wanting to pay any add ons with the same discount as Michael Hohl. My wife and I will be telling every person we know what happened here. Three words to describe this dealer = disgusting, dishonest and terrible.2017 GMC Acadia Denali
by NoNeed2doso on 03/28/2017I failed to notice that the dealer added a "Dealer Adjustment" to the sticker, and that the dealer "negotiated" from that price point. I have always negotiated a price less than MSRP; in this instance, I paid MSRP plus the "Dealer… Adjustment". Basically, I paid WAY too much for the vehicle and while that is on me, it also influences my replies to the questions. No, I would not recommend this dealer but I would remind any potential buyer to follow the maxim "buyer beware". The dealer's rep certainly did me no favors.Helpful and friendly staff
by 1sttruck90 on 07/20/2016updated 08/03/2016Went in to "just look". The salesman, Chazz, was friendly and helpful. After a ride In a truck we liked, let us take it to the store. My wife and I feel we received a good deal on a great truck. Very satisfied with our experience. This is… my wife's third car she has bought from this dealer.Purchase of 3500 GMC Denali
by Bykerman22 on 05/11/2016Purchased my 2016 GMC Denali from Michael Hohl, this my second purchase from this dealership. Both experiences were without a doubt enjoyable. My kidoos go out to Steve Brown also Ron and Dustin. Together their professionalism and knowledge… made this the experience that I was refering too. Also, would like to give the service dept. headed up by Nathan and Mark a tip of the hat.When you want a great vehicle at a great price! Michael Hohl
by Highcountry76 on 05/03/2016Great people, great vehicles. I came in to view 2 new vehicle colors on the Silverado and left with an Amazing truck at an unbeatable price! They made me an offer I couldn't refuseGreat speedy transaction
by Proudfather on 03/29/2016Awesome salesmen (Chaz and James ) and sales manager (David) provided for a seemless transaction.Exceptional experience
by jackson1585 on 02/10/2016Buying my 2016 GMC 3500 was a snap at Michael Hohl Motor Company in Carson City. From sales to finance everything moved nicely and customer care and courtesy was outstanding.buying a 2015 Denali
by dkw28 on 10/14/2014The buying experience was great from beginning to delivery. Everyone was pleasant, professional, and knowledgeable. Jordan was particularly helpful when she delivered the car, reviewing every button, dial, and screen with us (and there are… lots of them in these new computerized vehicles). I would send family and friends to Michael Hohl and plan buy future vehicles from them as well. Overall, just a great experience!!Purchase New Car
by mickiejo on 10/07/2014This was our 3rd car purchased from Michael Hohl in Carson City. Obviously, we have always been happy with their service. Loved our cars and trucks and they have always been so helpful with any questions and concerns. We will definitely… keep buying from them.Poor DMV and Title work
by bborton on 09/08/2008I purchased 3 2007 pontiac vibes (all were new cars) I had to wait 6 mos to get a title for one car 6.5 months for the 2nd car. The 3rd car still has no title. The title work was done incorrectly sent to the wrong DMV office and the wrong… names were used. I still don't know when we will get the title for the 3rd car. All cars were paid for in cash. Michael Holh has not offered any meaningful help. Now they are requesting a title with the wrong address on it so they can get a title that will be changed later. Completely unsatisfactoryNo complaints
by meternerd on 02/08/2014updated 05/23/20252014 GMC 3500HD truck. Good price, no pressure sales, helpful service dept. and 48 mos, 0% financing. Happy all around!
About our dealership
K James, we regret that we could not reach an agreement on the vehicle you were interested in. We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. As such, all information is prominently disclosed on the proposal each client receives prior to making a buying decision. We would like to discuss this further. Please reach me at any time. Samantha Morse Customer Relations Manager samantha.morse@michaelhohl.com Phone (775) 883-5777 ex:2619 Cell phone (775) 781-6903 Cell (775)781-6903
by Samantha Morse on 10/05/2024