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Michael Hohl Chevrolet GMC


3700 S Carson St, Carson City, NV 89701 (map)
Today 8:00 AM - 8:00 PM
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Yes (0) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Dishonest Sales Tactics
Written by K James M on 10/01/2024

*#* PSA - Public Service Announcement *#* Public, I alert you to please be aware of this dealer. If you decide to do business with this Michael Hohl you must beware of the dishonest tactics which they displayed trying to get trade values and buy a vehicle. They are without a doubt taking advantage of people on trades and 'extras'; I have purchased dozens of new vehicles and this is by far the absolute worst experience my wife and I ever had. The salesman and sales manager displayed typical dishonest dealer tactics. I came in with numerous competing trade offers from local dealers and online car selling services, they had the nerve to come back with numbers significantly lower than anyone else in the are. One vehicle was ATLEAST -4,000 and the other approximately -3500 less than I received from Carmax, Corwin GMC, Mercedes Reno, Driveway, Nissan of Carson, GiveMeTheVin and Carvana. They some how presented me with even more slime ball tactics when they gave me a deal breakdown sheet (attached) which included a whopping 6,994 worth of added accessories. How they provided this sheet with a straight face is beyond me. Bonus slime ball points for having salesmen look at the truck acting like others were interested while we were waiting for numbers on the truck and trades. I let them know the deal is absolutely not happening and the offers were insulting and I thanked them for their time and walked, lo-behold I get a call two hours later when I am back home in Reno and the Sales person stated if you come back after 5 PM we will have a deal. I told him it will not be happening and would like to speak with the sales manager as to why they couldn't do this while I was there and why the were trying to take advantage people. Instead they chose to waste my families morning. Unsurprisingly I never received a call; I received an email from the General Manager a few days later asking if I needed any help; I let them know what happened and still never heard back. If you don't want to be taken advantage off I implore you to please go elsewhere. If you need a ACTUAL extended GM service contract you can buy them after the fact from knapp service contracts or Todd at MacMulkin Chevrolet for a fraction (70% less) of the cost Michael Hohl is charging. I purchased from a neighboring dealer and they didn't bat an eye at my trade values or me not wanting to pay any add ons with the same discount as Michael Hohl. My wife and I will be telling every person we know what happened here. Three words to describe this dealer = disgusting, dishonest and terrible.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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Samantha Morse on 10/05/2024
Dealer Response
K James, we regret that we could not reach an agreement on the vehicle you were interested in. We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. As such, all information is prominently disclosed on the proposal each client receives prior to making a buying decision. We would like to discuss this further. Please reach me at any time. Samantha Morse Customer Relations Manager samantha.morse@michaelhohl.com Phone (775) 883-5777 ex:2619 Cell phone (775) 781-6903 Cell (775)781-6903
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