Gregg Young Chevrolet of Omaha
Customer Reviews of Gregg Young Chevrolet of Omaha
Review type:
Got myself a brand new Chevy!
by Alicia Goering on 04/02/2021Bill was an excellent host for your dealership and went above and beyond to show and sell me my beautiful new trailblazer. He did a great job going over all of the bells and whistles for my new car and made us extremely comfortable with the… process. Highly recommend this dealership to anyone looking to purchase new or used!Our salesperson Manny was great!
by DanDeSive on 04/05/2017updated 04/18/2017Our salesperson Manny was great! He made it the best car buying experience we've ever had. We would highly recommend Gregg Young to anyone.Thank you for taking the time to write this review. We are pleased to hear that Manny was able to provide an efficient and overall positive experience. Regards, Ed Zachary Vice President
2017 Silverado 1500
by Huskerzus1 on 04/14/2017Everyone friendly and professional. Dealership gave me a great deal on my trade in and on the purchase of my new truck.Thank you so much for taking the time out of your day to share your experience with everyone. We believe in friendly and professional customer service and I'm glad that our team made such a great impression on you. We hope you enjoy your new truck and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Best regards, Ed Zachary Vice President
Survey
by Michele2017 on 04/14/2017Deiby was a top notch salesman and the reason we purchased from GY. You have definitely gained our repeat and referral business.Gregg Young Chevrolet would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Regards, Ed Zachary Vice President
Greg Young Salesperson
by paul_j_m on 01/12/2017When I bought my Silverado in December of 2014 the salesperson, Steve Nick, was a valued advisor and seemed more like a trusted friend than a salesperson.We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Gregg Young Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Regards, Ed Zachary Vice President
FirstCar
by KarlieLynn on 04/08/2015updated 04/22/2015It was my first car buying experience and I don't think it could have gone any better! Everyone was very nice and helpful.Thank you for sharing your feedback with us. It is wonderful to hear that your first time car buying experience was a positive one. Each employee is a valued member of the Gregg Young Chevrolet team and we all strive to provide excellent service. We look forward to working with you again in the future. Regards, Adam Hansen | Digital Marketing Director
New Car!
by JessieL681 on 04/02/2015updated 04/09/2015The salesman Ken was WONDERFUL! He answered all my questions and more. He was friendly and easy to talk to!! Everyone at Greg Young was Great!!! I am definitely going to recommend them to everyone!!!We appreciate the time it took for you to write this review about your experience with us. At Gregg Young Chevrolet, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that Ken was able to show you dedicated and personalized service. We look forward to working with you or anyone you might send our way in the future. Regards, Adam Hansen | Digital Marketing Director
Gregg Young - Awesome!
by Dikay91 on 04/05/2015KT was amazing!! I have told everyone I know that they need to do business with him at Gregg Young! The whole team was amazing! I cannot say thank you enough.We appreciate the time it took for you to give us this feedback. We are completely dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. At Gregg Young Chevrolet, we value our customers and we look forward to working with you or anyone you might send our way in the future. Regards, Adam Hansen | Digital Marketing Director
Zach Neilson the only sales man I'd talk to! He's the best there is!!!
by Chevysbythetwo on 03/31/2015updated 04/06/2015Zach Neilson is the only reason I am rating this survey so highly and the only reason we purchased our vehicles and the only reason we will be coming back. As far as everyone else involved in our experience, they were awful!!! Zach went… above and beyond to get us an amazing deal and get us what we both wanted and Zach had to face many obstacles created by staff he was working with because the other staff decided to make numorous mistakes. We spent a total of 20 hours at your dealership because of employee mistakes. Zach Neilson is the only reason we kept coming back and the only reason our purchase were made! Zach Neilson I would highly recommend to any one and everyone but maybe you should re evaluate the rest of your staff because mistakes such as having us sign a finance agreement that we were promised had mirrors included in the financing and then being told later that the semiconductor manager who submitted out loan forgot to add them in and we were about to not get our mirrors even though we were told they were In the finance agreement we signed ( which would have made that a falseafied document) but Zach Neilson came and saved the day once again! And got us our mirrors. Zach Neilson needs to be a manager or at least get a huge pay raise he did far better than any manager I worked with there. He is the only reason you will Ever get our money again. So I'd give him a big thanks and a fat check.Zach Neilson the only sales man I'd talk to! He's the best there is!!!
by Twosilverados on 03/31/2015Zach Neilson is the only reason I am rating this survey so highly and the only reason we purchased our vehicles and the only reason we will be coming back. As far as everyone else involved in our experience, they were awful!!! Zach went… above and beyond to get us an amazing deal and get us what we both wanted and Zach had to face many obstacles created by staff he was working with because the other staff decided to make numorous mistakes. We spent a total of 20 hours at your dealership because of employee mistakes. Zach Neilson is the only reason we kept coming back and the only reason our purchase were made! Zach Neilson I would highly recommend to any one and everyone but maybe you should re evaluate the rest of your staff because mistakes such as having us sign a finance agreement that we were promised had mirrors included in the financing and then being told later that the semiconductor manager who submitted out loan forgot to add them in and we were about to not get our mirrors even though we were told they were In the finance agreement we signed ( which would have made that a falseafied document) but Zach Neilson came and saved the day once again! And got us our mirrors. Zach Neilson needs to be a manager or at least get a huge pay raise he did far better than any manager I worked with there. He is the only reason you will Ever get our money again. So I'd give him a big thanks and a fat check.Nice Job Guys!
by sleeperowner on 04/01/2015Wow! What can I say. Great experience all the way around! And I got the exact car I wanted in blue. Bonus!!Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am so happy to hear that we were able to help find the exact car for you. We would love to work with you again in the future. Regards, Adam Hansen | Digital Marketing Director
Chevy Cruze
by colonnausaf on 03/18/2015updated 03/30/2015KT was incredible and helped me out so much more than I expected. He's on top of his game when it comes to providing the experience that Gregg Young Chevy is hoping to provide with its philosophy. If I were KTs boss I would do anything I… could to keep him around and would immediately consider him for promotion.Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Best Regards, Adam Hansen | Digital Marketing Director
Justin Riddle the Best!
by Sally_S on 03/18/2015I come to Gregg Young because of the sales, service, finance. I would never go anywhere else since I work with outstandin g salesman Justin Riddle. I just leased my second car from him and will be getting a third one in about four… months..He is the best!!!!We appreciate the time it took for you to share your feedback with us. Justin is a valued member of our team and I am pleased that his consistent professionalism and great customer service has earned your return business. We are eager to see you on your next visit. Regards, Adam Hansen | Digital Marketing Director
One of a kind experience.
by DMartinez86 on 03/04/2015updated 03/16/2015Zach is the best car salesman we have ever worked with in the 12 years I have purchased cars. We felt like he genuinely wanted to help us find a good vehicle and was focused on our needs. We will definitely see him again for our next… purchase.On behalf of Gregg Young Chevrolet, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Zach is a valued member of our team and he focuses on the needs of our customers. It is a delight to know that he has helped to proudly represent our dealership throughout the years. We look forward to working with you again in the future. Best Regards, Adam Hansen | Digital Marketing Director
bjmoll
by bjmoll on 03/12/2015Deiby was great to work with, and made me feel very comfortable while making my purchase. He took the time to show me the aspects of my new vehicle, and delivered it to me freshly washed and with a full tank of gas. Very nice!Thank you so much for taking the time to write this review about your experience at our dealership. Deiby is a key component to our team and it is encouraging to know that he was able to show you dedicated and personalized service. We would love to work with you again in the future. Best Regards, Adam Hansen | Digital Marketing Director
Outstanding Experience with Greg Young Chevy and Blake Snow
by SK_Lawn_Care on 02/27/2015updated 03/05/2015I was blown away by the attention to detail and your willingness to work with me. I live and Kansas City and drove to Omaha to purchase the vehicle and the dealership stayed open and was all about servicing me rather than leaving even… though it was 10:30 at night. I really can not say enough about the dealership, my sales person (Blake Snow), and the finance staff. Everyone was happy and willing to answer any and all of my questions. Especially late at night when every other dealership was closed. I will recommend anyone who is looking for a new or used vehicle to stop by Greg Young Chevrolet and give them the opportunity to earn your business, because they will. I am sure all the sales people are good, but if you want honesty and attention to detail ask for Blake Snow.What an enjoyable review to read! It is wonderful to know that our team provided you with a welcoming shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Dont hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Adam Hansen | Digital Marketing Director
OUTSTANDING SERVICE!
by croumpf on 02/24/2015updated 03/05/2015I worked with K.T. and he was an amazing representative to work with, he truly made the entire experience at the dealership enjoyable. He has outstanding customer service skills and was full of knowledge. He took into consideration my needs… and wants and ran with it, ultimately getting me into a car I never even thought would be a possibility! K.T. was assertive in a respectful way and was not pushy like some sales representatives I've worked with in other dealerships. His enthusiasm and passion for his job was radiating. The Manager that assisted us went above and beyond to get me to a payment and interest I felt comfortable with and I knew I could afford. The financial team was great and easily turned a what normally would be a monotonous task of signing papers into a fun and information session. From start to finish I was very impressed with the friendliness and respectfulness of the entire staff.We are truly grateful for this awesome review! We are thrilled that our team was able to take care of you. We appreciate them providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Check us out on Facebook and Twitter for offers and updates from the dealership. Sincerely, Adam Hansen | Digital Marketing Director
wonderful!
by Ashleigh_A20 on 02/17/2015updated 03/02/2015Ken Johnson was amazing. He worked so hard to get a good deal for me despite several obstacles. HE IS THE BEST!Thank you so much for the great feedback. I am thrilled to hear you had such an excellent experience. I am so happy to hear that our team was very helpful in providing you with what you needed. Customer service is always our top priority, so I am glad that we met our goal. If you need any additional information or have any questions please don't hesitate to contact us. We look forward to working with you again. Sincerely, Adam Hansen | Digital Marketing Director
Chevy
by nkiscoan25 on 01/21/2015updated 02/02/2015I can not say one bad thing about my experience. My family and I were treated like we knew them for years. Couldn't be happier! Thank you so much.Thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Take care! Adam Hansen | Digital Marketing Director
Awesome Customer Service with Zachary
by cyjaco on 01/21/2015I called to inquire about a Malibu and was connected with Zachary Nielsen. I told him what I liked and all the things I required in purchasing a vehicle. He found the perfect car! Another dealership offered me a lower price by $300 but… was not worth the savings compaired to the awesome customer service I received.Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Zachary was so positive. We always do our best to make sure all of our customers leave with the right vehicle. We look forward to seeing you again. Adam Hansen | Digital Marketing Director
many businesses say they care about the customer, some actually show it.
by mercina on 01/19/2015Was able to accomplish all my negotiations online and in a timely fashion.Steve Nick was on top of the whole process, delivery and time in business office went quickly and professionally. Very pleased. Vehicle delivered in great shape.Mercina, I am happy to hear that your time spent with Steve was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new vehicle! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Adam Hansen | Digital Marketing Director
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Ed Zachary – Vice President - 402.763.8102
by Ed Zachary on 04/07/2021