Gregg Young Chevrolet of Omaha
Dealership Sales Review
Zach Neilson is the only reason I am rating this survey so highly and the only reason we purchased our vehicles and the only reason we will be coming back. As far as everyone else involved in our experience, they were awful!!! Zach went above and beyond to get us an amazing deal and get us what we both wanted and Zach had to face many obstacles created by staff he was working with because the other staff decided to make numorous mistakes. We spent a total of 20 hours at your dealership because of employee mistakes. Zach Neilson is the only reason we kept coming back and the only reason our purchase were made! Zach Neilson I would highly recommend to any one and everyone but maybe you should re evaluate the rest of your staff because mistakes such as having us sign a finance agreement that we were promised had mirrors included in the financing and then being told later that the semiconductor manager who submitted out loan forgot to add them in and we were about to not get our mirrors even though we were told they were In the finance agreement we signed ( which would have made that a falseafied document) but Zach Neilson came and saved the day once again! And got us our mirrors. Zach Neilson needs to be a manager or at least get a huge pay raise he did far better than any manager I worked with there. He is the only reason you will Ever get our money again. So I'd give him a big thanks and a fat check.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes